EZContacts.com Reviews 46,790

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 8,639 reviews, reviewers had a great experience with this company. Customers are really happy with the pricing, finding it to be very competitive and often the lowest available. Many people appreciate the ease of the ordering process and the wide selection of products offered. Reviewers frequently highlight the fast shipping and efficient delivery of their items. However, some customers have experienced issues with order processing and delivery times, noting delays or incorrect items. A few people also mentioned dissatisfaction with customer service interactions, particularly regarding price adjustments or resolving order discrepancies.

What people talk about most

Order

Reviewers mention ambiguous feedback about order. Many customers found the ordering process easy and praised... See more

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the great selection,... See more

Price

Customers had positive experiences with price. Many reviewers found the prices to be competitive, often the... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise fast shipping, quick processing,... See more

Customer service

Consumers find customer service experiences to be ambiguous. Many reviewers praise the kindness, patience,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great communication on order and delivery. Price was one of the lowest online. Only issue was I had to upload prescription twice because the first one was rejected and unsure why. But I did receive th... See more

Company replied

Rated 5 out of 5 stars

I had set up a 6-month recurring purchase of contacts, and promptly forgot about it. EZContacts informed me that the 6 month order was in process. I then logged in and found that the order was on hold... See more

Rated 5 out of 5 stars

Ordering from EZContacts was so easy. I only needed to enter the information, take a picture of the prescription and upload it, confirm everything was correct, and pay. No hidden processing fees or... See more

Rated 5 out of 5 stars

SERGIO was amazing with his calm patience during my purchase of RAYBAN PUFFER black sunglasses with ultra black lenses size 50. He answered all of my questions and was very professional. Called back... See more


Company details

  1. #32 of 39 best companies in Glasses Store
  2. #16 of 19 best companies in Contact Lenses Supplier
  3. #30 of 39 best companies in Sunglasses Store

Written by the company

EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses. Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place. And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names. Whether you need advice before you place your order or require assistance on a current order, EZContacts opticians and helpful staff are here for you through the entire process. Moreover, at EZContacts we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses. Please visit EZContacts.com for more information. Thank you


Contact info

4.0

Great

TrustScore 4 out of 5

47K reviews

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Rated 4 out of 5 stars

u had the size i need ihave small face…

u had the size i need ihave small face so its hard to find sunglasses to fit me thank u.

May 13, 2026
EZContacts.com logo

Reply from EZContacts.com

Thank you for reaching out and providing feedback. We're always working to improve the user experience, and your insights are valuable as we strive to ensure continued customer satisfaction.

Please don't hesitate to reach out to us at any time should you have any further questions or issues.

Rated 5 out of 5 stars

I would recommend anyone needing frames…

I would recommend anyone needing frames go to EZContacts web site. They have the best prices and a large selection of frames . I got my frames for half the price others charged, and received them within a couple days of ordering. Thank you EZContacts for great prices and fast shipping of items as well as your large selection to choose from. Love the Oakley frames.

April 30, 2026
Rated 1 out of 5 stars

You are sending me an experience…

You are sending me an experience…
I ordered sunglasses 8 days ago . I have yet received them. Respectfully speaking I cannot respond without receiving the product. Thank You.

May 13, 2026
EZContacts.com logo

Reply from EZContacts.com

Thank you for your review.

Your order is currently in transit, and delivery timing is now dependent on the selected shipping method and carrier updates. We appreciate your patience while it makes its way to you.

The review request was sent automatically as part of our system once the order was processed. We truly understand that it is difficult to provide feedback before receiving the product, and you are absolutely welcome to wait until the item arrives and you have had the opportunity to review it at that time.

If you would like any assistance with tracking or delivery details, we are here to help.

Rated 5 out of 5 stars

I purchased on Monday and look to be…

I purchased on Monday and look to be receiving this on Friday, so that is a very FAST turn-around. Very happy about that. Also, good discounts for returning customers via coupons etc... help a ton on a monthly basis. Thank ou!

May 13, 2026
Rated 1 out of 5 stars

I have tried multiple times to contact…

I have tried multiple times to contact and stop auto ship but I keep getting contacts and charges

May 13, 2026
EZContacts.com logo

Reply from EZContacts.com

Thank you for your feedback. We are sorry to hear about the frustration with the subscription and any confusion regarding the recurring charges.

We can confirm that one of our representatives was already in contact with you and the subscription order was canceled on your behalf. This was completed to ensure no further auto-shipments would continue.

We understand how important it is to have full control over your account and appreciate you bringing this to our attention. If you need any further assistance or would like us to review your account again, please feel free to contact us at help@ezcontacts.com
and we will be happy to help.

Rated 5 out of 5 stars

Quick & easy process

Quick & easy process. Virtual try on helped me find what I wanted since I live in a town with little to no options. Quick processing & shipping. Comfortable new glasses. Thanks!

May 7, 2026

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