eZhire Reviews 

1,323
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 714 reviews, reviewers had a great experience with this company. Customers consistently praise the professional and courteous staff for their helpfulness and pleasant demeanor. The overall service is often described as smooth, seamless, and well-organized, making the rental process easy and hassle-free. Many people appreciated the prompt service and efficiency, contributing to an excellent user experience. However, some reviewers were not happy with customer support, citing unresponsiveness or an inability to resolve problems. A few also noted a lack of transparency regarding car condition reports and initial pictures. Additionally, some customers experienced issues with car handovers, receiving different vehicles, or unexpected damage charges.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers highlighting smooth and hassle-free pickup... See more

Staff

People report positive experiences with staff, highlighting many as understanding, friendly, professional,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with some customers reporting positive... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the cars in good condition and the... See more

Product

Users describe ambiguous interactions with product, with some customers reporting good condition cars that... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Only critisism is that I was asked to Initial on an electronic pad that I agreed to the check in drivers’s assessment of the car’s returned condition. And he told me that the cars condition was norma... See more

Company replied

Rated 4 out of 5 stars

Professional courteous staff at Sharjah Branch. Smooth and seamless service from booking to returning the car back. Customer Service professional on the phone are polite and helpful. ezhire Sharja... See more

Company replied

Rated 4 out of 5 stars

In General we did have a great experiance with EZhire. Except the situation at the end of the renting period when we wanted to handover the car to a driver at the Dubai Airport and the driver wasn‘t... See more

Company replied

Rated 4 out of 5 stars

Service was great and quick. Car was new and good performance. However, must make sure the details in the email are correct so it won't confuse the client.

Company replied


Company details

  1. Car Rental Agency

Written by the company

eZhire car rental in Dubai, making quick and easy to rent a car in UAE. Now get your desired car WITHOUT ANY SECURITY DEPOSIT, when you visit the emirates.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.2

All reviews

(1,323)

714 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good service

April 29, 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Azfahk Ahamed Kuraishy, Thank you for your valuable feedback. We’re committed to continuous improvement and look forward to earning that fifth star from you next time! We are thankful to have an amazing customer like you. We hope to see you again soon!

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Rated 5 out of 5 stars

Customer service is good

Customer service is good

April 26, 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Shola, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 5 out of 5 stars

Fast service

Fast service

April 29, 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Wenn, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 5 out of 5 stars

There is excellent Staff

April 23, 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Safeer Ahmed, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 5 out of 5 stars

Seamless experience smooth easy no…

Seamless experience smooth easy no surprises.

April 29, 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Lucie Turpisova, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

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Rated 4 out of 5 stars

Good service

April 29, 2026
Unprompted review
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Reply from eZhire

Dear Josephina Viegas, Thank you for your valuable feedback. We’re committed to continuous improvement and look forward to earning that fifth star from you next time! We are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 5 out of 5 stars

No issue with things here

No issue with things here

April 28, 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Preyas Pradeep, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 5 out of 5 stars

Very nice service

Very nice service. I strongly recommend. Very nice cooperative. I took 3 months and one week rental. I did not face any difficulties. I appreciate ezhire.

April 27, 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Balasubramanian Kumar, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 5 out of 5 stars

It was a great experience

It was a great experience. They have very good cars at affordable prices and they are also quite responsive

April 27, 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Abbas Abdulsalam, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

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Rated 5 out of 5 stars

Smooth experience by the team

Smooth experience by the team

April 27, 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Brian Kipruto, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 5 out of 5 stars

It's easy to booking thank you

It's easy to booking thank you

April 25, 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Prashanth Beerkula, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 5 out of 5 stars

Easy pickup and good condition of the…

Easy pickup and good condition of the car

April 26, 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Nisha M.R, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 5 out of 5 stars

Great experience hiring from eZhire

April 26, 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Anant Patel, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

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Rated 5 out of 5 stars

Good service

Good service

April 26, 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Joi Mark, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 5 out of 5 stars

Highly recommended

On time. Clean. I didn’t experience any trouble with the car.

April 24, 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Pamela Bulaybulay, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 5 out of 5 stars

Great experience

Great experience very easy process of booking the delivery and pick up makes the whole experience very smooth and seem less the car itself was very comfortable and clean I would definitely recommend it

April 24, 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Houda, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 5 out of 5 stars

Best in Dubai

I rent only with this company in Dubai, the customer service is om point and they are always available.ADNAN was collecting the car. very polite and professional. Thank you

April 25, 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Rania, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

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Rated 4 out of 5 stars

I would rate higher but you all keep…

I would rate higher but you all keep asking for comments. Here is some advice. Don’t force these surveys on people we hate them

April 24, 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Terry Sopha,

Thank you for your feedback and for sharing your honest thoughts with us. We’re really glad to know that you were satisfied with our service.

We sincerely apologize if the feedback requests felt excessive or inconvenient. Please allow us to explain that these surveys are shared with the intention of continuously improving our services based on valuable input from our customers. Your suggestions help us identify areas of improvement and ensure we provide a better experience every time.

That said, we completely understand your concern and truly respect your preference. We will take this into consideration to ensure a more balanced approach going forward.

Thank you once again for your understanding and for choosing us. We look forward to serving you even better in the future.

Warm regards,
 eZhire Team

Rated 5 out of 5 stars

Amazing service

Amazing service, clean and new cars, available for first time drivers after getting license..mine was a week old..i loved the experience..first timers there is discount as well.

April 25, 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Fancy Chumba, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 5 out of 5 stars

Great

Great, appreciate help of mr. Mohsin, from collection team for good support

April 25, 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Rafael Mercato, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

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