Banner for Ezilend

Ezilend Reviews 

2,369
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 263 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and extensive knowledge, making the entire process smooth and stress-free. Many highlight the exceptional service, noting that everything was explained clearly and they received constant updates throughout. The user experience is frequently described as easy and efficient, with many appreciating the quick response times and the ability to secure loans rapidly. People often mention feeling comfortable and well-supported, with staff going above and beyond to find suitable solutions and ensure satisfaction.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently praising their professionalism,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency, professionalism, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and excellent... See more

User experience

People report positive experiences with user experience, consistently describing it as easy, simple, and... See more

Response time

Customers consistently report positive experiences with response times, highlighting prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Billy S. was an outstanding loan broker from start to finish. He was professional, knowledgeable, and genuinely had my best interests in mind the whole time. He explained everything clearly, kept me... See more

Rated 5 out of 5 stars

Excellent service from start to finish! Machiel made the process of applying for a car loan an absolute breeze. Explained every step in detail and gave constant updates on where the process was at. Ev... See more

Rated 5 out of 5 stars

Excellent Service and Smooth Process! I had an amazing experience with Machiel Malan @ Ezilend They made getting my car loan approved so quick and stress-free. From start to finish, they were pro... See more

Rated 5 out of 5 stars

Cindy was amazing, she was kind compassionate and helped us secure a car loan. Cindy explained everything thoroughly and made sure I understood exactly what was happening every step of the way. We are... See more


Company details

  1. Non-Bank Financial Service
  2. Car Finance and Loan Company
  3. Finance Broker
  4. Financial Consultant
  5. Loan Agency

Written by the company

Ezilend is an Australian finance broker helping customers make loans simple, fast and stress free. Whether you are looking for personal finance, business finance, car finance, bike finance, caravan finance, boat finance, truck finance, equipment finance or debt consolidation, Ezilend connects you with real loan consultants who focus on finding a loan that suits your needs, budget and circumstances. Backed by over 30 years of finance experience and a large network of lenders, Ezilend aims to make the finance process easier, more personal and less confusing. Our team provides support from application through to pre-approval and settlement, with simple quoting, remote electronic signing and a focus on clear communication. Ezilend works with customers across Australia through local finance consultants and branch locations, giving borrowers access to personalised service no matter where they are. Whether you are buying your first car, upgrading a vehicle, purchasing a boat or caravan, funding equipment for your business, or looking to consolidate debt, Ezilend is here to help make finance feel easier. Apply online or speak with your local Ezilend consultant to get started.

EziLend - that's easy!

Written by the company

We're committed to our customers!
We have a longstanding commitment to treat our customers the way we would want to be treated, with respect, support, and kindness.

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(2,369)

241 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible experience

Terrible experience. Disgusting interest rates. Liars. Do not recommend this company.

November 28, 2025
Unprompted review
Ezilend logo

Reply from Ezilend

At Ezilend we are proud to have a range of over 35 lenders in order to find the best approval for our clients. Loan approval interest rates vary from lender to lender depending on an applicant's profile and credit history. Whilst we strive to provide the best loans at the best rates and present those offers to our clients, there are some instances where our customers expectation cannot be met.

Rated 5 out of 5 stars

Adam was fantastic

Adam was fantastic – he really went the extra mile in trying to find me the best way and outcome from my finance solutions. He didn’t give up until he came to something that I was not surprised but over the moon and happy with the outcome in regards what rate I would be paying and how I was able to consolidate my credit card while still being able to get finance approved for my motorbike. Definitely a great surprise and a fantastic outcome for me.

November 24, 2025
Rated 5 out of 5 stars

Above expectations.

Ruby and Ollie made The whole process of applying for my car loan easy. I didn’t think I would be approved when I applied but I needn’t have worried. Everything went smoothly and I pick up my new car next week.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

My broker Machiel was so easy to work…

My broker Machiel was so easy to work with. For my first loan ever I thought it would be beyond me but Machiel was clear, easy to speak with and didnt waste time getting me the best deal. Now I'm driving my new car and so super happy. Thank you!

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Machiel. Extremely helpful and knowledgeable.

Machiel was extremely helpful and took the worry out of trying to find a suitable loan. His professionalism, friendliness, knowledge and personality made dealing with him a pleasure. I would highly recommend talking to Machiel for any loan queries that you may have. I cannot express how grateful I am to have someone like Machiel to help and support me through this process.

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful, very quick to get it done and an absolute pleasure to deal with, ⭐️⭐️⭐️⭐️⭐️

November 14, 2025
Rated 5 out of 5 stars

Great experience

Great experience, Jon worked seamlessly with my broker. Very approachable, sense of humour and ver professional. I will highly recommend him 😊

November 11, 2025
Rated 5 out of 5 stars

Fantastic service

Alex was wonderful! Saved me so much time comparing lenders, was really knowledgeable, helpful and proactive throughout the process. I got a great rate, finance that matched my needs and even saved money with my insurance. Highly recommend!

November 10, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look