EzLicence Reviews 353

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 224 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff as incredibly experienced, patient, and motivating, providing clear and practical instructions that build confidence. Many appreciate the supportive and calm teaching styles, which make learning enjoyable and less stressful, even for those who are nervous or haven't driven in years. The instructors are often praised for their ability to explain everything clearly, offer helpful tips, and tailor lessons to individual needs, leading to successful outcomes like passing tests on the first attempt. However, some customers also noted significant issues with the booking process and service reliability, experiencing multiple cancellations and no-shows from instructors without adequate communication. These instances led to frustration, wasted time, and concerns about the company's management of instructors and overall professionalism, particularly when lessons were crucial for upcoming tests.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting instructors as patient, calm, and... See more

User experience

Reviewers mention positive feedback about user experience, with many finding their driving lessons enjoyable... See more

Instructions

Reviewers highlight positive aspects of instructions, often praising instructors for their clear,... See more

Booking process

Consumers find the booking process to be ambiguous, with many reporting issues such as instructors canceling... See more

Service

People report ambiguous experiences with service, with many expressing extreme disappointment and finding the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hassan is an incredibly experienced instructor who really knows how to bring out confidence behind the wheel. He breaks everything down into clear, practical steps and always has a handful of useful t... See more

Company replied

Rated 5 out of 5 stars

"Hey, I just wanted to give a shoutout to Fareshta - she was absolutely fantastic! I highly recommend her, she really helped me learn to drive an automatic car. We went around the car park at Gurnell,... See more

Company replied

Rated 5 out of 5 stars

Had my first driving lesson today and couldn’t have asked for a better instructor. Salim was patient all through the lesson and added 0 pressure when teaching, his training was easy to grasp, correct... See more

Company replied

Rated 5 out of 5 stars

I booked a refresher's lesson with Adam, as I hadn't driven in 7+ years and felt like I needed a little reminder before using a holiday rental car. I was a bit nervous having had such a long break, bu... See more

Company replied


Company details

  1. Driving School
  2. Drivers License Training School
  3. Online Marketplace

Written by the company

EzLicence is a marketplace that connects Driving Instructors with learner drivers. EzLicence emphasises transparency, providing people learning to drive with access to top-rated instructors and clear pricing structures. People learning to drive can browse instructors, check availability and book driving lessons in real-time.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

353 reviews

5-star
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1-star

Replied to 75% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent teacher who is patient and…

Excellent teacher who is patient and great at explaining everything, ensuring confidence and skill.

January 11, 2026
Unprompted review
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Reply from EzLicence

Thanks for the lovely feedback, Jordan! A patient instructor who builds your confidence makes all the difference – glad you felt supported every step of the way 🚗

Rated 5 out of 5 stars

Amazing experience he knows how to make…

Amazing experience he knows how to make a excellent driver in just few minutes

January 8, 2026
Unprompted review
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Reply from EzLicence

Love to hear that, Paul! Sounds like your lesson was packed with value and confidence-boosting moments. Keep up the great work behind the wheel 🚗💨

Rated 5 out of 5 stars

A wonderful driving instructor with…

A wonderful driving instructor with tremendous patience, just passed my test today first time with only a few minors. For myself, starting completely from scratch with no prior experience behind the wheel, every lesson with Ungudi was incredibly valuable and useful, and the approach exactly suited to how I learn. Highly recommend 5/5

January 5, 2026
Unprompted review
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Reply from EzLicence

Congrats on the first-time pass, David – that's a huge win! 🥳 Starting from zero and building up to success takes real dedication, and it’s great to hear how well Ungudi supported your learning style. Appreciate you sharing your experience – well done!

Rated 5 out of 5 stars

Punctual for lessons and good instructions

Punctual for lessons. Good instruction while practising. Well planned for test.

January 1, 2026
Unprompted review
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Reply from EzLicence

Thanks for the feedback, Sreejith! Being punctual and well-prepared helps make every lesson count. You’re clearly on a solid path to test success 🚦

Rated 5 out of 5 stars

Best instructor

Best instructor, was doing mock test from day 1. Highly recommend.

December 28, 2025
Unprompted review
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Reply from EzLicence

Awesome to hear, Abi! Jumping straight into mock tests is such a focused way to prep – sounds like you're already driving with purpose. You've got this 💪

Rated 5 out of 5 stars

Basharat is amazing

Basharat is amazing! Patient, kind and build up my confidence, thank you Basharat!

December 30, 2025
Unprompted review
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Reply from EzLicence

Bo, love hearing this! Basharat’s kind and patient approach really shines through. You’re gaining confidence with each lesson – well done! 😊

Rated 5 out of 5 stars

Very good and supportive driving…

Very good and supportive driving instructor

December 31, 2025
Unprompted review
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Reply from EzLicence

Thanks for the lovely review, Ogaga! A supportive instructor makes all the difference and it’s great to hear you’re getting just that.

Rated 5 out of 5 stars

He listens very good

He listens very good, patience and learnt really good from him.

December 22, 2025
Unprompted review
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Reply from EzLicence

Bianca, thanks for sharing! It’s great that your instructor took the time to listen and support you with patience. Every lesson like this builds more skill and confidence 👏

Rated 5 out of 5 stars

Loved first driving lesson with Mr…

Loved first driving lesson with Mr Mohan Singh. He is very experienced, calm and reassuring. I highly recommend him

December 20, 2025
Unprompted review
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Reply from EzLicence

So glad to hear you had a great first lesson, Pradip! Mohan is calm, experienced and really knows how to put learners at ease. You've made a strong start – keep it up!

Rated 5 out of 5 stars

Harold was incredibly friendly and made…

Harold was incredibly friendly and made me feel comfortable right away. He boosted my confidence and helped me start driving confidently for the first time. Highly recommend!

December 19, 2025
Unprompted review
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Reply from EzLicence

Thanks for the great feedback, Roman! Harold is such a pro at creating a relaxed vibe behind the wheel – it's awesome to hear how confident you're feeling now. You're on the right track 🚗💨

Rated 5 out of 5 stars

I fully enjoyed my driving experience with james

I fully enjoyed my experience with James as a driving instructor, he is very thorough and he know exactly what he is doing, he adapts and understands how you drive and knows exactly what to do to improve your driving skills to make you test ready! I had just over 2 months to pass my practical driving test and I could only do it with my determination and his knowledge and experience. I passed my practical driving test 1st time, this wouldn’t be possible without James!! I would recommend him to anyone 1000 X over.

December 18, 2025
Unprompted review
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Reply from EzLicence

What a fantastic result, Shaniquah - passing your test first time is a huge achievement! 🥳 James’s ability to tailor his teaching and guide you in such a short time really shows his experience and dedication. Your determination combined with his support clearly made a winning team. Enjoy every moment on the road ahead!

Rated 5 out of 5 stars

It gave me confidence and competence!

I used EZLicense and my experience was so great! Mohamed is the greatest instructor and I've had many! I passed on my first go! I was so nervous but he calmed me down. I'm thankful for all his help, patience and guidance.

December 17, 2025
Unprompted review
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Reply from EzLicence

Huge congratulations on passing first go, Norwan! 🥳 Mohamed’s support, patience, and calming presence clearly helped bring out your best on the day. You’ve earned that confidence and success — enjoy the freedom ahead!

Rated 5 out of 5 stars

first driving lesson today

Had my first driving lesson today and couldn’t have asked for a better instructor. Salim was patient all through the lesson and added 0 pressure when teaching, his training was easy to grasp, correct and effective. His car was also easy to navigate and made the whole experience a lot easier/Less stressful. Would 100% recommend him for anyone looking for lessons

December 17, 2025
Unprompted review
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Reply from EzLicence

Amazing start, Tony! Having a first lesson that’s calm, clear, and pressure-free makes such a difference. Salim’s patience and guidance are exactly what learning should feel like - glad he made it easier for you to get comfortable behind the wheel. Keep it up!

Rated 5 out of 5 stars

Abdul was a great instructor

Abdul was a great instructor, very alert yet calm. His explanations and analysis of the various situations are very clear and thorough. He really helped me grow my self-confidence behind the wheel.

December 17, 2025
Unprompted review
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Reply from EzLicence

Thank you for sharing your experience, Pauline! Abdul is a calm and insightful instructor who really knows how to build confidence behind the wheel. It's fantastic to hear how much your skills and self-belief have grown! 🚗💪

Rated 5 out of 5 stars

1st lesson was very practical which was…

1st lesson was very practical which was good and salim is a very encouraging instructor i highly recommend !

December 15, 2025
Unprompted review
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Reply from EzLicence

Awesome start, Abdul! We're so glad your first lesson felt practical and encouraging - Salim is a fantastic instructor to learn with. Keep it up, your licence is just around the corner 🚗✅

Rated 5 out of 5 stars

I had a fantastic experience learning with brian…

I had a fantastic experience learning to drive with Brian. He was incredibly patient, clear, and supportive throughout the entire process. His explanations were always easy to understand, and he made sure I felt confident with both manoeuvres and real-life driving situations. Brian tailored each lesson to my needs, highlighted areas to improve without ever being discouraging, and genuinely cared about helping me succeed. Thanks to his calm teaching style and structured approach, I passed my driving test with confidence. I couldn’t recommend him highly enough.

December 13, 2025
Unprompted review
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Reply from EzLicence

Thanks for the amazing feedback, Sakib! We're so glad Brian’s calm, supportive approach helped you feel confident behind the wheel. Tailoring lessons to suit your needs and guiding you to success is what it’s all about - and passing your test is a huge win 🥳 Congrats and enjoy the freedom of the road!

Rated 5 out of 5 stars

Mamunur is a great instructor

Mamunur is a great instructor with the students' best interests at heart. His high standard and expectation can be a double-edged sword, but his methodical teaching helped me to get to the test standard in only a couple of weeks of intensive learning, and I think that's the best review one can give. Highly recommend!

December 9, 2025
Unprompted review
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Reply from EzLicence

What an awesome result! Mamunur’s high standards and methodical approach clearly helped fast-track your progress - reaching test standard in just a few weeks is no small feat 💪 Thanks for the great recommendation, and best of luck for the road ahead!

Rated 5 out of 5 stars

very good teacher

nick was on-time, very friendly and all together a very good teacher. he supported me and helped me correct my mistakes, without putting any pressure or stress on me. i would 100% recommend him.

December 8, 2025
Unprompted review
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Reply from EzLicence

Thanks for the lovely review, Helia! Nick is a fantastic instructor and it’s great to hear he helped you feel supported and stress-free during your lessons. Keep up the great progress! 🚗💪

Rated 5 out of 5 stars

Amazing instructor (Nilam

Amazing instructor (Nilam, west London), really pushes you to your capabilities, she is great at maintaining and promoting your comfort while ensuring you’re safe and a sensible road user as a learner, she won’t push you to do anything you are not comfortable with however she will talk you through it, boost your confidence and ensure you are comfortable to tackle the challenges ahead. It was such a great learning experience and I would 100% recommend her for not only touching up fine skills, but also if you are a beginner and looking for a long term instructor.

December 7, 2025
Unprompted review
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Reply from EzLicence

Love to hear this, Kieran! Nilam is an incredible instructor who knows how to strike that perfect balance between comfort and challenge. It's great that she helped you feel confident and safe every step of the way. Thanks for the glowing recommendation 🙌

Rated 5 out of 5 stars

Great teacher

Rik was very calm & composed while teaching me. Taught the basics very well and helped me build confidence on the road.

December 3, 2025
Unprompted review
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Reply from EzLicence

Thanks for the kind words, James! We're so glad Rik helped you build your confidence behind the wheel. His calm and composed style is perfect for mastering the basics and feeling at ease on the road 🚗 Keep up the great work!

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