Ezy Move Removalist Reviews 79

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Really great experience with removalist. Probably the smoothest move I’ve had. The team (Dave, Madison, Pete and Brendan) were on time, polite, and took good care of our stuff. It wasn’t an easy... See more

Company replied

Rated 5 out of 5 stars

In less than 24 hours, EZY Removalists arranged for Kai and Fabian to move all my things and they managed to do so in just 2 hours! This included placement of furniture and connecting my washer to t... See more

Company replied

Rated 5 out of 5 stars

Kai and Dwight made moving so easy and stress free. Super cool guys and such positive attitudes. I would recommend Ezy Move to anyone and will definitely be using their services again. Couldn't possi... See more

Company replied

Rated 5 out of 5 stars

Wez, Jack and Mads did a great job today. Were there on time, worked like Trojans moving a full house worth of stuff, and nice blokes to boot. Would definitely recommend Ezy Move to anyone that needs... See more

Company replied

Company details

  1. Moving Company
  2. Moving and Storage Service
  3. Self-Storage Facility
  4. Storage Facility

Written by the company

Ezy Move is a trusted Sydney moving company and reliable partner for all your moving needs. With years of experience in the industry, we have built a strong reputation for delivering exceptional service and customer satisfaction. Our team of professional movers is dedicated to ensuring a smooth and stress-free moving experience for every client. From residential moves to commercial relocations, we handle every aspect of the process with utmost care and efficiency. We understand the value of your belongings and treat them as if they were our own, ensuring their safe transportation to your new destination.


Contact info

4.8

Excellent

TrustScore 5 out of 5

79 reviews

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Rated 5 out of 5 stars

Such a quick and easy day with you

Such a quick and easy day with you, thanks so much for the move! Will definitely use you again.

August 19, 2024
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Reply from Ezy Move Removalist

Thank you, Kayla, for your wonderful feedback! We're delighted to hear that your move was quick and easy with us. It's great to know that you'd choose us again in the future. We look forward to helping you with any future moves!

Regards,
The Ezy Move Team

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Rated 5 out of 5 stars

Good price for amazing service

I have a really good experience using your service. The guys are really helpedful and very careful in moving the goods. Overall no regrets and will recommend Ezy Move to everyone I know.

August 14, 2024
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Reply from Ezy Move Removalist

Thank you, Sri, for your kind words and recommendation! We're thrilled to hear that you had a great experience with our service and that our team was helpful and careful with your belongings. Your satisfaction is our priority, and we’re glad we met your expectations. We look forward to assisting you and those you recommend in the future!

Regards,
The Ezy Move Team

Rated 5 out of 5 stars

Fast and smooth, easy moving!

A friend recommended me and I also referred this team to other friends. We all turned out an easy move, good and fast, with zero damage.

I was moving into a Level 2 unit with no lifts, they don't charge for stairs! one-off price by website quote is clear and easy, much easier compared to some companies charge for this and that afterwards. They are not the cheapest but the best and smoothest, will call them again for the next move.

August 6, 2024
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Reply from Ezy Move Removalist

Thank you, Cleo, for your fantastic review and for referring us to your friends! We’re delighted to hear that your move went smoothly and that you appreciated our transparent pricing and no-charge policy for stairs. It’s great to know that you found our service to be both efficient and reliable. We look forward to helping you with your next move!

Regards,
The Ezy Move Team

Rated 1 out of 5 stars

The worst removalists ever… Do not use

The worst remoThe worst removalists ever. They were 2.5 hours late, took 10.5 hours for what would have been a normal 7 hour job and then broke and damaged my items to the tune of $4,000+. And for the privilege of this I paid them $2,500. They don’t return calls or emails. I would recommend you choose a more ethical and professional company and save yourself the heartache I have had.valist

July 4, 2024
Unprompted review
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Reply from Ezy Move Removalist

Hi Al,

We are surprised by the nature of this review. We take pride in our professional service and the care we take with our customers' belongings.

A thorough inspection was conducted upon move completion, and all items were confirmed to be in good condition. Additionally, the itemized list of belongings you provided before the move did not accurately reflect the items present on moving day. There was 25% more than what was listed in a cubic metre measurement.

Given the challenging conditions of the move, including 200-meter access, two flights of narrow stairs and heavy rain, our trained and professional removalists worked diligently to complete the job. The claim of inexperienced backpackers is entirely inaccurate. They have 2 years of experience in Removals in Sydney and that is a quite racist remark on your behalf which i will be submitting into the google review support team.

We believe the comparison to a previous move is unfair, as moving circumstances vary greatly. Factors such as the quantity and size of items, distance, weather conditions, and property access significantly impact moving times. After years of living in a property you accumulate additional items/furniture which is understandable.

We regret that the experience did not meet your expectations. However, we stand by the quality of our service and the professionalism of our team. Our terms and conditions cover all basis, images of your items do not relate to these false claims and we would like to strongly state that customers who do try and claim damages like yourself that are not related to our works are always unsucessful. We also notice that you did not opt to take out full removal insurance for your goods.

We look forward to hearing back from you.

Regards,
The Ezy Move Team

Rated 1 out of 5 stars

Useless

Useless. I just received a list of all the things that were not done at all.
I want my money back.

August 12, 2024
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Reply from Ezy Move Removalist

Dear Walter,

We understand that relocating can be a stressful process. We appreciate your feedback regarding your recent move and are sorry to hear that there may have been some confusion.

When your move was completed, you expressed satisfaction with our removalists' services. We are committed to ensuring that all our customers have a positive moving experience.

If you could please contact us directly to discuss any concerns you may have, we would be happy to address them promptly. We have tried readhing you multiple times after your move without any response back.

Regards,
The Ezy Move Team

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Rated 5 out of 5 stars

Quick

Quick, professional and very polite and personable.

August 12, 2024
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Reply from Ezy Move Removalist

Thank you, Bruno, for your positive feedback! We're glad to hear that you found our team quick, professional, and personable. Your satisfaction with our service means a lot to us. We look forward to assisting you with any future moves!

Regards,
The Ezy Move Team

Rated 5 out of 5 stars

5/5 stars

5/5 stars! The 2 handsome guys from EzyMove who helped us move from Whalan to Blacktown on Friday 11:30 am -12 pm were amazing! They were professional, efficient, and super friendly - always smiling! They made our move stress-free and easy. Highly recommend EzyMove for any moving needs. Thanks again for your great service! Keep up the good work boys 😊

August 2, 2024
Rated 5 out of 5 stars

Moving made Ezy

The guys Gabriel and Ureel were fantastic. Courteous friendly and very hardworking. I would recommend Ezymove for anyone looking to move in the near future.

July 20, 2024
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Rated 4 out of 5 stars

Good

Professional work

June 20, 2024
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Reply from Ezy Move Removalist

Dear Rustum,

Thank you for your review! We’re pleased to hear you found our work professional. Your feedback is greatly appreciated.

Best regards,
Ezy Move Team

Rated 5 out of 5 stars

The service were great

The service were great, starting from the first time l booked for Removalist. Their reception was fantastic. The boys were excellent and the work were well executed. I will also recommend then and they are highly recommended. I love their service and job. This is why l am giving them five ⭐️⭐️⭐️⭐️⭐️

June 27, 2024
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Reply from Ezy Move Removalist

Dear Helen,

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with our service, from booking to the actual move. It's great to know our team made a fantastic impression and executed the work excellently.

Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to serving you again in the future!

Best regards,
Ezy Move Team

Rated 5 out of 5 stars

Great Service

Booked what we thought would be an easy job of the removal and delivery of a dining room table. Excellent service on the phone from Kay who arranged for the job to be done next day. Amazing job by Gabriel and Cauafaria. Unfortunately as the legs did not come off the table, at first wouldn’t fit thru the door but these two guys were not going to give up. They are a credit to their company. Thank you also to Kay for her follow up call. Great customer service. I would definitely use Ezymove in the future.

June 27, 2024
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Reply from Ezy Move Removalist

Hi Paula, Thank you so much for your kind words!
We're delighted to hear that you had a positive experience with our team, especially with Kay, Gabriel, and Cauafaria. Your feedback about their persistence and dedication means a lot to us.
We look forward to assisting you again in the future at Ezymove!

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Rated 5 out of 5 stars

Amazing experience

Gabriel, a master of box Tetris, made the move feel stress free. Very pleasant and responsive. Upfront pricing, no hidden extra charges on completion.
Highly recommend

June 14, 2024
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Reply from Ezy Move Removalist

Dear Yolinda,

Thank you so much for your kind words! We're thrilled to hear that Gabriel's expertise and our transparent pricing made your move stress-free. Your recommendation means a lot to us. If you need assistance in the future, Ezy Move will be here to help.

Best regards,
The Ezy Move Team

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