Think Twice Before Choosing Fabdiz
Think Twice Before Choosing Fabdiz
If you're planning your dream home, please do yourself a favor and stay away from Fabdiz. Our 3BHK interior project turned into a 12-months nightmare filled with broken promises, missed deadlines, poor communication, poor workmanship and almost no accountability.
The sales team was extremely responsive until we signed the agreement and paid the money. We were promised professional service, timely delivery, and end-to-end project management. Unfortunately, none of those promises were fulfilled.
The initial design team was completely unprofessional. They struggled to understand even basic design requirements, repeatedly cancelled meetings without notice, and wasted months with no progress. The only exception was Ms. Akshata Patil, who was professional, knowledgeable, and managed to complete the design phase efficiently after taking over. She is the only reason this review is not solely about complete incompetence.
Once the project moved into execution, things became even worse. Delivery dates kept changing, commitments were repeatedly broken, and every update required constant follow-ups from our side. A project that was promised within the agreed timeline kept getting delayed with new excuses.
Even after waiting for months, the finishing quality was far below what was promised. Several aspects of the work showed substandard finishing, requiring us to repeatedly point out issues that should have been identified during their own quality checks. For a company that markets itself as a premium interior design studio, the lack of attention to detail and quality control was extremely disappointing.
What disappointed us the most was the complete lack of accountability from the leadership. Despite requesting meetings with senior management to understand why commitments were not being honoured, no one bothered to meet us. We were given assurances over calls, but those promises also went unfulfilled.
A WhatsApp group with more than a dozen Fabdiz employees was created to "provide regular updates." In reality, it became a perfect example of the company's poor coordination. Some members never responded, some were unknown, and one designer had already left the company without even informing us, while still remaining in the project group.
The biggest shock came after the payments were made. Calls started going unanswered, responses became rare, and after-sales service has been practically non-existent. Once Fabdiz had our money, customer service seemed to disappear.
This is not a professional company. There is a huge gap between the polished sales pitch, the claims on their website, and the actual experience customers receive.
They appear to prioritize acquiring new customers over delivering quality service to existing ones.
This review is also directed to Mr. Vineet Sharma, Mr. Hemant Taak, and Ms. Varsha Sharma. If you care about the reputation of Fabdiz, you need to understand what is happening at the ground level. Your teams are making commitments they fail to deliver, customers are left chasing updates for months, and there is little ownership when things go wrong.
A home interior project is one of the biggest investments a family makes. Customers place their trust—and a significant amount of money—in your company. They deserve professionalism, transparency, timely execution, and reliable after-sales support. Sadly, that was not our experience with Fabdiz.
If you are searching for an interior design company, I strongly recommend exploring other options before choosing Fabdiz. Read the reviews carefully, ask detailed questions about project timelines, escalation processes, and after-sales support before signing any agreement.
Our experience with Fabdiz was exhausting, frustrating, and deeply disappointing. We would never choose them again, nor would we recommend them to anyone.