Fab Finches Reviews 351

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Can’t place an order online. Can’t get through to anyone on the phone for over 4 weeks with no voicemails replied and despite having to use their contact us form every time I want to reply to their... See more

Company replied

Rated 5 out of 5 stars

Slight delay due shortage, was advised promptly and offered a full refund, however decided to wait, was delivered quickly once stock was available. On delivery found packaging was damaged, split open... See more

Rated 5 out of 5 stars

I have always brought items for my finches, from Fab Finches. Prices are really good, excellent quality products, the birds love the taste of their water supplements. I have found the website very i... See more

Rated 5 out of 5 stars

Really good company. Will continue to use them. Thanks for correcting an error with my order so quickly. 👍

Company details

  1. Pet Store

Information provided by various external sources

UK online store of bird health products - Everything from vitamin supplements to medicines For all species of birds to keep your birds in tip top condition


Contact info

4.1

Great

TrustScore 4 out of 5

351 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 37% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Can’t place an order online

Can’t place an order online. Can’t get through to anyone on the phone for over 4 weeks with no voicemails replied and despite having to use their contact us form every time I want to reply to their email (as emails are bouncing back when I try to reply, apparently it’s my fault) I don’t get a call to make the order manually when requested.

If you can order online great but if you need customer support I suggest you find somewhere else

April 22, 2026
Unprompted review
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Reply from Fab Finches

You havent ordered from us so why leave a negative review just to put a company down? slightly unfair and unjust

we have replied to your emails, emails are not bouncing back our end and other customers are also receiving replies from us fine, we have replied to all 4 of your emails, all within this week.

Other people have also been ordering fine online without any problems, so it seems its just you having problems ordering online and emails, no one else

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Rated 5 out of 5 stars

Fab finches are just fantastic

Fab finches are just fantastic , their products are just the best , I couldn't do without them , I have been using them for years now , and my birds are all the better for them ...
If you have finches please use them , highly recommended....

February 23, 2026
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Rated 1 out of 5 stars

I ordered avimec for my birds ,which…

I ordered avimec for my birds ,which are really sick on 13th of February ,I dind received anything ,today are 23rd of February and still nothing ,they have a phone number ,which they dont answer at all ,STAY AWAY OF THIS COMPANY DO NOT BUY ,SO NOT ORDER

February 13, 2026
Unprompted review
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Rated 1 out of 5 stars

I ordered two items 6 weeks ago

I ordered two items 6 weeks ago, one item arrived the other didn't. I have called six times and left a message asking them to call me. . Still waiting for the call! I am out of pocket and none the wiser! Feel I have been ripped off, avoid at all costs.

October 31, 2025
Unprompted review
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Rated 5 out of 5 stars

Fab Finches are Fab as always

I have always brought items for my finches, from Fab Finches. Prices are really good, excellent quality products, the birds love the taste of their water supplements. I have found the website very informative and easy to navigate, and each product has very specific information which is very useful and helpful. The delivery times are usually very good and I’ve never had any issues with the product when it arrives. Well packaged and delivered by Royal Mail. I would definitely recommend Fab Finches for any bird lovers out there, who want high quality products for their feathered friend.

October 29, 2025

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