Fab Home Improvements ltd Reviews 140

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and hard work, often highlighting their efficiency and respectful attitude towards homes. People are very satisfied with the quality of the products, such as windows and doors, noting their excellent appearance and improved insulation. The service provided is frequently described as outstanding, with many appreciating the smooth process from initial consultation to installation. However, some customers were not happy with the customer service, mentioning issues like incorrect window installations, unaddressed damages, and a lack of communication from the office team. A few people also felt that the after-sales service was poor, with difficulties in resolving issues and slow responses to complaints.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism,... See more

Service

Reviewers highlight positive aspects of service, with many praising the efficiency and professionalism of the... See more

Quality

Clients share positive opinions on quality, with many praising the excellent workmanship and the... See more

Product

Customers had positive experiences with the product. Many reviewers are thrilled with their new windows and... See more

Customer service

People report ambiguous experiences with customer service. Some customers praise the quick, professional, and... See more

Based on these reviews

Rated 5 out of 5 stars

We recently had 11 new windows installed by Fab Home Improvements, and I couldn’t be happier with the whole experience. Chris and his team were superb — very friendly lads who clearly know what t... See more

Rated 5 out of 5 stars

Came and gave a quote for new windows and doors and Brian was professional throughout, giving plenty of advice. Survey and team arranging everything was detailed, well explained and couldn't be more h... See more

Rated 5 out of 5 stars

Lovely products, very happy with our new windows, patio and front door set. We had a few chops and changes through the design process due to planning requests, so the flexibility and patience from eve... See more

Rated 5 out of 5 stars

From the first time FAB made contact until the installation the process has been efficient, friendly and professional. The work wax carried out by the great team of Johnny, John and Conna, they we f... See more

Rated 5 out of 5 stars

Booked to have much needed New Windows and Back Door fitted by FAB Home Improvements Ltd. Very professional service from Matty coming out to ensure we got the design spec we required, to the team arri... See more

Rated 5 out of 5 stars

We were canvassed as FAB windows as they were working in the area. A salesman explained what they do, showed us a example of a window. He measured up our windows and gave us an acceptable quote.... See more

Rated 5 out of 5 stars

Just had new double glazing installed by Fab Home Improvements on a large & challenging Victorian property in Liverpool. Jonny, John & Conner did a great job and worked long hours. I found them... See more

Rated 5 out of 5 stars

Just had windows replaced by FAB, 11 of them in all and very pleased with how they look. Very efficient work undertaken by Ash, Sean and Matty over 3 days. Went above and beyond to ensure a brilliant... See more

Rated 5 out of 5 stars

Fab home team led by Jay abosulety made upwith the work done very clean and tidy arrived on time got stuck straight in very professional did an amazing job would highly recommend them .Thankyou very m... See more

Rated 5 out of 5 stars

This company and its staff go above and beyond.From start to finish we have had excellent service. The 2 guys who came to fit the windows were very professional and worked hard all day.They kept us... See more

Rated 5 out of 5 stars

The whole experience was great. The initial contact was via door to door canvassing as they were working in the area. The salesman visited and gave us a presentation of the products, the visit was re... See more

Rated 5 out of 5 stars

I've had 4 windows and a front door fitted by fab, am a bit of a DIY bloke myself so I was fully aware that they would have a hard time due to the age and condition of what they were going to replace!... See more

Rated 5 out of 5 stars

We live in Wirral and have Fab home improvement installed 11 windows and a front door. We are so happy with their works Special thanks Stephen and James the two tradespersons who cam... See more

Rated 5 out of 5 stars

I contacted Fab Home Improvements about window replacements. I’ve been in the house for approximately 5 years and I wasn’t sure if the windows needed to be replaced. Given we are having an exten... See more

Rated 5 out of 5 stars

FAB were a great company from start to finish, above and beyond customer service. Steve, Tom and Charlie were incredibly hard working and tidy. I couldn't fault them, even staying late to make sure th... See more

Rated 5 out of 5 stars

I purchased 2 large bay windows and a smaller one for all my rooms facing the same side. Very good price also compared to other local buisnesses. Windows are good quality, much better sound and no... See more

Rated 5 out of 5 stars

A genuine company who did a rare thing - delivered what they promised when they said they would. The fitters ‘Ash’ and ‘Jelli’ were brilliant. Properly grafted and nothing was too much trouble for... See more

Rated 5 out of 5 stars

Thrilled with my new windows and front door, I think it was Jamie and Gary 🤷🏼‍♀️sorry terrible with names. In all seriousness though, the attention to detail was second to none, the kept me involved... See more

Rated 5 out of 5 stars

I’ve had a really positive experience with FAB Home Improvements. From the point of making a sales enquiry, right through to fitting, everyone that I’ve engaged with has been really friendly, profess... See more

Rated 3 out of 5 stars

Johnny and Connor were fabulous - they did an excellent job with the fitting and gave great advice. Very disappointed with the company for the initial bad advice and how they dealt with it subsequent... See more

Rated 5 out of 5 stars

Fantastic service from start to finish! The installation of 7 windows and a French door went very smoothly with no problems at all. Tom completed the whole job within just 2 days and the quality of... See more

Rated 5 out of 5 stars

FAB have just fitted new windows and doors throughout my house and I am absolutely thrilled with the results. The fitters were the most professional, hard working, tidy tradesmen I have ever had in my... See more

Rated 5 out of 5 stars

Wow what a brilliant, brilliant firm. 9 windows, 2 patio doors, 1 front door and 1 stable door. They started work as soon as they got here and worked tirelesley through scorching heat for 3 days to... See more

Rated 5 out of 5 stars

Absolutely overwhelmed can’t thank all of the team enough. Thrilled with my new door the quality is amazing and fitting impeccable, no mess took old fittings and old door away. Would definitely re... See more

Rated 5 out of 5 stars

With all big jobs it is always a worry of will they do a good job will everything look good after they are finished? Steve, Charlie and Tom came and started the work of replacing 6 windows in... See more

Rated 5 out of 5 stars

We had 11 new windows from this company and we are very happy with the service. The fitters were very professional, friendly and above all very conscious of their work, not making extra mess and tidyi... See more

Rated 5 out of 5 stars

Totally professional… (muddy shoes n all lol). Absolutely made up with the outcome, widows are amazing! All workers on point,(inc. Sean 😂). Was told time starting and finishing was perfect timing.... See more

Rated 5 out of 5 stars

HAD SION, MATT AND ASH TODAY TO PUT NEW FASCIA FRONT AND BACK. BRILLIANT JOB FROM START TO FINISH. ARRIVED ON TIME WORKED WELL AS A TEAM, PLEASANT,POLITE AND RESPECTFUL THROUGHOUT. WAS A PLEASURE TO... See more

Rated 5 out of 5 stars

I had all my 40+ years old upvc windows replaced last week. Can honestly say these men worked non stop, had no breaks to note and worked until 6pm. Special thanks to Sean (Shaun) and Callum who w... See more

Rated 5 out of 5 stars

Just had my windows and door done by johnny,Johnand Connor wor what amazing job they done am made up with it worked hard great bunch of lads thankyou so much❤️💙

Rated 5 out of 5 stars

Conor and Johnny came out to replace our front bay windows today and they were both brilliant!! I was nervous given the poor service I received from the admin team - they were rude and very unhelpful.... See more

Rated 5 out of 5 stars

I had my whole front fitted with new windows, Chris, Paul, mark, absolutely perfect job, cleaned up after themselves too. Very professional and great lads, very professional would highly recommend

Rated 2 out of 5 stars

Fab home improvements needs a new name!! Nothing was Fab at all. Absolutely Awful customer service, fitted the incorrect window for my bay, I have had to battle for several months for them to even a... See more

Company replied

Rated 5 out of 5 stars

A friendly team who worked well together. An excellent job completed on time, all rubbish removed and everywhere left clean and tidy. A 5 star review for a 5 star service.

Rated 5 out of 5 stars

FAB we're incredibly proactive and completed the work in one day. Johnny, Conor and the other workers were hardworking, polite and left the house clean upon compleition. Would highly recommend FAB and... See more

Rated 5 out of 5 stars

Jean from Rhuddlan, North Wales Chris and his team arrived promptly at 9.30am. From the start nothing was too much trouble. They got to work immediately and a job I was expecting to take one or t... See more

Rated 4 out of 5 stars

Chris,Matt and Paul worked well together. Two doors off and two new doors on in no time. Cleared all rubbish away and clear the site when they had finished . Just a shame we weren't kept up to date fr... See more

Rated 5 out of 5 stars

I was a little nervous as a disabled lady alone with men coming into the house but my fears were rapidly dispersed with the arrival of , Conor, John and Jonny who turned out to be the most polite, co... See more

Rated 5 out of 5 stars

I had a replacement window job done at my homein fact two window replacements. they could not have done a better job I would recommend FAB Home Improvements any time. the three men who came to do the... See more

Rated 5 out of 5 stars

Had 5 windows and a door replaced today by Cona, Johnny and John. Arrived early straight to work, job was completed to a high standard with everywhere spotlessly clean. The three guys were a treat to... See more

Rated 5 out of 5 stars

Brillant quality windows and done to a great quality. The lads were great Johnny Conor and Ashton were really very professional. The job was completed to a great standard and in good time 👍

Rated 5 out of 5 stars

Very professional from ordering to fitting great bunch of lads fitting today asking me how like things done nothing to much for them cleaned up after themselves would highly recommend them

Rated 5 out of 5 stars

We got a decent quote for a front door - it was installed on time and quickly when the lads were at the house. Neat installation, no mess left behind. The door seems to be a good quality door too.

Rated 5 out of 5 stars

Very good company. Windows are perfect! Conor, Johnny and John worked exceptionally in horrendous heat. 100% would recommend!

Rated 5 out of 5 stars

Thank to the lads this morning for a job well done, friendly with a smile,very clean, would recomend this company

Rated 5 out of 5 stars

This company &Staff very good job done & Steve &Tom did a very good of fitting my windows from start to finish

Rated 5 out of 5 stars

Had full window replacement in may , little bit of communication issues with Emily receptionist at the start but soon rectified. Was greeted on time for my installation by A great team of men Dave , M... See more


Company details

  1. Window Installation Service
  2. Door Supplier
  3. Garage Door Supplier
  4. PVC Windows Supplier

Written by the company

Replacing old and tired Windows, Doors, Gutters and Fascias. Get in touch for your free 12 month no obligation QUOTE. With over 25 years of experience in the sector, we ensure all our customers receive the very best products on the market, expert advice and a friendly face every step of the way. Our products come in a wide range of designs and finishes to create a look you will love.


Contact info

4.8

Excellent

TrustScore 5 out of 5

140 reviews

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Rated 5 out of 5 stars

The Company is very professional with…

The Company is very professional with little fuss with so much help from Emily in choosing exactly what we wanted. Surveyor was also very helpful and Steve and Tom the Fitters were really good. They Were very professional and after fitting the windows they left the place spotless. Can't praise them enough. Good job.

April 13, 2026
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Rated 5 out of 5 stars

Highly recommend to anyone.

We used FAB to completely replace all windows and the front and back doors in our 3 bedroom terraced house. We approached the company after seeing the good work they did at a friends house. All staff we spoke with ; sales people and the build team were courteous and made the process very easy. We were very happy with the quoted price, the windows and doors are a huge upgrade and work was completed quickly and to a high standard. Would
Highly recommend.

March 25, 2026
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Rated 5 out of 5 stars

My new windows are FAB

Just had windows replaced by FAB, 11 of them in all and very pleased with how they look. Very efficient work undertaken by Ash, Sean and Matty over 3 days. Went above and beyond to ensure a brilliant finish, and cleaned up afterwards. I was determined to buy local and I am so pleased I did cannot recommend this firm enough for an excellent service.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish! The installation of 7 windows and a French door went very smoothly with no problems at all. Tom completed the whole job within just 2 days and the quality of the work is excellent. The windows look amazing and the French door looks even better it has completely transformed the space.
Customer service was also excellent they responded quickly and professionally to all my queries, which made the whole process very easy and stress-free.
Very professional, efficient, and tidy work. I would highly recommend them to anyone looking for new windows or doors!

March 3, 2026
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Rated 5 out of 5 stars

Very pleased with new windows bought!


We recently had 11 new windows installed by Fab Home Improvements, and I couldn’t be happier with the whole experience. Chris and his team were superb — very friendly lads who clearly know what they’re doing. The job was done cleanly, efficiently, and well organised.

The windows themselves are excellent quality and very affordable for what you get. Everything from start to finish went smoothly, and the end result looks fantastic. I’m really happy with everything and would highly recommend Fab Home Improvements.

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Totally professional… (muddy shoes n…

Totally professional… (muddy shoes n all lol). Absolutely made up with the outcome, widows are amazing! All workers on point,(inc. Sean 😂). Was told time starting and finishing was perfect timing.
(And they didn’t even stop to have LUNCH which was a first for me…)

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

PERFECT FASCIAS FITTED

HAD SION, MATT AND ASH TODAY TO PUT NEW FASCIA FRONT AND BACK. BRILLIANT JOB FROM START TO FINISH. ARRIVED ON TIME WORKED WELL AS A TEAM, PLEASANT,POLITE AND RESPECTFUL THROUGHOUT. WAS A PLEASURE TO HAVE MET THEM. MATTHEW IN THE OFFICE YOU WERE A STAR THANK YOU ALSO, KEPT US UPDATED ALL ALONG.

January 9, 2026
Unprompted review
Rated 4 out of 5 stars

The team provided a reasonable estimate…

The team provided a reasonable estimate for our new front door, and once they arrived, they installed it swiftly and right on schedule. They completed the work tidily, leaving no mess whatsoever. The door appears to be of high quality as well.

January 1, 2026
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Rated 5 out of 5 stars

Good quality door installed neatly.

We got a decent quote for a front door - it was installed on time and quickly when the lads were at the house. Neat installation, no mess left behind. The door seems to be a good quality door too.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

We had 11 new windows from this company…

We had 11 new windows from this company and we are very happy with the service. The fitters were very professional, friendly and above all very conscious of their work, not making extra mess and tidying up after themselves! I would highly recommend this company. Special thanks to Johnny and team. X

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

I contacted Fab Home Improvements about…

I contacted Fab Home Improvements about window replacements. I’ve been in the house for approximately 5 years and I wasn’t sure if the windows needed to be replaced. Given we are having an extension, I thought it was worth checking.

A staff member came out to measure and provide a quote. To my surprise they explained that my windows don’t actually need replacing. The only reasons would be if I wanted to change colours or openings, but structurally they’re fine.

In a world where people are often ripped off my tradesmen, it’s nice to see an honest company who are ready and willing to tell people about the work they don’t need doing.

Although I’ve not purchased anything now. When the windows and door do need replacing in future, they’ll be the first company I call.

November 10, 2025
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Rated 5 out of 5 stars

amazing job

We live in Wirral and have Fab home improvement installed 11 windows and a front door.
We are so happy with their works
Special thanks
Stephen and James the two tradespersons who came and installed it.
They took extra care many details:
Cover our carpet with dust shit so no damage on it;
Smooth finish on all windows and door;
External sill different sized as we requested for the north side as we planned eps with rendering there.

Needs to improve:
Office communications bit slipped

The company absolutely 5star from the first day personal talk with a sales person came and could talk everything through.
Surveyor done a great job as all tit perfectly.
Two tradespeople as I mentioned done there extra mile to made us happy!

Many thanks!

November 4, 2025
Unprompted review

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