Faceland Nederland Reviews 2,816

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 141 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional approach, making them feel at ease and well-informed throughout their visits. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency, speed, and overall positive experience. Consumers are particularly happy with the quality of the procedures and the impressive results they achieved. However, some people were dissatisfied with certain aspects of the product and location. A few reviewers mentioned issues with uneven results or unexpected side effects from treatments. Additionally, some customers found the clinic's location confusing or inconvenient, especially when trying to distinguish between different types of appointments.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the doctors and their... See more

Service

Clients share positive opinions on service, frequently highlighting the efficiency and professionalism of the... See more

Product

Consumers find product to be ambiguous. Many reviewers express satisfaction with the results, noting... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing extreme satisfaction with their... See more

Location

Reviewers mention ambiguous feedback about location. Many customers found the clinics conveniently located... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Had upper bleph done by Thomas Ramakers. From first consultation I felt at ease and reassured. Procedure is very quick. Injections were a little uncomfortable but I'm not a fan of needles! Felt a litt... See more

Rated 4 out of 5 stars

Firstly I'd like to thank Faceland for fitting me into their busy schedule as I hadn't booked beforehand. Procedure was fine, lidocaine a little stingy, but I am a bit of a wimp. Would have appr... See more

Rated 4 out of 5 stars

Overall a great experience with Jort Fekkes and his assistant. He was informative and made me feel relaxed straight away, chatting through the process prior to surgery. Having music playing was a ni... See more

Rated 4 out of 5 stars

6 week post op for me with Dr Emran Aliova. Was originally supposed to have Dr serge. I am so happy and pleased with every step of my surgery with faceland and Emran. So friendly, knowledgeable and ta... See more


Company details

  1. Private Hospital
  2. Cosmetics Store

Written by the company

Faceland maakt scherpe vaste voordelige prijzen voor behandelingen mogelijk omdat wij staan voor een businessmodel zonder fratsen. Geen prijzige advertenties, geen dure locaties en geen overbodige investeringen. Onze artsen helpen liever zo veel mogelijk cliënten dan zo veel mogelijk per cliënt te verdienen. Bij Faceland weet jij wat jij kunt verwachten. Faceland garandeert beauty zonder poespas! Een goedkope betrouwbare behandeling zonder gedoe.


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

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Replied to 1% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Great experience

Great experience , staff were lovely , I had the Bleph procedure with serge , he and the assistant make me feel relaxed and talked me through this , would definitely recommend Faceland and this procedure 😍

April 2, 2026
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Rated 5 out of 5 stars

Lovely welcome

Lovely welcome, clear communication, super time efficient and felt at ease. Good aftercare advice and felt reassured.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Upper blep

I travelled to Amsterdam for upper blep. I can not recommend this clinic enough, they were professional throughout. My surgeon was Dr Thomas Ramakers he put me at ease and talked me through every step. I am only a week since my surgery but already very happy with the results so far.

March 25, 2026
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Rated 5 out of 5 stars

Upper Blepharoplasty

Had my procedure on Wednesday 25th March with Thomas Ramakers, the process from joining the waiting list, the online consultations and the procedure itself was a very smooth process, I was fully informed throughout what to expect. The clinic is lovely and immaculate, the staff very welcoming and friendly and Thomas and his assistant took great care of me. I am currently on day 5 and am looking forward to having the stitches removed. I can already see a huge improvement and am totally happy with this clinic, I would highly recommend them, also the hotel they recommend to stay in was perfect.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Very clean clinic

Very clean clinic, talked me through everything , I was a bit nervous but did not feel anything at all, dr muriell was lovely and also professional, would recommend this clinic and procedure

March 27, 2026
Unprompted review
Rated 4 out of 5 stars

6 week post op for me with Dr Emran…

6 week post op for me with Dr Emran Aliova. Was originally supposed to have Dr serge. I am so happy and pleased with every step of my surgery with faceland and Emran. So friendly, knowledgeable and talked me through each step of the procedure which put me at ease. I didn’t bruise atall which speaks volumes at how much precision and care he takes during the procedure. Couldn’t have asked for a better surgeon, he needs more recognition! He really took his time and I didn’t feel rushed. Quality over quantity and I hope it stays that way with him. 0 pain 0 complications! My results are amazing and they’ve made such a difference to my face! I can finally wear eyeshadow and lashes without my saggy eyelids covering it! Follow my TikTok for results and journey @weightlosswithdanni

February 6, 2026
Unprompted review
Rated 1 out of 5 stars

Unprofessional and dismissive

My experience with Faceland Amsterdam has been extremely disappointing from start to finish.

To begin with, communication was excellent - right up until the point they received full payment. Prior to that, responses were prompt, clear, and reassuring. However, once the money had been transferred, communication dropped off significantly. It became increasingly difficult to get any response at all, which is incredibly concerning when you are preparing for a medical procedure.

One of the most stressful aspects was the complete lack of clarity around my surgery time. I had been told that I would receive confirmation approximately one week before the scheduled date, which is entirely reasonable given that patients often need to arrange travel and accommodation. In my case, I had to book flights and a hotel without any confirmed appointment time, simply because the clinic would not respond to repeated emails. It was only after I chased them multiple times that I finally received a surgery time - just two days before the procedure. This caused unnecessary stress and raises a serious question: if I hadn’t followed up myself, would they have ever provided the information?

Upon arrival at the clinic, things did not improve. Despite having an appointment, I was left waiting for approximately an hour before being seen. There was no real explanation or apology for the delay, which did not inspire confidence in their organisation or respect for patients’ time.

The procedure itself was also far from reassuring. The surgeon’s manner was surprisingly rough and heavy-handed, even during the initial cleansing stage, which I found uncomfortable and concerning. Throughout the procedure, the surgeon was chatting and laughing with the nurse in Dutch, which made the experience feel unprofessional and somewhat isolating, as I had no idea what was being said. It did not feel like the focus was fully on the patient or the task at hand.

Once the procedure was complete, the surgeon left almost immediately without offering any opportunity to ask questions about aftercare or recovery. This felt abrupt and dismissive, especially considering the importance of proper post-procedure guidance. I was simply handed a very basic aftercare pack with minimal explanation.

When I attempted to ask the receptionist for further clarification, she was unable to answer even basic questions about aftercare. Instead, I was given a phone number to call, effectively pushing the responsibility elsewhere. After undergoing a medical procedure, the last thing a patient should have to do is chase information about their own recovery.

At this stage, the final results of the surgery are still unknown, so I cannot comment on the outcome itself. However, the overall experience - particularly the lack of communication, poor organisation, and unprofessional conduct - has been deeply unsatisfactory.

Based on my experience, I would not recommend Faceland Amsterdam to others. The process felt disjointed, stressful, and lacking in patient care, which is not what you expect or deserve when undergoing a medical procedure.

March 27, 2026
Unprompted review
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Rated 5 out of 5 stars

I have had previous blep done in…

I have had previous blep done in England it didn’t go well so was very apprehensive about having it done again . I can honestly say faceland was excellent from start to finish felt nothing during the procedure no pain afterwards my eyes look so much better even with the stitches and tapes ❤️thankyou very much dr mustafa Mahli

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous Faceland

All communication pre post op very clear. Any queries answered efficiently.
Emran Aliova was very pleasant reassuring and professional.
He explained everything clearly and whole experience was very good not painful at all. Only slight discomfort steri strips feeling tight afterwards.
Very pleased and appreciate the care and attention received very happy

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Upper bleph with Dr Murielle

Had an upper bleph with Dr Murielle 2 days ago and I would highly recommend it. She was very friendly and professional and capable. The clinic was very relaxed and welcoming. The administration/communication leading up to the appointment was a bit frustrating but that was the only small criticism I would have and only because I was travelling from Ireland and needed to book flights, etc.

March 16, 2026
Unprompted review
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Rated 5 out of 5 stars

I’d like to express my heartfelt thank

I’d like to express my heartfelt thanks on behalf of everyone involved! My family and I had the privilege of undergoing surgery one after the other. We’re healing well and incredibly happy with the outcome. The entire experience was truly remarkable.

The clinic staff made us feel instantly comfortable and calm as soon as we arrived. The girls were so lovely! The atmosphere itself was incredibly soothing, just what we needed after our flight from the airport. We then met Dr Jort, and he’s simply amazing! He’s the absolute best there is. He’s such a lovely person with a calming presence that makes you feel confident and at ease during your surgery. He thoroughly explains everything beforehand and reassures you throughout the procedure.

I also want to thank the wonderful assistant who helps Dr Jort. I’m so sorry I didn’t ask for your name, but you’re amazing too!

Thank you all so much! We’re so glad we chose Faceland and would highly recommend it to anyone.

xxx

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Bletherplasty surgery

I had my Bletherplasty surgery 2 weeks ago and it’s been such a good experience, I have had the normal progress in healing,
Thank you Jort, for your refreshing work I feel 100 times more confident even now and I know there’s more healing to come so even better results .. I recommend anyone wanting to have this treatment to consider Faceland for their professionalism. Thank you.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Had upper bleph done by Thomas Ramakers…

Had upper bleph done by Thomas Ramakers And is a lovely assistant. I was scared nervous and very worried but they both reassured me put me at ease and we’re very patient with me. I’m on day 2 of recovery so a bit swollen as to be expected, but I’m looking forward to the future with my new eyes, 👀 thank you Thomas and that beautiful assistant you both was amazing with me. I can’t thank you enough.

March 11, 2026
Unprompted review
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Rated 5 out of 5 stars

absolutely easy to book

absolutely easy to book.
looking at before and after pictures and plenty of options for surgeons.
they sent a discount code for a hotel which was a 4 minute walk down the road.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Wow I had upper eye surgery 5/3/26 and…

Wow I had upper eye surgery 5/3/26 and was so quick. No pain what so ever, just bruising underneath after a few hours . although my Surgeon Mustaffa said this is normal. I’m so happy with the results and can’t wait for this to be healed to show off . 10 out of 10 for price and treatment and all the after care. Wendy Lee

March 5, 2026
Unprompted review

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