Faceland Nederland Reviews 

2,852
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 145 reviews, reviewers had a great experience with this company. Customers consistently praise the professional and welcoming staff, who make them feel at ease and well-informed throughout their procedures. The overall service is frequently described as excellent, with many appreciating the smooth, efficient, and often pain-free user experience. People are very happy with the quality of the results and the attentive care received. However, some customers also noted concerns regarding the outcome of their procedures, with a few experiencing issues like uneven healing or dissatisfaction with the final result. Additionally, a small portion of people mentioned feeling that communication was poor, either due to a lack of explanation during the procedure or difficulties accommodating specific needs.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, kindness, and ability to... See more

Service

Reviewers mention positive feedback about service, with many expressing extreme satisfaction with the results... See more

Product

Customers had ambiguous experiences with the product, with some expressing great satisfaction, stating they... See more

User experience

Customers consistently note positive experiences with user experience, with many describing their overall... See more

Quality

Consumers find quality to be positive, with many expressing happiness with the outcome and results of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Had upper bleph done by Thomas Ramakers. From first consultation I felt at ease and reassured. Procedure is very quick. Injections were a little uncomfortable but I'm not a fan of needles! Felt a litt... See more

Rated 4 out of 5 stars

Firstly I'd like to thank Faceland for fitting me into their busy schedule as I hadn't booked beforehand. Procedure was fine, lidocaine a little stingy, but I am a bit of a wimp. Would have appr... See more

Rated 4 out of 5 stars

Overall a great experience with Jort Fekkes and his assistant. He was informative and made me feel relaxed straight away, chatting through the process prior to surgery. Having music playing was a ni... See more

Rated 4 out of 5 stars

Very professional and welcoming staff. Clinic was so easy to get to. Very happy with the results, thank you.


Company details

  1. Private Hospital
  2. Cosmetics Store

Written by the company

Faceland maakt scherpe vaste voordelige prijzen voor behandelingen mogelijk omdat wij staan voor een businessmodel zonder fratsen. Geen prijzige advertenties, geen dure locaties en geen overbodige investeringen. Onze artsen helpen liever zo veel mogelijk cliënten dan zo veel mogelijk per cliënt te verdienen. Bij Faceland weet jij wat jij kunt verwachten. Faceland garandeert beauty zonder poespas! Een goedkope betrouwbare behandeling zonder gedoe.


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

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No recent history of asking for reviews

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Replied to 1% of negative reviews

Typically replies within 1 month

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4.2

All reviews

(2,852)

465 reviews in the last 12 months

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Rated 5 out of 5 stars

Faceland Clinic 10/10

Faceland Clinic is honestly wonderful. The waiting room’s beautiful, they’ve got drinks if you need them, and even though I went in really nervous, Dr. Ramakers talked me through everything and calmed me right down. The local was a bit nippy, but after that I felt no pain at all just him working away.
Expect pain and swelling after. It’s all normal.

November 19, 2025
Unprompted review
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Rated 5 out of 5 stars

Had procedure with Dr Robyn she was…

Had procedure with Dr Robyn she was lovely and welcoming and I felt instantly at ease. The upper bleph was so easy and only took around 30 minutes. The clinic room was very clean and the reception was ok, maybe a few more chairs needed. The one thing I would say needing improvement is the receptionist, she didn’t lift her head from her phone and when I approached reception for some information she continued typing on her phone, she eventually looked at me and I asked for some information which was given but felt I had inconvenienced her which isn’t great as receptionist are the people who give first impression of the establishment

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

From start to finish it was a very good…

From start to finish it was a very good experience. My surgeon was Dr Mustafa at the Amsterdam clinic. He was friendly, spoke perfect English and made me feel at ease as he informed me of everything before the procedure (upper eyelid surgery). I would 100% recommend him and Faceland to anyone considering this surgery.

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

That the operation isnt painful at al even the injections

Would def recommend faceland i had the best experice possible i hav alsi recommened alot of people and gav others advice on it my healing joyrney has been amazein no pain from start 2 finish even while healing cant wait 2 stiches come out so i can c better results would do it again in a heart beat best decision i hav ever made

November 4, 2025
Unprompted review
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Rated 5 out of 5 stars

Would highly recommend Faceland

Would highly recommend Faceland, On the day of the procedure, Dr Robyn and her assistant were professional, calm, and welcoming. I felt completely at ease in their care, which is so important when going through any surgical treatment. The surgery itself was carried out with precision and care, and I was impressed with how organised it was everything was explained step by step, the clinic was spotless receptionist was very friendly I stayed at the Radisson blue airport hotel as it was a very short walk from Faceland

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Professional & personable

I've been with Floor a few times and she is always friendly, knowledgeable, and most importantly for these types of treatments, honest. Having experienced a few different clinics, I keep coming back to Faceland because I feel valued and understood. It's a place I can trust knowing they stay up to date with the latest information and tailor the treatments to each person, unlike many other clinics who will just do whatever is asked to gain money.

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience from beginning to…

Excellent experience from beginning to end.
Jort Fekkes was pleasant and helpful throughout, from the consultation until my appointment was made.
Was made to feel at ease on the day of the procedure and all went smoothly.
Am very pleased with the results. Would highly recommend.

October 8, 2025
Unprompted review
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Rated 5 out of 5 stars

My friend and myself had upper eyelid…

My friend and myself had upper eyelid surgery 14/10/25 and we are bprh happy with the whole experience. We flew from the UK to faceland Amsterdam after lots of research and deciding this was the place for our treatment.

We arrived half an hour early for our treatment, upon arrival the clinic was lovely and clean. Coffee and water available, magazines etc. It was a calming atmosphere.

The procedure was completed within 20 minutes if that. My nerves were put at ease through conversation and the fact each step was explained to me. The initial injections was not too painful. Just felt like my eye was abit big and that the aneasthetic was running down my eye lol.. but oviously it wasnt. Then the actual procedure felt like some pressure but no actual pain. Aftercare was given and explained well. All in all a very good experience and would recommend to all.

We are now back in the Uk and so far so good. Minimal bruising, eyes runny and abit blurry but getting better as each day passes and I cannot wait for the results. Stitchs comes out wednesday.

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Dr Robin

I started the process back in April as Faceland were getting really busy. All appointments went well & good communication. I wasn’t booked in until October (my choice) I had Dr Robin. I had a couple of questions which she was happy to answer. When she started the process on my eyes she talked through each step. Injections in the eyelids were slightly stingy but not bad at all. Since being home I also had to contact Faceland twice & both times they responded within a couple of hrs.
Highly recommend Faceland.

October 7, 2025
Unprompted review
Rated 3 out of 5 stars

Poor aftercare and customer service

I had blepharoplasty In 2024 which went perfectly however my eyelids have started to droop again this year already. I contacted Faceland to ask what they can do for me- I wouldn’t even mind paying towards getting this done again but all they have done is fob me off for months now which is really frustrating and disappointing. They keep saying we will take your case to our review panel, this has been going on since July 😤

July 17, 2025
Unprompted review
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Rated 5 out of 5 stars

My experience at Faceland Amsterdam…

My experience at Faceland Amsterdam getting my upper bleph procedure was absolutely amazing and first class. Dr Mustafa Mahli and his assistant were both very welcoming and did an amazing job. After 7 days post upper bleph I have minimal bruising. Tomorrow I will remove my stitches. Great job and I would do it all again. I only wish the lower bleph could be done by Faceland. Thank you

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

I had eye lift last year but was not…

I had eye lift last year but was not completely happy with the result of one eye. I contacted faceland and they reviewed my issue and offered to re do it free of charge. This is excellent customer service. I had had surgery and now just recovering and I believe I will have the result I am after. Thank you would and have recommended Faceland.

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

I’m super happy with this clinic

I’m super happy with this clinic! Everyone was really friendly and professional, they explained everything before my Botox treatment so I felt totally relaxed. The whole procedure went smoothly, I felt cared for the entire time – honestly, I can’t recommend them enough! 💖

September 14, 2025
Unprompted review
Rated 5 out of 5 stars

I booked my appointment at Faceland…

I booked my appointment at Faceland Amsterdam with Dr Mustafa Mahli. I stayed at Raddison blue which is literally just around the corner, the clinic was easy to find just a short walk away. Dr Mustafa was absolutely lovely, he put me at ease before my procedure. I did research Dr Mustafa before booking & his vast experience of plastic surgery also put me at ease. The procedure was completely painless I honestly lay there like I was having a facial massage! The anaesthetic did sting a little though once that is done you don’t feel a thing. The clinic was spotlessly clean & the staff were professional. I can’t recommend Dr Mustafa enough he was wonderful.

September 25, 2025
Unprompted review
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Rated 5 out of 5 stars

Amzing experience I had dr Serge…

Amzing experience I had dr Serge Steenen he was lovely and very gentle . Everything went really smoothly. Didn’t hurt one bit not even the injection. I’m so excited to see the end result would highly recommend

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Up eye surgery

I went to Breda for my operation and I am so glad I did it very clean and professionally run made me feel welcome and relaxed .

September 15, 2025
Unprompted review

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