Hewer Facilities Management Ltd Reviews 281

Zak Williams attended my property today. He was punctual, polite and very friendly.

Zak Williams

Very polite gentlemen, Clean and tidy.
Happy with the work that he carried out.

Kevin fixed my boiler today. Did a great job!

Zac Williams came to change my fire alarms today and has a brilliant job, time keeping was fab and very friendly and professional throughout.

Tom was amazing, he turned up on time, after lots of previous companies not showing up.
He was very efficient in his work, fixed two issues with no silly excuses unlike previous companies.
He was very professional and very polite! Thanks Tom!

Aaron and his colleagues has been at my property since Monday we’ve had a few issues but that wasn’t anything that Aaron and his team couldn’t fix.. my new heating system is working great I can honestly say they all worked very hard here .. They have gone above and beyond for us.. very happy with Aaron and his team..

Lee Sheriff attended our property today and swiftly resolved a problem that’s been ongoing for over a year. He took the time to understand the issues we’ve been having with our central heating system and identified the issues. Replacing the pump was simple (we’ve been told several times this would be a tricky job due to its location!) and we hope he will be booked into return for the pipework! Many thanks Lee.

No heating or hot water from our fairly new Valient boiler. No pilot light. It turned out to be a faulty sensor.
Steve was brilliant. Quick diagnosis and quick fix.
Top bloke!

Jake visited my home today to complete some electrical work that needed doing he was polite explained in detail what would be done today and carried this out very well
Cleaned up after himself very happy with the service thank you

We decided to move away from BG services for our annual boiler service and maintenance plan. After various internet searches we thought it would be best to go with a local company.
We’ve seen Hewer’s vans around the area for many years and having received a flyer about the services they offered, opted for their Failsafe Plan.
The engineer was booked for a morning visit. We received a phone call about 20 minutes before his arrival to advise he was on his way. He arrived as estimated and after a quick check on the system set to work on our boiler survey/service. He explained what he was doing and his initial findings. He was very professional, but friendly and helpful with his suggestions for getting the best out of our system.
We feel we’ve made the right choice with our selection and would be very happy to recommend him and Hewer’s to our friends and family.

Zack W came today to carry out some electrical work. The job was completed in a timely manner.
He was polite, courteous and so nice.
Great service, thank you!

Hi, on the 27-28/12/24 we had Bailey.B out to change our boiler after reoccurring heating and hot water problems, he ran into some problems with the system pressure and diagnosed these issues quickly and professionally. He replaced the boiler upstairs as well. We are happy to have a warm home again. Many thanks!

Very reliable company, good engineer who turns up on time and does a good job.
Only thing that lets them down is that the office never updates my name.
I remarried 5 years ago.

Thank you so much Oliver for all your help resolving our heating issues this morning and your professional and friendly approach is also much appreciated.

Great service and friendly worker

Nick was really helpful and kind, and explained everything. I'm really pleased with the service. Thank you.

Matt, the service engineer, arrived on time and performed my heat pump annual service, taking the trouble to explain the system and the checks he performed. I was reassured he was experienced and thoroughly knew what he was he was doing. I will use Hewer for my central heating service in the future.

Grenville Holdsworth was great, he fixed my Ideal boiler and showed me how to adjust the pressure, answered all my questions and explained how the radiator valves work too. Very knowledgeable, experienced, efficient and helpful, highly recommend!

My boiler broke down and the next day the engineer Mr Grenville Holdsworth came round and found the fault straight away. Because my boiler is older he had to order the parts. As soon as they were in he came back and fixed my boiler. He was very friendly and efficient and he showed me his identity card when he arrived to put me at ease. I am very happy about the fast excellent service Hewer provide and can highly recommend the Failsafeplan.