Faire Reviews 10,670

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide variety of products and vendors available, making it easy to find unique items and expand their retail offerings. Many highlight the excellent quality of the products received, often exceeding expectations. The ordering process is frequently described as easy, streamlined, and user-friendly, with quick responses from vendors and helpful notifications about order status and delivery. People appreciate the fast and timely delivery service, with many orders arriving sooner than expected. However, some customers experienced issues with order rejections without clear explanations. A few also noted that delivery times could be longer than anticipated, and some encountered unexpected extra fees for tax and duty, particularly for international shipments, which they found unclear and frustrating.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the great selection and variety of... See more

Order

People report positive experiences with order. Many customers find the ordering process easy, seamless, and... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting fast and quick... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the vibrant materials and... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the platform's... See more

Based on these reviews

Rated 5 out of 5 stars

Incredibly easy to use, wide variety of wholesalers and product options. Quick shipping and painless international shipping. Love the 60 day payment terms. It’s so much easier than trying to hunt down... See more

Rated 5 out of 5 stars

This was my first order using Faire. It was a bit vexing at first because I wanted to order a larger amount than the website would allow. It said to email directly for larger orders but there was no o... See more

Rated 5 out of 5 stars

Communication is really good. I’m informed of the order status, expected delivery and shipping promptly. Notices of new items added come without checking back. The number of emails is just about ri... See more

Rated 5 out of 5 stars

Amazing selection of natural products for my Refillery with a personal touch from so many of the company's, including handwritten notes on the boxes and messages from the owners and companies backing... See more


Company details

  1. #8 of 19 best companies in Wholesaler

Written by the company

Faire is the online marketplace where retailers discover their next bestsellers from the world’s best independent brands. Over 450,000 local retailers use Faire to connect with 70,000 wholesale brands, globally. Retailers can grow their business with unique incentives like 60-day payment terms and free returns on opening orders, and brands can seamlessly sell to independent stores around the world


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

11K reviews

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Rated 5 out of 5 stars

So easy

As a small business, it is great working with Faire- it is easy to find and purchase what you are looking for.

March 31, 2026
Rated 5 out of 5 stars

Great Site!

Faire is a great site and is helping me set up my first retail business with high quality and original products all in one place! Thank you!

March 31, 2026
Rated 5 out of 5 stars

I love using Faire

I love using Faire for stocking great quality products in my gift shop. The businesses they include have been great to work with and I love the app. It’s easy to make a purchase.

March 31, 2026
Rated 5 out of 5 stars

Thank you

Thank you, easy system to use good communication, payment terms and delivery service.

March 31, 2026
Rated 1 out of 5 stars

Won’t use Elegance beyond again!

I made my order only to find quite a few days later that half of the order was out of stock. I messaged the retailer around three times and he didn’t get back to me for days. I asked how much the shipping would be before he shipped it. Sadly he got back to me again after a few days and said it’s been shipped and this is the price. So I didn’t even have a choice. Really bad service from the retailer, and all the stuff that was out of stock on his site is still showing. Will never use him again. Really poor customer service.

March 31, 2026
Rated 1 out of 5 stars

Purchase Denied Followed by Listing Report

Faire denied my purchase from one of their sellers, so I went directly to the seller’s own website and completed my order there. I was told by Faire they would not sell to me, which I accepted, I told them I went else where and I asked them to ensure I would not be charged.

Three days later, my listing for that EXACT product I was wanting to buy (which had been active in my shop for over 6 months without any issues) was suddenly reported and taken down.

The timing feels intentional, especially after I shared with them that I had already placed an order elsewhere after they denied me.

As a small business, this directly impacts my shop, and it’s disappointing to see actions taken that go beyond simply declining an order. I have shared this site on blogs, social media and with friends but I will definitely be updating. This experience has completely changed my perception and I will not be purchasing from or supporting Faire moving forward. I know with how big they are my small share won’t affect them but I hope anyone that’s reading this can relate to what it’s like to be a small business owner trying to grow. I am a single mother to an infant, and regardless of that, this happening to any small business is shameful.

March 26, 2026
Unprompted review

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