For a small debt consolidation loan it went very smooth.Soham was great in explaining all the details of the loan and made us feel very comfortable with our decision.
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Fairstone Financial Inc. is a wholly owned subsidiary of Fairstone Bank of Canada. Together, the companies form a leading Canadian consumer lending group, offering credit cards and rewards programs, point-of-sale financing through merchant partners, automobile financing via dealerships, and unsecured and secured personal loans and mortgages online and at over 240 Fairstone branches coast to coast. -- La Financière Fairstone inc. est une filiale en propriété exclusive de la Banque Fairstone du Canada. Ensemble, les sociétés forment un important groupe canadien de prêts à la consommaton, offrant des cartes de crédit et des programmes de récompenses, du financement aux points de vente par l’intermédiaire de commerçants partenaires, du financement automobile par l’entremise de concessionnaires, ainsi que des prêts personnels et des hypothèques garantis et non garantis, tant en ligne que dans plus de 240 succursales Financière Fairstone partout au pays.
Contact info
145 King Street West, Suite 2500, M5H 1J8, Toronto, Canada
- 800-995-2274
- fairstone.ca
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Replied to 44% of negative reviews
Typically replies within 1 week
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Fairstone and their incredible team…
Fairstone and their incredible team were a complete joy to work with. All information was quickly given and explained. They were quick to meet my needs. I would definitely use them again.
Customer Service is 5 stars…
Customer Service is 5 stars from the local branch... 1 star for getting any help especially if your payments are on time and using them since 2020 or so when ya need the help do not expect too much especially if your in a dire need and especially if you are leaning towards bankruptcy option... Such a shame cannot get the help...
Got it quickly and more than I applied…
Got it quickly and more than I applied for
The girls were smart and fast
The girls were smart and fast. They communicated well!
Easy Loan
Used fairstone to consolidate a few loans and credit cards and they were so quick in reviewing and approving my loan. all the staff are super friendly and very understanding in life circumstances and are always willing to assist with payments and loan updates.
Good Financial service in Canada
Recommended Loan Company
Recommended Loan Company! Great customer service from start to finish
The customer service is abysmal
Applying online was the easiest thing
Applying online was the easiest thing. Pretty fair I say.
i have used them in the past
i have used them in the past, I find them profesional and fast and a great alternative to the big banks who often say no.
The loan process was fast and easy
The loan process was fast and easy, I had the money the next day. My credit score actually went up! LOL Never thought that would happen.
Fooled again
So far so good until I learned that his was a Facebook mining ploy
Saved by the Belles
Happy Canada Day , Canada...!
Saved by the Fairstone Belles, Kayla and Gurleen in Winnipeg who have made me a Happy Camper today , literally.
Cheers !
We have previously dealt with…
We have previously dealt with Fairstone. The experience went well. We had the funds in 24 hours.
Their decision was fast!
Their decision was fast!! The rate of interest very reasonable!! The staff were very nice!! Thank you!!
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