Fairview New Homes Reviews 497

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as excellent, with many people appreciating the personalized and efficient approach. Reviewers are particularly impressed with the smooth user experience and the desirable locations of the properties. However, some customers also noted issues with pushy sales tactics and unprofessional behavior from a minority of the sales staff. A few other people also felt that the legal aid suggested by the company was not transparent or helpful regarding terms.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the team for being professional,... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the support... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the staff for their care, patience, and... See more

User experience

Users describe positive interactions with user experience. Customers consistently report an enjoyable,... See more

Location

Customers consistently note positive experiences with location. Many reviewers found properties in great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We viewed a property at Wotton development at Watton-at-Stone. The sales team (Asli and her colleague Katie) were excellent. The took their time to show us around the show home and to answer the many... See more

Company replied

Rated 5 out of 5 stars

We have just bought a new house through Fairview and moved in a month ago. The sales team, Asli, Katie and Chris were excellent from beginning to end of the buying process, very helpful, friendly and... See more

Company replied

Rated 5 out of 5 stars

The experience has been fantastic from start to finish. A huge thank you to Monica, who guided us through the entire process. She was incredibly patient, professional, and always available to answer... See more

Company replied

Rated 5 out of 5 stars

We met Katie to look at our housing options at The Wattons,having already spoken to her to arrange the appointment. She was very helpful from the start. She understood our situation, moving from anoth... See more

Company replied


Company details

  1. Home Builder
  2. Housing Development

Written by the company

Since 1961, we’ve been helping people to find and buy their dream home. Whether you’re a first-time buyer looking to get on the ladder, or you’re looking to find your next home, we have an exciting range of new build properties available at developments all over London and the South East. Contact us for more information.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

497 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Viewing The Wattons

We met Katie to look at our housing options at The Wattons,having already spoken to her to arrange the appointment. She was very helpful from the start. She understood our situation, moving from another area, our age and our first time looking at new build properties. We received a warm welcome at the site and she gave us a detailed explanation of the site,the area and answered all our questions. We felt very comfortable looking round and same again for a second visit with our daughter

March 6, 2026
Unprompted review
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Reply from Fairview New Homes

Dear Raymond,

Thank you for your kind review. We’re delighted to hear that Katie provided such a helpful and welcoming experience during your visits to The Wattons. It’s wonderful that she was able to support you through your move and first experience with new build properties, ensuring you felt comfortable and well informed throughout. We wish you all the best with your housing journey.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Exceptional Sales Team

A fantastic experience from start to finish.

Buying a new home can often feel overwhelming, but the support we received from the sales team made the whole process so much easier. We would especially like to thank Asli, Katie, and Chris at Wattons for the exceptional service they provided throughout.

They were always professional, approachable, and incredibly supportive, taking the time to answer our questions and keep us updated at every stage. Nothing ever felt like too much trouble, and their patience and understanding really stood out.

Their dedication to making the process smooth and stress-free truly went above and beyond our expectations. We’re so grateful for their help during such an important milestone and genuinely couldn’t have asked for a better team to guide us through purchasing our new home.

They are a credit to Fairview Homes

Thank you again for such a positive experience

Chelsea & Caroline :)

February 27, 2026
Unprompted review
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Reply from Fairview New Homes

Dear Chelsea,

Thank you for your feedback. It’s great to hear that your homebuying journey has been such a positive experience. Asli, Katie, and Chris will be very pleased to hear your kind comments. We wish you both every happiness in your new Fairview home.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Great experience

From the very first viewing through to where we are now in the purchasing process, our experience with Fairview Homes has been outstanding. Kas showed us around the development and was knowledgeable, personable, and genuinely enthusiastic — he made the whole process feel exciting rather than daunting, and answered every question we had with confidence and clarity.
Once we decided to proceed, Sam guided us through the application process seamlessly. She was incredibly responsive throughout — no chasing required, no unanswered emails, no vague timelines. Every query was handled promptly and professionally, which made a huge difference when navigating what can otherwise be a stressful process as first-time buyers.
The whole team clearly takes pride in what they deliver, and it shows. We’re genuinely excited about our upcoming move and feel well looked-after every step of the way. If you’re considering a Fairview development, don’t hesitate — the people behind the product are just as impressive as the homes themselves.

February 25, 2026
Unprompted review
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Reply from Fairview New Homes

Dear Nicholas,

Thank you for taking the time to share your experience with us. We are delighted to hear that your journey so far has been such a positive one. It’s wonderful to know that Kas was able to make your initial viewing both informative and enjoyable, and that Sam provided clear and responsive support throughout the application process. Buying your first home is an important milestone, and we’re pleased our team has been able to make the experience feel smooth and reassuring. We wish you all the best in your new home.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Exceptional team

Buying a flat in London can be overwhelming, and as someone who takes some time to make big decisions, I was definitely very anxious - especially with all the worries around cladding, leasehold, service charges, and everything else that has been in the news in the last few years...
From the very beginning, Suzette was incredibly supportive. She patiently answered every single one of my questions with kindness and clarity, never making me feel rushed or pressured. She genuinely helped me understand every step, which made the whole experience so much easier and far less stressful.
Almost a year later, I couldn’t be happier with my flat at Printmakers Yard. It truly feels like the right decision, and I’m so grateful to Suzette for guiding me through it. I’d also like to mention and thank Paul, who handled the onboarding and shared some really helpful tips and advice. And a special thank‑you to George from Fairview Maintenance, who went through my snagging list and resolved everything with real expertise and exceptional care.
Thank you, Suzette and the team, for helping me make my dream of owning a home in London come true.

June 20, 2025
Unprompted review
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Reply from Fairview New Homes

Dear Marjorie,

Thank you for your kind feedback. We’re thrilled to hear how happy you are with your flat at Printmakers Yard and that Suzette, along with Paul and George, provided such helpful guidance throughout your homebuying journey. It’s great to know the team could make the process smoother and less stressful, and we wish you many happy years in your new home.

Kind regards,
The Fairview Team

Rated 5 out of 5 stars

Max and qasim legends

Max and qasim top top guys very friendly and approachable. Helped us with everything we needed answered all our questions. We bought our 1st home with them. Fantastic service. Thank you

February 20, 2026
Unprompted review
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Reply from Fairview New Homes

Dear Ahmed,

Thank you for sharing your feedback. It’s great to know that Max and Qasim were both approachable and helpful throughout your home buying journey. We wish you all the best in your new home.

Kind regards,
The Fairview Team

Rated 5 out of 5 stars

Fantastic experience

From start to finish, our experience with Fairview New Homes has been absolutely outstanding.
We recently purchased a new build flat through them, and what could have been a stressful process was instead turned into an incredibly special and memorable journey — all thanks to the amazing team.
A huge thank you to Sam and Max, who we dealt with directly throughout. Max was consistently professional, approachable, and incredibly knowledgeable. Nothing was ever too much trouble, and he always made us feel confident and well-informed at every stage. Sam was equally fantastic — friendly, supportive, and genuinely invested in making sure everything went smoothly for us.
We also want to give a special mention to Suzette and Qasim, who were both brilliant and contributed to such a positive overall experience. The whole team works seamlessly together and clearly care about their buyers.
What really stood out was how welcoming, honest, and knowledgeable everyone was. You can tell they take pride in what they do, and that makes all the difference when making such a big life purchase.
We are beyond the moon with our new home and couldn’t be happier with the service we received. The entire process felt smooth, transparent, and exciting from beginning to end.
10/10 customer service.
Highly recommend Fairview New Homes to anyone considering buying — you’ll be in excellent hands.
Thank you again to the whole team for making this such a special memory for us!

J & N

February 21, 2026
Unprompted review
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Reply from Fairview New Homes

Dear J&N,

Thank you so much for taking the time to share your experience. We’re absolutely delighted to hear that your time with Fairview New Homes was such a positive one and that purchasing your new home felt like a special and memorable journey. We will be sure to share your feedback with the whole team, who will be thrilled to hear your comments. Congratulations on your new home, we wish you all the best for the future.

Kind regards,
The Fairview Team

Rated 5 out of 5 stars

Katie was very helpful

Katie was very helpful, informative and supportive through the whole process.

March 1, 2026
Unprompted review
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Reply from Fairview New Homes

Dear Adam,

Thank you for your kind feedback. We’re pleased to hear that Katie was helpful, informative and supportive throughout your journey. Providing clear guidance and support during the homebuying process is very important to us, so it’s great to know Katie was able to assist you in this way.

Kind regards,
The Fairview Team

Rated 5 out of 5 stars

Printmakers Yard

Sam, Qasim & Max have all been absoultely great at help. We love our apartment. Helped me through the whole process

March 1, 2026
Unprompted review
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Reply from Fairview New Homes

Dear Alan,

Thank you for taking the time to share your feedback. We’re delighted to hear that Sam, Qasim and Max were able to support you throughout the process and provide such helpful assistance along the way. We wish you many happy years in your new home.

Kind regards,
The Fairview Team

Rated 5 out of 5 stars

Excellent service from Max

Excellent service from Max. He explained all possible options to purchase the properties from Fairview.

February 23, 2026
Unprompted review
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Reply from Fairview New Homes

Dear RD,

Thank you for your kind feedback. We’re pleased to hear that Max provided you with excellent service and clearly explained the different options available when purchasing a home with Fairview. We’ll be sure to pass on your feedback to Max.

Kind regards,
The Fairview Team

Rated 5 out of 5 stars

Max is a master of his work, professional with fine sense of humor.

Didn't buy with them, but had a really nice experience wieving and discussing the details. Max was super professional, understood immediately what I was looking for and presented the best selections for my requirements with all details I have asked. Welcoming environment, nice apartments and great team.

February 23, 2026
Unprompted review
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Reply from Fairview New Homes

Dear Esther,

Thank you for taking the time to share your feedback. It’s great to hear that you had such a positive experience during your visit and that Max was able to assist you in a professional and informative way. We’re pleased that he was able to understand your requirements and present suitable options while making the viewing both helpful and enjoyable. Even though you didn’t purchase with us on this occasion, we’re glad we had the opportunity to welcome you and hope to assist you again in the future should the right home come along.

Kind regards,
The Fairview Team

Rated 5 out of 5 stars

Very pleasant people and customer…

Very pleasant people and customer service. Monica was lovely to liaise with.

February 24, 2026
Unprompted review
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Reply from Fairview New Homes

Dear Aaron,

Thank you for taking the time to share your feedback. We are delighted to hear that you found our team pleasant and our customer service to be of a high standard. Monica will be particularly pleased to receive your kind comments. We look forward to assisting you again in the future.

Kind regards,
The Fairview Team

Rated 5 out of 5 stars

Brentford to live

Qasim explained the whole purchasing process as well as showing the candidate units. He listened to our needs and requirements, understood them and suggested best options. His performance was very professional.

February 8, 2026
Unprompted review
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Reply from Fairview New Homes

Dear Bahram,

Thank you very much for your kind feedback.

We’re delighted to hear that Qasim was able to clearly guide you through the purchasing process and support you in finding the right options. We truly appreciate your comments and wish you all the best.

Kind regards,
The Fairview Team

Rated 5 out of 5 stars

Fantastic Experience (Fairview New Homes Watton At Stone)

We had been looking for a new house and whilst searching Rightmove I come across this new build site. I made an enquiry and spoke with Katie in the sales office. We made an appointment and was really impressed that Katie took us around to show us the show homes and the house that we were interested in. It felt like a really personal touch rather than just being left to get on with it ourselves like we had with previous development sites. We visited the site numerous times after and nothing was too much trouble. I can honestly say the experience has been outstanding. We were always made to feel welcome during our visits from both Katie and Asli, any questions that we had were answered and if they were unsure about anything they would find out for us. We haven't bought a house for over 20 years but I would definitely have no hesitation in recommending Fairview New Homes and both Katie and Asli. Thank you so much for all your help.

November 2, 2025
Unprompted review
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Reply from Fairview New Homes

Dear Paul,

Thank you for sharing your experience with us. We’re delighted to hear that Katie and Asli made your visits to the development so welcoming and supportive. From your first appointment to subsequent visits, it’s great to know that their personal approach and attentiveness helped make the process smooth and enjoyable.

We really appreciate your recommendation, and we’re pleased that you’re settling so well into your new home.

Kind regards,
The Fairview Team

Rated 5 out of 5 stars

Excellent Experience

We have just bought a new house through Fairview and moved in a month ago. The sales team, Asli, Katie and Chris were excellent from beginning to end of the buying process, very helpful, friendly and efficient. Since moving in the support from Fairview has also also been excellent, our snagging list is almost completed already. We would thoroughly recommend Fairview.

December 8, 2025
Unprompted review
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Reply from Fairview New Homes

Dear Paul,

Thank you for sharing your feedback. We’re pleased to hear that Asli, Katie, Chris, and the sales team were helpful and supportive throughout the buying process. It’s also great to know that the support since moving in has been positive and that your snagging list is almost complete. We really appreciate your recommendation and hope you continue to enjoy your new home.

Kind regards,
The Fairview Team

Rated 5 out of 5 stars

Incredibly Helpful Staff

Suzette was incredibly helpful. She provided a great overview of the development, took time to understand my requirements and then quickly showed me suitable options. Suzette is very knowledgable and cares about her clients.

February 13, 2026
Unprompted review
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Reply from Fairview New Homes

Dear Paul,

Thank you for taking the time to share your feedback.
We’re so pleased to hear that Suzette made such a positive impression during your visit. It’s great to know that she took the time to understand your requirements, provided a clear overview of the development and guided you through the most suitable options. We will be sure to share your kind comments with Suzette.

Kind regards,
The Fairview Team

Rated 5 out of 5 stars

Success story

We first viewed the development in July 25. We expressed our interest in one particular plot and with Asli and team we successfully completed on 6th February. Whilst Fairview Homes has various departments working towards a sale the Sales Team bridged the gap between contractual and reality. This made a huge difference to our experience.

February 6, 2026
Unprompted review
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Reply from Fairview New Homes

Dear Paul,

Thank you for your kind review and for sharing your experience with us.

We’re delighted that after first visiting the development in July, you were able to secure your chosen plot and complete in February, congratulations on your new home.

We understand that purchasing a home can be a complex process, so it’s especially pleasing to know that the team were able to provide clarity and continuity throughout, helping to make your experience as smooth and reassuring as possible.

We wish you every happiness in your new home.

Kind regards,
The Fairview Team

Rated 5 out of 5 stars

We had a fantastic experience from…

We had a fantastic experience from start to finish.

We visited the site initially on a bit of a whim. We were searching for a new property but didn’t think the development would be within our budget.

The location was idyllic so we went into the sales office to learn more about the properties available. Little did we know that we’d find our dream home here!

Asli was our main point of contact throughout the process and she was incredibly helpful, guiding us through from start to finish.

We had visited several properties before reserving our Fairview plot - older properties through estate agents and new builds through developers so had experienced different sales techniques and styles. Asli and the team’s approach was not pushy, but instead felt calm and personalised to our family and our situation. She was attentive, helpful and friendly.

She explained everything clearly, answered all our questions with ease (and quickly sought further advice on a couple of more rogue ones!)

A fantastic experience and we’re so happy in our new home.

September 20, 2025
Unprompted review
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Reply from Fairview New Homes

Dear Lottie,

Thank you for taking the time to share your feedback about your journey with us.

We’re so pleased that what began as a spontaneous visit led to you finding your dream home at our development. It’s wonderful to hear that both the location and the properties made such a strong impression.

We will be sure to pass your kind comments on to the team. We hope you continue to be very happy in your new home and wish you and your family all the very best for the future.

Kind regards,
The Fairview Team

Rated 5 out of 5 stars

Great development, excellent sales team.

When I visited the development for the first time I had no intention of buying a property as I had been waiting on another new build to be finished. However, from the beginning and the first meeting I had with Asli it all felt very welcoming without any hard sell approach, all of my questions were answered and the whole process of possibly reserving a plot was explained. I can honestly say that the sales team I’ve had dealings with at Watton played a big part of me deciding to purchase a property there because nothing was ever too much for them and I found they went over and above to accommodate every need or enquiry I had. I'm now at the stage of waiting for a completion date and Asli has even arranged for a meet up with my next door neighbour which I thought was a really nice touch.
In addition, a mention to the site workers. I visited the development several times and every time I did it didn’t look like a building site because everything was kept clean and tidy which gave me the impression of a well managed development.

February 15, 2026
Unprompted review
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Reply from Fairview New Homes

Dear J.M,

Thank you for taking the time to share your feedback about your experience at our Watton development.

We’re very pleased to hear that you found your initial visit welcoming and informative, and that Asli and the team were able to support you throughout the process. It’s great to know their approach helped you feel comfortable and confident in your decision.

Thank you again for your feedback. We look forward to supporting you as you move towards completion and welcoming you to your new home.

Kind regards,
The Fairview Team

Rated 5 out of 5 stars

The experience was fantastic -Fareview Barnet

The experience has been fantastic from start to finish. A huge thank you to Monica, who guided us through the entire process. She was incredibly patient, professional, and always available to answer our (many!) questions. She truly made what could have been a stressful transition feel seamless. Highly recommend the Fairview team!

November 10, 2025
Unprompted review
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Reply from Fairview New Homes

Dear Tanu,

Thank you for taking the time to share your positive experience with us. It’s great to hear that your journey was fantastic from start to finish.

Monica will be very pleased to know that her patience, professionalism and availability made such a difference throughout the process. We’re glad she was able to guide you clearly and help make the transition as straightforward as possible.

Many thanks
The Fairview Team

Rated 5 out of 5 stars

Excellent service

Excellent service from Max at Printmakers Yard (Brentford). Very knowledgable, friendly, and really helped us make an informed decision about the properties we looked at.

February 7, 2026
Unprompted review
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Reply from Fairview New Homes

Dear Oliver,

Thank you for your sharing your experience. We’re delighted to hear that you received excellent service from Max at our Printmakers Yard development. We’ll be sure to pass on your feedback.

Many thanks
The Fairview Team

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