Fairview Windows Ltd Reviews 176

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including windows, doors, and extensions, noting their excellent appearance and solid feel. The service provided is frequently described as excellent, with many highlighting the professionalism, efficiency, and thoroughness of the work carried out. Reviewers often commend the staff for being friendly, helpful, and respectful, ensuring areas are left clean and tidy after installation. The customer service, from initial inquiry to aftercare, is also highly regarded for its responsiveness and support. However, some customers also noted issues with communication from office staff and occasional delays in project completion. A few people experienced problems with faulty locks and expressed dissatisfaction with the after-sales service, citing rudeness and a lack of resolution. There were also mentions of poor installation quality in some instances, leading to damaged property and product defects.

What people talk about most

Service

People report positive experiences with service, often highlighting the efficiency, professionalism, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Quality

Users describe positive interactions with quality, with many reviewers consistently praising the excellent... See more

Product

Reviewers mention positive feedback about product quality, with many expressing delight with their new doors... See more

Customer service

Customers consistently note positive experiences with customer service, praising the helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Contacted Fairview to service the door which had started to jam. Imeediate reply and visit arranged immediately. Was carried out at arranged time and discussed as proceeded. Was informed door wa... See more

Rated 5 out of 5 stars

Having used Fairview before I have always found them helpful. Having had to reorganise the fitting they managed to fit them in time.They arrived as scheduled and the two of them fitted 4 windows befor... See more

Rated 5 out of 5 stars

From start to finish the whole experience was seamless, Tony and Craig who fitted them worked non stop and always left everywhere clean and tidy. we cannot fault the service we received in anyway an... See more

Company replied

Rated 5 out of 5 stars

Had replacement windows and a front entrance door fitted in February 2025 and everything was carried out brilliantly. In February 2026 we decided to replace the rear entrance door, plus the windows... See more

Company replied


Company details

  1. Double Glazing Installer
  2. Conservatory Specialist
  3. Door Supplier
  4. Glazier
  5. PVC Windows Supplier
  6. Window Installation Service

Written by the company

Trusted for Over 43 Years – Fairview Windows About Us: Welcome to Fairview Windows, a name synonymous with quality and reliability in the North West for over four decades. Since our establishment, we’ve been proud to transform homes with our superior windows, doors, conservatories, and extensions. At Fairview, we believe that home improvement is more than just a project; it’s about creating spaces where memories are made. Our commitment to exceptional craftsmanship and customer satisfaction has made us a trusted name in the region. Why Choose Fairview Windows? - Unmatched Experience: With 42 years of expertise, we’ve honed our skills to deliver results that stand the test of time. - Comprehensive Services: Whether it’s upgrading your windows, installing a secure, stylish door, or building a bespoke conservatory or extension, we’re equipped to handle projects of all sizes. - Customer-Centric Approach: Our friendly team works closely with you from start to finish, ensuring your vision becomes reality. - Quality Guaranteed: We use only the best materials and the latest techniques to ensure durability, energy efficiency, and a flawless finish. Join the thousands of satisfied customers who have trusted Fairview Windows to enhance their homes. Discover how our experience, dedication, and attention to detail make us the go-to choice for homeowners across the North West. Fairview Windows – Setting the standard in home improvement for over 43 years.


Contact info

4.8

Excellent

TrustScore 5 out of 5

176 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Manny & Tom did a fantastic job…

Manny & Tom did a fantastic job installing our big patio door & also repaired our other back door & dormer,we were very pleased, very fair price, good customer service, will definitely use them again.

June 3, 2026
Unprompted review
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Rated 5 out of 5 stars

Contacted Fairview to service the door…

Contacted Fairview to service the door which had started to jam. Imeediate reply and visit arranged immediately. Was carried out at arranged time and discussed as proceeded. Was informed door was within 10 year warranty so repair and adjustments werefree of charge
Persistant jam was repaired and full adjustment carried out

Very thorough job with it taking about an hour.
Very good service.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Having used Fairview before I have…

Having used Fairview before I have always found them helpful. Having had to reorganise the fitting they managed to fit them in time.They arrived as scheduled and the two of them fitted 4 windows before lunch time. They were clean and tidied up after they had finished. The quality of their windows were excellent. Their aftercare is good. I would definitely use Fairview again and have no problem telling friends about them

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Bedroom Bay Window from Fairview

Neil and Paul from Fairview came to fit our bedroom bay window and were absolutely brilliant! They fitted the window to a high standard and were very clean and tidy as they did so. We would highly recommend Fairview and would definitely use them again in the future!

May 1, 2026
Unprompted review
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Reply from Fairview Windows Ltd

Thank you so much for your lovely review!

We’re delighted to hear that Neil and Paul did such a great job fitting your new bedroom bay window. We take great pride in the quality of our installations, as well as making sure every home is left clean and tidy once the work is complete.

Your recommendation means a lot to all of us at Fairview Windows
, and we really appreciate you taking the time to share your experience.

We hope you enjoy your new bay window for many years to come, and we look forward to helping you again in the future.

From the team at Fairview Windows.

Rated 5 out of 5 stars

Fabulous service from Fairview Windows

Fabulous service from Fairview Windows. This is the second time I have used this company. I highly recommend Fairview Windows. Quality and workmanship 10/10

April 22, 2026
Unprompted review
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Reply from Fairview Windows Ltd

Lovely review reply:

Thank you so much for your fabulous review. We’re delighted to hear you chose Fairview Windows again and that you’re happy with the quality and workmanship.

Your recommendation means a lot to us.

From all the team at Fairview Windows.

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Rated 5 out of 5 stars

Very professional service

Very professional service. Good communication, excellent quality.

May 7, 2026
Unprompted review
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Reply from Fairview Windows Ltd

Thank you for your kind review. We’re really pleased to hear you found the service professional and were happy with the communication and quality throughout.

Thank you for choosing Fairview Windows
— from all the team at Fairview Windows.

Rated 5 out of 5 stars

I had new windows fitted on the 20th…

I had new windows fitted on the 20th April 2026 , from the helpful quote from Corey to the two guys who fitted the windows , straight through with no breaks , and cleaned up great . I am very pleased with them . I can recomend Fairview .

April 20, 2026
Unprompted review
Fairview Windows Ltd logo

Reply from Fairview Windows Ltd

Thank you for your lovely review. We’re so pleased to hear you were happy from the initial quotation with Corey right through to the installation team.

It’s great to know the fitters worked hard, kept everything clean and tidy, and that you’re very pleased with your new windows.

Thank you for recommending Fairview Windows
— from all the team at Fairview Windows.

Rated 5 out of 5 stars

The quality is amazing

The quality of the door is amazing and the workmanship matched it. The fitter was polite and ran through everything with us. He is a credit to Fairview and I would definitely use Fairview again.

April 17, 2026
Unprompted review
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Reply from Fairview Windows Ltd

Thank you, Sue, for your lovely review and for choosing Fairview Windows. We’re delighted to hear you’re so pleased with the quality of your new door and the workmanship provided. It’s especially nice to know our fitter looked after you and took the time to explain everything — we’ll be sure to pass your kind comments on, as feedback like this means a lot to the team.

Thank you again for your recommendation and for putting your trust in Fairview.

From Team Fairview

Rated 5 out of 5 stars

Really helpful friendly staff

Really helpful friendly staff, they did a brilliant job and left everywhere clean and tidy, will definitely be using them again and would highly recommend. A very happy customer 😀

March 12, 2026
Unprompted review
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Reply from Fairview Windows Ltd

Thank you, Ann, for your lovely review and for recommending Fairview Windows. We’re so pleased to hear you found our team helpful and friendly, and that you were happy with the work carried out. It’s great to know the team left everything clean and tidy too — we always take pride in treating every home with care and respect.

We really appreciate your support and look forward to helping you again in the future.

From Team Fairview

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Rated 3 out of 5 stars

Very good end project but very poor communication both before and during the project.

The actual installation was good and the finished was result is very good. However the communication from both the salesperson at the start and the person who was responsible for the communication during the installation was poor. We were sold the project as a one week project and it took 4 weeks in the end. It would possibly taken longer if we hadn't kept ringing up and asking what was happening next.

March 9, 2026
Unprompted review
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Reply from Fairview Windows Ltd

Thank you for your feedback. We truly appreciate you taking the time to share your experience, and we are delighted to hear that you are pleased with both the installation and the finished result.

We are, however, sorry to learn that you were disappointed with the communication before and during the project. This is certainly not the standard we strive to deliver, and your comments have been taken on board as we continually work to improve our customer experience.

To clarify the project timeline, our salesperson advised that the roof swap itself would take approximately one week. While this element was completed as outlined, additional stages were required to ensure the work met all necessary standards. These included plastering and a mandatory inspection by Building Control. Such inspections can only be arranged once the roof structure is in place, and final approval is required to certify compliance with current regulations. As you can appreciate, Building Control officers manage a large number of projects, so inspections are not always available immediately. For this reason, completing the work in full compliance and obtaining sign-off would always take longer than one week.

Regarding communication, we acknowledge your concerns and sincerely apologise for any frustration caused. That said, there were also periods where progress was delayed, including a gap of over four weeks while we awaited responses to emails concerning handle options and other queries, as you were unavailable at the time of survey. Nonetheless, we recognise that clear and proactive communication is our responsibility, and we will use your feedback to further improve our processes.

Thank you once again for your comments and for choosing Fairview Windows. We are pleased that you are happy with the final outcome and hope you enjoy your new installation for many years to come.

Kind regards,
Team Fairview Windows

Rated 4 out of 5 stars

I went with Fairview as I used them in the past

I went with Fairview as I used them in the past.
Yet again they were efficient clean, well mannered.
Their customer service is very good, there was a minor issue after my installation, they quickly corrected the problem efficiently.
Would definitely recommend.

March 27, 2026
Unprompted review
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Reply from Fairview Windows Ltd

Thank you so much for your wonderful feedback and for choosing Fairview once again—it truly means a lot to us.

We’re delighted to hear that you found our team efficient, clean, and well-mannered, and that our customer service met your expectations. While minor issues can occasionally arise, we’re pleased we were able to resolve everything promptly and efficiently for you.

Your continued trust and recommendation are greatly appreciated. If we can assist you in the future, please don’t hesitate to get in touch.

Kind regards,
Team Fairview

Rated 5 out of 5 stars

Fast efficient service

Fast efficient service. Windows and doors completed in 4 days. Delighted with results.

March 26, 2026
Unprompted review
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Reply from Fairview Windows Ltd

Thank you for your fantastic feedback!

We’re delighted to hear that you were pleased with the fast and efficient service, and that your windows and doors were completed within just four days. It’s wonderful to know you’re so happy with the results—our team always strives to deliver quality installations with minimal disruption.

Your kind words and support mean a great deal to us. If we can assist you again in the future, we’d be more than happy to help.

Kind regards,
Team Fairview

Rated 5 out of 5 stars

Front Door Installation

Fairview from start to installation of our door have been exceptional. Highly recommend

January 29, 2026
Unprompted review
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Reply from Fairview Windows Ltd

Thank you for your wonderful feedback!

We’re delighted to hear that you found our service exceptional from the initial enquiry right through to the installation of your new front door. Providing a smooth and professional experience is something we pride ourselves on, so it’s fantastic to know we met your expectations.

Your recommendation truly means a lot to us. If we can assist you with anything in the future, we’d be more than happy to help.

Kind regards,
Team Fairview

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Rated 5 out of 5 stars

Excellent service from Fairview

Excellent service from Fairview, this is 2nd time we have used the company.
The fitter (sorry cannot remember his name) was very polite, maticulous and a very clean, tidy worker. Really pleased with the style of window I chose.

March 30, 2026
Unprompted review
Fairview Windows Ltd logo

Reply from Fairview Windows Ltd

Thank you for your wonderful review and for choosing Fairview once again!

We’re delighted to hear that you experienced excellent service for the second time. It’s fantastic to know that you were pleased with your new window and that our fitter made such a positive impression with his polite, meticulous, and tidy workmanship. Our team takes great pride in delivering installations to the highest standard.

Your continued trust and recommendation mean a great deal to us. If you ever need our assistance again, we’ll be more than happy to help.

Kind regards,
Team Fairview

Rated 5 out of 5 stars

Brilliant company

I would not hesitate to recommend this company. Right through from first contact to completion they were efficient, responsive and fairly priced. We had most windows and front entrance replaced and the workmen were really hard working and tidy. They even did some remedial brickwork which wasn't originally quoted for. An overall excellent experience.

March 23, 2026
Unprompted review
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Reply from Fairview Windows Ltd

Thank you so much for your kind words — it really does mean a lot to us.

We’re delighted to hear that you had such a positive experience from first contact right through to completion. Our team always aims to be efficient, responsive and deliver great value, so it’s great to know that came across.

A big well done to the installation team as well — we take real pride in working hard, keeping everything tidy, and going the extra mile where we can, so we’re pleased the additional brickwork was appreciated.

Thank you again for choosing Fairview Windows and for your recommendation — it genuinely means everything to us.

If you ever need anything in the future, we’re always here to help.

— The Fairview Windows Team

Rated 5 out of 5 stars

I’ve had a new window and 2 doors…

I’ve had a new window and 2 doors fitted.
I’m so pleased. The fitting is so neat and tidy.
Would recommend this company. Very professional

March 2, 2026
Unprompted review
Fairview Windows Ltd logo

Reply from Fairview Windows Ltd

Thank you for your lovely feedback!

We’re so pleased to hear how happy you are with your new window and doors — and that the finish met your expectations. A neat and tidy installation is something we take a lot of pride in, so it’s great to hear that stood out.

Your recommendation really does mean a lot to us, and we’re glad the whole experience felt professional from start to finish.

If you ever need anything in the future, we’re always here to help.

— The Fairview Windows Team

Rated 5 out of 5 stars

Excellent company

Excellent company, really good installer, friendly and efficient, cleaned away all the mess and rubbish! Our new windows are brilliant. Highly recommend this company

February 9, 2026
Unprompted review
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Reply from Fairview Windows Ltd

Thank you for such a great review!

We’re really pleased to hear how happy you are with your new windows — and that the installation team made such a positive impression. Friendly, efficient service and leaving everything clean and tidy is exactly what we aim for on every job.

Your recommendation means a lot to us, so thank you again for choosing Fairview Windows.

If you ever need anything in the future, we’re always here to help.

— The Fairview Windows Team

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Rated 5 out of 5 stars

The best by far.

Had all our windows & doors fitted by Fairview and they are far the best. Had a few minor issues, but they have been out straight away to rectify them. After care is excellent. Would definitely recommend them to anyone.

March 26, 2026
Unprompted review
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Reply from Fairview Windows Ltd

Thank you for such a fantastic review — “the best by far” is great to hear!

We’re really pleased you’re happy with your windows and doors, and just as importantly, with the aftercare. As we always say, things can occasionally need attention, but it’s how quickly and professionally they’re put right that really matters.

It’s great to hear the team got everything sorted for you straight away — that’s exactly the level of service we aim to deliver.

Thank you again for your recommendation and for choosing Fairview Windows.

— The Fairview Windows Team

Rated 1 out of 5 stars

If I could give zero I would

If I could give zero I would. We made an appointment for a new window unit and guttering on our conservatory (not fitted by you). The engineer measured up and went back. The next day we were called and told it would not be done, none of it.
We have had all the house windows renewed by Fairview. Very disappointed.

March 16, 2026
Unprompted review
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Reply from Fairview Windows Ltd

I’m really sorry to read this, and I completely understand why you feel disappointed.

Following our visit, the reason we advised against carrying out the work is because of the condition of the existing conservatory windows. The gaskets have perished over time, and the glazing beads have become brittle. Unfortunately, this means there is a high risk of damage when trying to remove or replace units, and due to the age of the system, sourcing matching beads is extremely difficult.

In terms of the guttering, while it could be replaced, we felt it was important to be honest with you — the cost could be in the region of £2,000 for what would only be a short-term fix on an ageing structure.

We could have gone ahead and replaced the glass unit; however, we wouldn’t be able to guarantee that the existing beads wouldn’t break during the process. There is also a strong possibility that other units and gaskets may begin to fail in the near future. Because of this, we genuinely believe your money would be far better invested towards new frames rather than spending on repairs that may not last.

At Fairview, we pride ourselves on giving honest advice, even when that means recommending not to proceed with work. We would never want a customer to spend money on something we don’t feel is the right long-term solution.

We truly value the fact you’ve trusted us with your home previously, and we’re always here to help if you’d like to explore more suitable options moving forward.

Kind regards,
The Fairview Windows Team

Rated 5 out of 5 stars

Smooth transaction from initial enquiry…

Smooth transaction from initial enquiry to installation.

March 12, 2026
Unprompted review
Fairview Windows Ltd logo

Reply from Fairview Windows Ltd

Thank you for your great feedback — we really appreciate it.

We’re delighted to hear everything ran smoothly from your initial enquiry right through to installation. That’s exactly the experience we aim to deliver for all our customers.

Thanks again for choosing Fairview, and we hope you enjoy your new installation for many years to come.

Team Fairview Windows

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