Faithcorner Reviews 

993
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Evaluating 649 reviews, most reviewers had an average experience overall. Many customers were pleased with receiving their orders, often noting timely delivery. Several products were described as beautiful, well-made, and of good quality, with some appreciating the craftsmanship and vibrant colors. Reviewers often found items to be as depicted online, leading to satisfaction for some. However, some people were dissatisfied with product quality and accuracy. Many expressed disappointment that items received did not match online images, often being smaller, thinner, or of lower perceived quality. Specific issues included poor or unreadable engraving and products that felt cheap or flimsy. Additionally, some customers experienced long delivery times or received incomplete orders, and many felt the price was too high for the actual product.

What people talk about most

Product

Users describe ambiguous interactions with product, with many expressing disappointment that items received... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers expressing satisfaction, noting... See more

Order

Reviewers highlight ambiguous aspects of order, with some customers expressing satisfaction and stating they... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many reporting significant... See more

Price

Clients share negative opinions on price, with many reviewers expressing disappointment over receiving... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Kind of disappointed with the looks of the coin. It was certainly not shiny with stones around the edge. It was a printed version of what was advertised. The sentiment was worth its weight but I wou... See more

Company replied

Rated 3 out of 5 stars

The advertised coin is beautiful online which is what prompted me to make the purchase as an anniversary present. The actual product is so much smaller and lacks the same level of detail and allure. T... See more

Company replied

Rated 3 out of 5 stars

My pocket hug coin arrived today taking longer than I expected 5 days after I received the gift box. I thought the box would be made to fit the coin but is much bigger so I could have used any box so... See more

Company replied

Rated 3 out of 5 stars

The plaque was totally different from what was pictured on your website. The photo represented a thick sturdy piece but when received it was on a very thin piece of wood. The artwork was very good bu... See more

Company replied


Company details

  1. #4 of 4 best companies in Woodworker

Written by the company

FaithCorner is a family-owned company dedicated to spreading faith and inspiration through meaningful and beautiful religious products. Our mission is to help people connect with their spirituality and bring comfort and joy to their daily lives. We offer high-quality religious products that are made with care and attention to detail, so our customers can always feel close to their faith.


Contact info

3.1

Average

TrustScore 3 out of 5

993 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(993)

647 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Would not recommend ordered at the end…

Would not recommend ordered at the end of march item not received. Contacted faith corner who told me it was in transit which the teacking showed it had sat in England for over 2 weeks so left it another week contacted again and they sent me tracking for an item that was delivered in West Virginia when I live in Scotland 🙄. The original tracking still shows that the item is in braintree England. Now not answering any emails have raised dispute with my bank.

May 4, 2026
Unprompted review
Faithcorner logo

Reply from Faithcorner

Hi Natalie,

Thank you for sharing your feedback. We’re very sorry to hear about your experience and understand your concerns regarding the tracking issues, incorrect shipment information, and lack of response.

We sincerely apologize for the frustration and inconvenience this has caused.

We would appreciate the opportunity to review your case thoroughly. Please rest assured that we have received your ticket and our team is currently reviewing it. We will follow up with you as soon as possible with an update once the investigation is complete.

We truly appreciate your patience and apologize again for your experience.

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Rated 1 out of 5 stars

Why would I write a review when I…

Why would I write a review when I haven't received my order, I wanted for the 24th of April and I still isn't here. I won't order from you again.

May 3, 2026
Unprompted review
Faithcorner logo

Reply from Faithcorner

Hi Becky,

Thank you for your message, we completely understand your frustration.

We’re very sorry to hear that your order has not arrived yet, especially since you needed it by a specific date. We understand how disappointing this must be and sincerely apologize for the delay.

We would appreciate the opportunity to check the status of your order and assist you further. Please submit a support ticket using the link below (or reply to your existing one) so our team can investigate and provide you with an update:

Submit a Support Ticket: https://portal.upmerce.co/fc/submit

Once we receive your ticket, our support team will follow up with you as soon as possible.

Thank you for your patience, and we apologize again for your experience.

Rated 4 out of 5 stars

Did not arrive on time.

I love this cylinder and I know the couple I bought it for will love it too but it came later than it was supposed to. It took almost a month to get it. I was lucky that they postponed their party for a month because this didn’t come until almost a week after their original date. I wish shipping was quicker and I was given an arrival date but it was very late and I felt I ordered it in plenty of time to get it on time.

April 3, 2026
Rated 2 out of 5 stars

Looks more like pressed paper than wood…

Looks more like pressed paper than wood carving. Cheap appearance. Slow delivery.

May 2, 2026
Unprompted review
Faithcorner logo

Reply from Faithcorner

Hi Harvey,

Thank you for sharing your feedback. We’re very sorry to hear that the product did not meet your expectations in terms of appearance and that the delivery took longer than expected.

We understand how disappointing this must be, especially when the item looks different from what was anticipated.

We sincerely apologize for the inconvenience caused.

We would appreciate the opportunity to review your order and assist you further. Please submit a support ticket using the link below and, if possible, include photos of the item so our team can take a closer look:

Submit a Support Ticket: https://portal.upmerce.co/fc/submit

Once we receive your ticket, our support team will follow up with you as soon as possible.

We truly appreciate your feedback and apologize again for your experience.

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Rated 1 out of 5 stars

Product was not what I expected to…

Product was not what I expected to receive. Customer service was terrible. Don't buy from them its terrible. They offered a discount on my next order was how they satisfy the customer instead of standing u on their products satisfaction. They wanted me to fill out another form and send pictures which I had already done before I made my review.

April 9, 2026
Unprompted review
Faithcorner logo

Reply from Faithcorner

Hi there,

Thank you for sharing your feedback. We’re very sorry to hear that the product did not meet your expectations and that your experience with customer service was disappointing.

We understand how frustrating this must be, and we sincerely apologize for the inconvenience caused.

We would appreciate the opportunity to review your order and assist you further. Please submit a support ticket using the link below and, if possible, include photos of the item so our team can take a closer look and work toward a suitable resolution:

Submit a Support Ticket: https://portal.upmerce.co/fc/submit

Once we receive your ticket, our support team will follow up with you as soon as possible.

We truly appreciate your feedback and apologize again for your experience.

Rated 1 out of 5 stars

Warning Stay Away

Warning, research before you buy from this disaster!
Purchased a $25 flameless candle. Once received, looked nothing like picture on their website. Cheap plastic with a broken tab on the battery door. Did not ask for return but simply a 2cent battery door. The emails and pictures sent of my defective candle to them were exhausting. THE ABSOLUTE WORST INTERNET PURCHASE I'VE EVER HAD!
ALL never ending / stall tactic email replies from this company begin with the canned - "We are sorry" and "we realize the frustration"! No Customer Service Rep with toll free number to help just endless do nothing email replies. The link you sent after I composed initial review does not work!
At this point going to take the $25.00 loss and hope prospective shoppers think twice before they buy from you!

March 16, 2026
Unprompted review
Faithcorner logo

Reply from Faithcorner

Hi Kevin,

Thank you for sharing your feedback. We’re very sorry to hear that the item you received did not match the website images and arrived with a defect.

We understand how frustrating this must have been, especially after already going through multiple emails and providing photos. We sincerely apologize for the inconvenience caused.

We would appreciate the opportunity to review your case again and see how we can assist you further. Please submit a support ticket using the link below and include your previous correspondence and photos so our team can properly investigate and help resolve this for you:

Submit a Support Ticket: https://portal.upmerce.co/fc/submit

Once we receive your ticket, our support team will follow up with you as soon as possible.

We truly appreciate your feedback and apologize again for your experience.

Rated 3 out of 5 stars

Product is attractive. It came with a flaw in craftsmanship. An edge of the door mat looks like it double stamped. I also wish you offered a heavier product so it would wear longer.

Product was defective on the edge. Looks like it double printed .
Edit: the company was quick to reach out and replaced the rug quickly. The new rug is perfect and customer service was great!

April 14, 2026
Unprompted review
Faithcorner logo

Reply from Faithcorner

Hi Dwight,

Thank you for sharing your feedback. We’re very sorry to hear that your doormat arrived with a flaw in the printing and did not meet your expectations in terms of craftsmanship.

We understand how disappointing this must be, especially when the product is intended to be both decorative and durable, and we sincerely apologize for the inconvenience caused.

We would appreciate the opportunity to review your order and assist you further. Please submit a support ticket using the link below and include photos of the defect so our team can take a closer look:

Submit a Support Ticket: https://portal.upmerce.co/fc/submit

Once we receive your ticket, our support team will follow up with you as soon as possible.

We truly appreciate your feedback and apologize again for your experience.

Rated 3 out of 5 stars

I ordered this for my husband because I…

I ordered this for my husband because I loved the words.

I received the item today & I am very disappointed with the size. It is slightly bigger than a quarter and very difficult to read the saying. You need a magnifying glass to read it.

I ordered this because I loved the saying but I don’t think it was worth the $35 I paid.

Thank you.

April 29, 2026
Unprompted review
Faithcorner logo

Reply from Faithcorner

Hi Natalie,

Thank you for sharing your feedback. We’re very sorry to hear that the item did not meet your expectations, especially regarding the size and readability of the text.

We understand how disappointing this must be, particularly since you chose the item because of the meaningful message.

We sincerely apologize for the inconvenience caused.

We would appreciate the opportunity to review your order and assist you further. Please submit a support ticket using the link below and, if possible, include a photo of the item so our team can take a closer look:

Submit a Support Ticket: https://portal.upmerce.co/fc/submit

Once we receive your ticket, our support team will follow up with you as soon as possible.

We truly appreciate your feedback and apologize again for your experience.

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Rated 1 out of 5 stars

This is nothing at all like picture POOR QUALITY

This is nothing at all like picture or advertised and definitely not worth the money. Very poor quality!

April 27, 2026
Unprompted review
Faithcorner logo

Reply from Faithcorner

Hi Gene,

Thank you for sharing your feedback. We’re very sorry to hear that the item did not match what was shown in the advertisement and did not meet your expectations in terms of quality.

We understand how disappointing this must be, especially considering the price.

We sincerely apologize for the inconvenience caused.

We would appreciate the opportunity to review your order and assist you further. Please submit a support ticket using the link below and, if possible, include photos of the item so our team can take a closer look and work toward a suitable solution:

Submit a Support Ticket: https://portal.upmerce.co/fc/submit

Once we receive your ticket, our support team will follow up with you as soon as possible.

We truly appreciate your feedback and apologize again for your experience.

Rated 4 out of 5 stars

No mistakes, good quality, beautifully done.

The product appeared just as hoped without any mistakes and beautifully done. It was, however, a little lighter than expected; a doormat should have some weight to it to remain in place. The area of concern for this company is where they source their products; China. Delivery was anyone's guess for timing and it took longer than expected.

April 27, 2026
Unprompted review
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Rated 5 out of 5 stars

Personalized Doormat

Absolutely love the personalized doormat! Good quality and perfect for our country's upcoming 250th celebration of freedom! Bible verse is one of our favorites! Thank you, Faithcorner!

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent friendly regular updates on delivery ect. Coun is beautiful, words are a little small to read but still glad I got it for my partner. Definitely recommend this 'forever coin' they can keep in their pockets secure of ur live for them...

April 23, 2026
Unprompted review
Rated 1 out of 5 stars

This is nothing at all like you showed…

This is nothing at all like you showed the prodcut and definitely not worth the money I paid for it. I will NEVEr order from you again.

April 25, 2026
Unprompted review
Faithcorner logo

Reply from Faithcorner

Hi Diane,

Thank you for sharing your feedback. We’re very sorry to hear that the product did not match what was shown and did not meet your expectations in terms of value.

We understand how disappointing this must be, and we sincerely apologize for the inconvenience caused.

We would appreciate the opportunity to review your order and assist you further. Please submit a support ticket using the link below and, if possible, include photos of the item so our team can take a closer look and work toward a suitable resolution:

Submit a Support Ticket: https://portal.upmerce.co/fc/submit

Once we receive your ticket, our support team will follow up with you as soon as possible.

We truly appreciate your feedback and apologize again for your experience.

Rated 1 out of 5 stars

I will never buy anything again because…

I will never buy anything again because it is not made in the US. Shame on you for acting like an American company you. I will send my items back for a refund if they get here.

April 22, 2026
Unprompted review
Faithcorner logo

Reply from Faithcorner

Hi Bill,

Thank you for sharing your feedback. We’re very sorry to hear about your experience and understand your concerns.

We sincerely apologize for any confusion regarding the product and shipping details.

If you would like to request a return or refund once your item arrives, please submit a support ticket using the link below so our team can review your case and assist you accordingly:

Submit a Support Ticket: https://portal.upmerce.co/fc/submit

Once we receive your ticket, our support team will follow up with you as soon as possible.

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Rated 1 out of 5 stars

I think the advertising picture was deceiving

I think the advertising picture was very deceiving. It looked like it was an engraved wooden product but turned out it was just a printed laminate on a piece of material (not wood).

April 21, 2026
Unprompted review
Faithcorner logo

Reply from Faithcorner

Hi Dan,

Thank you for sharing your feedback. We’re very sorry to hear that the product did not meet your expectations and appeared different from what was shown in the advertisement.

We understand how disappointing this must be and sincerely apologize for the inconvenience caused.

We would appreciate the opportunity to review your order and assist you further. Please submit a support ticket using the link below and, if possible, include photos of the item so our team can take a closer look:

Submit a Support Ticket: https://portal.upmerce.co/fc/submit

Once we receive your ticket, our support team will get back to you as soon as possible.

We truly appreciate your feedback and apologize again for your experiences.

Rated 2 out of 5 stars

DELIVERY TIME AND NON-INFORMATIONAL…

DELIVERY TIME AND NON-INFORMATIONAL INFOMATION. OTHER THAN THAT," NOT TOO BAD AT ALL"

April 17, 2026
Unprompted review
Faithcorner logo

Reply from Faithcorner

Hi Brian Mitchell,

Thank you for sharing your feedback with us.

We are glad to hear that overall the product was "not too bad at all," but we sincerely apologize for the delay in delivery and the lack of clear information regarding your shipment. We understand how frustrating it is to wait without proper updates, and this is certainly not the level of service we strive to provide.

Our team is currently reviewing your order and our communication process to identify where we fell short. We are committed to improving our delivery speed and ensuring our customers are better informed in the future.

We truly value your business and would love the opportunity to make this right. A member of our support team will reach out to you shortly with a formal update.

Thank you for your patience and for helping us improve.

Rated 1 out of 5 stars

They took forever to deliver it because…

They took forever to deliver it because its made in China. Also wrong name on door mat. When I asked to return they insisted I spelled my name wrong. My last name on mu email plus my billing is Dunn they sent Dumn. They wouldn't make it right. Poor quality bad customer service . Oversees company . Do not buy.

April 22, 2026
Unprompted review
Faithcorner logo

Reply from Faithcorner

Hi there,

Thank you for sharing your feedback. We’re very sorry to hear about your experience, especially regarding the incorrect name on your order and the difficulty you faced when requesting support.

We understand how frustrating this must be, and we sincerely apologize for the inconvenience caused.

We would appreciate the opportunity to review your case and assist you further. Please submit a support ticket using the link below and include your order details along with a photo of the item you received so our team can investigate this properly:

Submit a Support Ticket: https://portal.upmerce.co/fc/submit

Once we receive your ticket, our support team will follow up with you as soon as possible.

We truly appreciate your feedback and apologize again for your experience.

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