falbergolf.com Reviews 59

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Ordered a custom Mizuno JPX ONE driver and the whole process was smooth and professional. Shaft options, swing weight and setup were all configured exactly as requested. Customer support was very re... See more

Rated 1 out of 5 stars

Had to stop my card,as this seems shady. They said order off a laptop, as phones are not reliable. No order number,when i went to merchants page,after approving payment with my bank. Just error... See more

Company replied

Rated 5 out of 5 stars

My experience with Mizuno started with the fitting of the irons with Mr. Falber where I was very satisfied with his approach. Following that I purchased irons JPX 923 HM PRO that are great and I love... See more

Company replied

Rated 4 out of 5 stars

I ordered a set of irons two weeks ago, received a receipt of payment but no shipping or delivery information. Reached out to company via email and phone, no responses. Most of the positive reviews... See more

Company replied

Company details

  1. Golf shop

Written by the company

falbergolf.com is your trusted source for authentic Mizuno Golf products. As an authorized Mizuno Golf reseller, we specialize in premium golf clubs, bags, balls, and accessories. We proudly offer Europe-wide delivery and secure online payment options for your convenience. Our custom-fit golf clubs are expertly crafted at the Mizuno Golf Factory in Scotland, ensuring precision and unmatched quality. Whether you're a seasoned golfer or just starting, we're here to help you elevate your game with Mizuno's world-class equipment.


Contact info

3.7

Average

TrustScore 3.5 out of 5

59 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Ordered an item months ago

Ordered an item months ago. Payment taken. Never arrived. Sent multiple emails with absolutely no response. I am now in the process of attempting to recover the payment through my bank. DO NOT BUY ANYTHING FROM THIS PLACE

June 15, 2021
Unprompted review
falbergolf.com logo

Reply from falbergolf.com

This was delivered to address:

ADAM HAWKINS
All Marine Solutions
6 sorrento street
HOPE ISLAND Queensland 4212
Australia
Email: adamh@allmarinesolutions.com.au
Phone: +61400710531

Meantime, it was also refunded so we are awaiting payment for your order ADAM.

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Rated 4 out of 5 stars

I ordered a set of irons two weeks ago

I ordered a set of irons two weeks ago, received a receipt of payment but no shipping or delivery information. Reached out to company via email and phone, no responses. Most of the positive reviews on this site are written on the same day and look the same. I'm guessing this is fraudulent service and would recommend not placing any orders with them.

UPDATE: The company had issues getting the order in from the manufacturer and were very prompt in their communications.

October 16, 2020
Unprompted review
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Reply from falbergolf.com

Thank you James, we are sorry about delay, we are working on delivery improvements

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Rated 1 out of 5 stars

Not serious company

Not serious company, iron JPX 919 forged ordered a month ago, never received, no specific explanation ...nothing.

July 17, 2020
Unprompted review
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Reply from falbergolf.com

Dear Damiano, your 5 iron has been already shipped, unfortunately due to COVID19 problems in Italy is delivery delayed, I will send you tracking code again by email, please try to contact Poste Italiane for more information about it

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Rated 1 out of 5 stars

Order n 123012

Thanks for tracking code. I got it this Time.

July 12, 2020
Unprompted review
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Reply from falbergolf.com

Tracking code was emailed again, please check you email address. Dear Customer, tracking code was sent by email, delivery via LaPoste/Colissimo. Mizuno European custom assembly line in Cumbernauld, Scotland is currently dispatching sets around 20 working days from order – under new COVID safety guidelines. Thank you to all of our colleagues working on the line. Thank you to our future owners for your patience.

Rated 5 out of 5 stars

great

great, can only recommend, new T20 RAW wedges arrived. lots of backspin

March 16, 2020
Unprompted review
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Rated 1 out of 5 stars

Red flag for this company

Red flag for this company! Completely unserious, don't answer phones email or complaints.

Stay away from them and support serious businesses instead:

Lars

March 16, 2020
Unprompted review
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Reply from falbergolf.com

Dear Lars, thank you for your order, your custom hybrid is has been already shipped, sorry for the delay, but some logistics (solved) problems due to COVID19. Enjoy your new club, hope golf courses are opened in Sweden ❤️, here all closed. Miroslav

Rated 5 out of 5 stars

My new toys

Thank you, these Mizuno Golf clubs are great 😍

September 6, 2019
Unprompted review
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Reply from falbergolf.com

Thank you, enjoy your new Mizuno gear 💙

Rated 5 out of 5 stars

Best shop where to order Mizuno Golf…

Best shop where to order Mizuno Golf custom fit clubs, great prices and free balls, always have a gift for me

August 29, 2019
Unprompted review
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Reply from falbergolf.com

Thank you, enjoy your new Mizuno gear 💙

Rated 5 out of 5 stars

my new JPX-919 are great clubs

my new JPX-919 are great clubs, also they help me with order and quick delivery to Germany

August 29, 2019
Unprompted review
falbergolf.com logo

Reply from falbergolf.com

Thank you, enjoy your new Mizuno gear 💙

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Rated 5 out of 5 stars

great clubs

works fine for me, clubs delivered in time

August 29, 2019
Unprompted review
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Reply from falbergolf.com

Thank you, enjoy your new Mizuno gear 💙

Rated 5 out of 5 stars

Great customer service

Great help with custom fit clubs, my fitted MP25 delivered in 10 days.

July 23, 2016
Unprompted review
falbergolf.com logo

Reply from falbergolf.com

Thank you, enjoy your new Mizuno gear 💙

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