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Falconclaw Reviews 

294
•
TrustScore 5 out of 5

4.8

Optical Wholesaler
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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often noting their robustness and solid build. Many people highlight the fast and efficient delivery service, with items arriving quickly and well-packaged. Reviewers also commend the company's exceptional service, including responsive communication and helpful video content. Consumers are very happy with their overall purchase experience, describing the company as customer-friendly professionals who share their knowledge. Many find the products to be top-notch and work exactly as advertised, contributing to a very positive sentiment.

What people talk about most

Product

Customers had positive experiences with product, with many reviewers expressing satisfaction with the quality... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting fast shipping... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the excellent and amazing... See more

Service

Clients share positive opinions on service, with many reviewers describing it as "top-notch" and "fantastic"... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast delivery! PTT looks and feels great, will see more after extended use. Easy to connect to phone and radio. Belt clip fixing - two extra screw holes in frame for rotating it 90 deg coul... See more

Rated 5 out of 5 stars

These guys are ahead of the game! They take their real life experience in wilderness/survival, recce, medical, & military service & translate that into top of the line products with great price point... See more

Rated 5 out of 5 stars

Recently bought an item from falconclaw but was non compatible. I contacted them and in few days I shipped back and got a refund. Best guys out there! Absolutely fantastic service. Thank you, to the n... See more

Rated 5 out of 5 stars

awesome team, they guide you through your order if you have any questions. delivery is fast, products are great. overall great experience - 2nd time i've ordered there, won't be the last time either... See more

Company details

  1. Optical Wholesaler

Written by the company

Our goal is to share our knowledge and experience to bring your experience with nightvision and thermal equipment to a new level.

Contact info

4.8

Excellent

TrustScore 5 out of 5

294 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(294)

54 reviews in the last 12 months

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Rated 5 out of 5 stars

Misunderstanding resolved.

I had a misunderstanding in the information in the article on the website, it was exposed and they were available to help and we resolved the situation.

September 28, 2023
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Reply from Falconclaw

We are very happy to get that solved. See you again!

Rated 5 out of 5 stars

Good selection and fast shipping

Fast shipping and great selection of gear that is sadly very scarce almost everywhere. Also customer service was fast to respond for enquiries.

September 29, 2023
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Reply from Falconclaw

Thank you! If you need other products in Europe but can't find them, let us know. We can use our extensive network to add those products to our selection.

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Rated 5 out of 5 stars

Amazing experience fast delivery and…

Amazing experience fast delivery and helpful staff who are all very friendly and knowledgeable, couldn’t recommend more, amazing experience

September 28, 2023
Unprompted review
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Reply from Falconclaw

Thank you for your feedback!

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