Reply from Falcon Funded

Sep 4, 2025

Dear Linda,

We’re sorry to hear that you feel this way. At Falcon Funded, our rules are clearly published in advance and apply equally to all traders. These guidelines are not meant to make payouts “impossible,” but to ensure consistency, risk management, and fairness across the program.

In fact, we process payouts daily to traders worldwide who follow the rules, many of them substantial. Our structure is designed to give serious traders a fair opportunity to grow, with some of the most generous drawdown limits in the industry (4% daily and 11% total).

If you’d like, we’d be happy to review your account in detail and explain the specific reasons behind any denied payout. Please feel free to contact our support team directly.

Kind regards,
Mitch Lemming
Head of Support
Falcon Funded

Reply from Falcon Funded

Sep 4, 2025

Dear Lucas,

We’re sorry to hear about your frustration, but we must respectfully correct several points for accuracy.

First, we do not automatically deny funded accounts at the 100K level or any other size. Many traders have successfully passed 100K challenges and gone on to receive funding and payouts. Account reviews are based solely on compliance with the published trading rules, not account size.

Second, no trader is ever disqualified without explanation. If your funding was denied, it would have been due to a rule breach identified during the manual verification stage—such as missing stop losses, prohibited trading behavior, or violations of the news trading policy. These are communicated via email along with supporting details. If you believe you didn’t receive that communication, we encourage you to check your spam folder or contact support again with your ticket number so we can resend it.

Finally, we want to be clear: Falcon Funded is not fraudulent, and suggesting otherwise is inaccurate. We have funded and paid out thousands of traders who follow the rules, and many of our 5-star reviews come from genuine clients who are satisfied with their experience.

We welcome you to reach out again with your account ID so we can re-review your case and ensure you have a clear understanding of the decision.

Kind regards,
Mitch Lemming
Head of Support
Falcon Funded

Reply from Falcon Funded

Sep 4, 2025

Dear Andrea,

Thank you for your feedback. We understand your frustration, and we’d like to clarify the points you’ve raised so that readers have the full context.

1. News Trading Policy

Our policy requires traders to avoid opening or closing trades within 10 minutes of high-impact news events unless they have the News Trading Add-On. To ensure consistency, we follow the Forex Factory calendar as our reference point, which is publicly available and has been our standard across all accounts. While other calendars may show different impact ratings, we must rely on one consistent source, and this is communicated in our Trading Rules.

2. Stop Loss Requirement

All trades must have a stop loss in place at the time of entry, without exceptions. While we understand your SL may have been applied shortly after or removed by the platform during an order type change, our rules require that every position remains protected. This is a strict part of our risk management framework and is clearly stated in advance. Unlike some firms that issue warnings, our policy is to enforce the rules consistently across all traders to maintain fairness.

3. Payouts

It’s not correct to say payouts are “blocked.” We process payouts daily to traders worldwide who comply with the rules, including significant withdrawals. Denials only occur when violations are found during the manual verification process.

We appreciate your positive note about our support team and regret that this experience has left you feeling disappointed. If you’d like us to review your case again in detail, please reach out with your account ID, and we’ll gladly revisit the evaluation.

Kind regards,
Mitch Lemming
Head of Support
Falcon Funded

Reply from Falcon Funded

Sep 4, 2025

Dear Kamohelo,

Thank you for sharing your experience. We understand the effort it takes to pass all phases of a challenge and how frustrating it can feel to be denied at the verification stage.

To clarify: during the manual review of your 25K account, your trading was flagged for gambling behavior due to position sizing and execution. Specifically:

Opening 10-lot positions on indices and an accidental 10-lot position on XAUUSD, even if brief, significantly exceeded the exposure guidelines for your account size.

While you note that your average loss per trade was relatively small, risk management is evaluated not only by realized outcomes but also by the potential exposure created at entry. Large lot sizes, even if closed quickly, create unacceptable risk and fall under prohibited behavior.

Our rules are clear that traders must:

Use consistent risk management aligned with account size.

Avoid oversized or impulsive trades, even if accidental.

Accept that all trades are the trader’s responsibility once placed.

We also want to clarify our complaint and escalation process: all appeals are reviewed internally by senior staff, but outcomes are only overturned if there is clear evidence of an error. In this case, the decision was upheld because the rules were correctly applied.

We do not deny payouts arbitrarily. Falcon Funded has successfully paid thousands of traders who respect the guidelines, and we are proud to offer some of the most generous drawdown limits in the industry (4% daily / 11% total).

While we appreciate your explanation and perspective, we must apply rules consistently to all traders in order to maintain fairness.

Kind regards,
Mitch Lemming
Head of Support
Falcon Funded

Reply from Falcon Funded

Sep 4, 2025

Dear Kyle,

We understand your frustration, but calling Falcon Funded a “scam” is not accurate. We are a legitimate proprietary trading firm and have funded and paid out thousands of traders worldwide who follow the clearly published rules of our program.

If your account was denied or closed, there would have been a specific rule violation identified during the verification process. We would be happy to review your case again—please contact our support team with your account ID so we can provide full transparency.

Our mission is to support disciplined traders with some of the most generous drawdown limits in the industry (4% daily / 11% total), and we remain committed to fairness and transparency.

Kind regards,
Mitch Lemming
Head of Support
Falcon Funded