Do not hesitate if you’re considering a purchase from Fallers. Customer service is exemplary, I made a huge mistake with my order; they were so gracious, it was sorted out and all is well. I was looki... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was my second time purchasing from Fallers Jewellery, online. Both my watches came in good condidition. I love that they even send a beautiful paperbag i would have gotten if i purchased in per... See more
Company replied
This company goes far above and beyond other to lead the way in customer service and what shopping local is Al about I forgot to o add a item to my delivery next day email to get it added on but... See more
I ordered the opal sterling silver claddagh to celebrate my Irish grandma and I'm in love with it. It fits perfectly and the order process was smooth, it came even faster than I anticipated. The ring... See more
Company details
Written by the company
Fallers Jewellers Since 1879. Family owned jewellery store in Galway, Ireland. Fallers are makers of the Claddagh ring. We deliver wide range of jewellery both precious and semi precious worldwide.
Contact info
Williamsgate St, H91V3WC, Galway, Ireland
- 091561226
- info@fallers.com
- fallers.ie
4.9
Excellent
688 reviews
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This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Excellent service
Excellent service, great price and the item was so beautifully gift wrapped
May 5, 2026
Reply from Fallers Jewellers
Thank you for your kind review Ave. We're delighted to hear you were happy with our service, pricing, and gift wrapping. We appreciate your support and hope to welcome you back again soon.
Reply from Fallers Jewellers
Thank you for your feedback Orlaith. We're delighted that you found our products to be great value and were pleased with both the quality and prompt delivery. We look forward to serving you again in the future.
I purchased Watch purchased as a gift a beautiful watch online as…
I purchased a beautiful watch online as a present. The online order was simple and the gift arrived in just 3 days and was beautifully presented.
April 29, 2026
Reply from Fallers Jewellers
Thank you for your lovely review Aisling. We're delighted to hear that the watch made a wonderful gift and that you found the online ordering process simple and convenient. It's great to know your order arrived quickly and was beautifully presented. We appreciate your support and hope to assist you again in the future.
Reply from Fallers Jewellers
Thank you for your review Colin. We're delighted to hear you were happy with our service. We appreciate your support and look forward to welcoming you back again.
Reply from Fallers Jewellers
Thank you for your kind review. We're glad we could get your last-minute order to you quickly, and we appreciate your support.
Bought as a gift for my mom
Bought as a gift for my mom. It shipped fast, arrived quickly and well packaged- even came with a little gift bag to put the jewelry box in. My mom loves it- the necklace is more beautiful in person
May 1, 2026
Reply from Fallers Jewellers
Thank you for your lovely review Kelly. We're delighted to hear the gift arrived quickly and was well packaged, and that the little gift bag was a nice touch. It’s wonderful to know your mom loves the necklace and that it exceeded expectations in person. We truly appreciate your support.
I was delighted to find the earrings I…
I was delighted to find the earrings I was looking for, they were no longer on the Newbridge website.
They arrived very prompt and packaged very well. Thank you.
April 23, 2026
Reply from Fallers Jewellers
Thank you for your kind review Linda. We're so pleased you were able to find the earrings you were looking for and that they arrived quickly and well packaged. We really appreciate your support and hope you enjoy wearing them.
Excellent Service
Excellent Service. Ordered online when it came I rang to do an engraving and the girl was lovely. Ready in 1 hour. Perfect for my little girls communion.
April 28, 2026
Reply from Fallers Jewellers
Thank you for your lovely review Therese. We're delighted to hear you were happy with our service and that the engraving was completed so quickly for such a special occasion. We hope your little girl had a wonderful communion and we appreciate your support.
Reply from Fallers Jewellers
Thank you for your review. We're glad to hear everything met your expectations and we appreciate your support.
Reply from Fallers Jewellers
Thank you for your kind review Mary. We're delighted to hear you were happy with the gift and the quick delivery of your order. We appreciate your support.
My order came very quickly after i…
My order came very quickly after i placed it. Very happy with my purchase.
April 11, 2026
Reply from Fallers Jewellers
Thank you for your review. We're glad to hear your order arrived quickly and that you're happy with your purchase. We appreciate your support.
Beautiful gift wrapping
I was so impressed by the beautiful gift wrapping of my order. Both pieces were wrapped in lovely Fallers gift paper and I was also given small gift bags too. Such a nice touch!
April 4, 2026
Reply from Fallers Jewellers
Thank you for your lovely review Sinead. We're delighted to hear you were impressed with the gift wrapping and the extra touch of the gift bags. We really appreciate your support and hope you enjoy your purchas
Unbelievable service
Unbelievable service I ordered it at lunch time and ut was delivered the very next morning. It was presented beautifully. Excellent service
March 25, 2026
Reply from Fallers Jewellers
Thank you for taking the time to write this lovely review Shirley! We’re delighted you loved the quick delivery and presentation—really appreciate your support.
Gift found and received in perfect time
Found what i was looking for, perfectly in time for the gift I wished to make.
March 22, 2026
Reply from Fallers Jewellers
Thank you so much for taking the time to write this kind review Antonello. We're delighted you were able to find what you were looking for!
Excellent service
Excellent service. I ordered a ring it came on time and the way it was packaged was
Exceptional. I will purchase from this jewellers again.
March 9, 2026
Reply from Fallers Jewellers
Thanks so much Theresa! We’re delighted you loved the ring, the packaging and that it arrived on time. We look forward to serving you again!
The ring is beautiful and came in a…
The ring is beautiful and came in a timely manner. Ordering was very easy
March 2, 2026
Reply from Fallers Jewellers
Thank you so much Gail! We’re so pleased you love the ring and that everything—from ordering to delivery—was smooth and on time.
Reply from Fallers Jewellers
Thank you so much Owen! We’re delighted you appreciated the prompt delivery and updates.
The service was very quick and…
The service was very quick and efficient.
Unfortunately after only a few wears one of the chain locks broke off the chain.
March 4, 2026
Excellent service ..
Excellent service ... earrings arrived fast and tracked ...and are lovely x
February 18, 2026
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