Expert team with good communication I bought two items from them ,they provided and support by information which I needed before and after sale. Their products are professional ,pay on what you ge... See more
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See what reviewers are saying
My 1000w kit stopped working. Via Famex WhatsApp support I was asked to do some troubleshooting and since that didn’t work they asked me to send my controller to them. After confirming that the contro... See more
Bought an electric scooter from them about 6 months ago. Best investment ever, I am a uni student and my accommodation is about 30 min walk. Been using it everyday and it's been such a life saver. Had... See more
Everything is fine with the sensor, total satisfaction. However, Hermes does not deliver the package reliably. Despite giving you the delivery address, Hermes delivered to the ordering party's address... See more
Company details
Written by the company
wholeseller, Retailer, Designer of Electric Bike Conversion Kit, Electric Bike, Electric Scooter
Contact info
9, UB7 9EJ, WEST DRAYTON, United Kingdom
- 07767778790
- info@famexride.com
- famexride.com
Hasn’t replied to negative reviews
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Kept me up to date with the delivery
Kept me up to date with the delivery
Very pleased with the item
The stuff that I brought from you good…
The stuff that I brought from you good quality and fast delivery thank you very much
Fast delivery and the part what I asked…
Fast delivery and the part what I asked for during the telephone call
Fast delivery 🚚 pleased great service 👍…
Fast delivery 🚚 pleased great service 👍 keep up the good work
Very helpful company
Very helpful company on the live chat. I ordered the wrong part and was given a refund, hassle free. Good friendly service
The delivery person chucked my package…
The delivery person chucked my package over the fence luckily it didn't break but I didn't like it
Ty
Great kit, very reliable and lots of Fun!
Lovely piece of kit, great customer service and lots of fun!
service excellent
Stay clear
Utter rubbish company, contact there support to wait days on a reply if the even bother purposely didn't respond to messages before warranty period ended kit cost 395 back in September had problems with main cable within two months ,contacted support that where actually useless, few weeks later cassette failed messaged once again no reply ,now bearings in motor are failing things just over 6mths and buggered company a joke big time useless support, display doesn't even display correct speed out by at least 13mph says ur going faster controller is rated 40a utter rubbish maxs at 30a stay well clear !!!!!!!
Pedal sensor is now working
Pedal sensor is now working
I had to purchase a gender changer from elsewhere to use it
Pics were not very clear in that respect
Never got a reply after asking if they sold a different sensor with my fitting
1st class as always
1st class as always , ordered 2 brake cut off for hydraulic brakes ,fast delivery and fitted to my famex kit in under 10 mins.
My 1000w kit stopped working
My 1000w kit stopped working. Via Famex WhatsApp support I was asked to do some troubleshooting and since that didn’t work they asked me to send my controller to them. After confirming that the controller was faulty they immediately sent me a brand new one. I’m back on the road and a very happy customer!
Excellent service
Fast delivery and excellent service, haven’t used them yet as they are spares if the eventful happens.
Excellent service
I really like the profile of the motor, notably the wire connections as they are fully waterproof and protected using the latest pins and julet seals. Customer service was very good and we're able to assist me with my all my needs and queries.
Amazing service
Amazing service! Was fast and efficient and came exactly when they said! Kit is fantastic! Rides super fast and quiet. Screen is amazing! Has a usb out port so can charge you device on The go is very good. For the price this is the best one out there!
500*
Famex is 100% a 5* company I’ve had 4 electric kits nothing wrong with any but the one from famex is by far the best quality.
the best company and helps you
the best company and helps you with anything if you need it very good customer service very good very good engines and parts
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