FamiPrints Reviews

465

•

3.6

Gift Shop

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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the product itself, often describing items as beautiful, perfect, and exceeding expectations, appreciating the creative design space and clear printing quality. Reviewers also found the ordering process straightforward, with some highlighting timely communication and helpful responses from the company. However, some customers noted significant issues with delivery, including late arrivals, missing tracking, or orders not shipping as expected. A few other people also felt that product quality was inconsistent, citing damaged items, incorrect content, or pictures not matching expectations. Additionally, some reviewers experienced a lack of response to emails and confusion regarding their order status.

What people talk about most

Product

Users describe positive interactions with product, with many customers expressing satisfaction with the... See more

Order

Clients share ambiguous opinions on order experiences, with some expressing satisfaction with the ease of... See more

Quality

Customers had ambiguous experiences with quality, with many reviewers expressing satisfaction, noting that... See more

Delivery service

Consumers find delivery service to be ambiguous, with some reviewers reporting timely deliveries and... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many expressing significant dissatisfaction.... See more

Reviews shaping this summary

FamiPrints gave me the creative space to design a heartfelt message to my Husband for our 1 year wedding anniversary in celebration of our most amazing union. What a unique platform!!!! Many Thank... See more

The style of the picture is beautiful. I would have given a 5 but above the picture where it's shaded black seems to have been over-stretched causing it to lighten. And side corner was a little damag... See more

Outstanding product. My wife loved it. Customer service was accessed due to shipping difficulties but responded and resolved my issue. Overall a great product and experience.

When ordering my Song Lyrics Vinyl print, I accidentally picked the wrong language. I emailed the company and Dave was quick with his response. Both Dave and Bella were understanding and help correct... See more

Company details

#103 of 120 best companies in Gift Shop
#80 of 88 best companies in Decoration and Interior Design Store
#8 of 8 best companies in Poster Store

About FamiPrints

Written by the company

BE A PART OF YOUR MEMORIES

We help people celebrate their Anniversary, Wedding, and Birthday in the most unique way by providing custom unique products that can't be found anywhere else.

The Story Behind FamiPrints

Created since 2020 by a group of young Designers and Entrepreneurs from Vietnam. We have created thousands of creative personalized products and have been serving hundreds of thousands of customers around the world, helping them have an unforgettable Anniversary and Wedding, ever!

We believe strongly in excellent products and exceptional service can make a huge different in customer experiences. We want to be "A part of your memories". That's why we promise to deliver the finest of both.

Our founding team are from Vietnam. Our headquarters are based in Detroit, USA. Besides, we have partners' factories in Canada, the UK, Australia, and the EU.

All for just one simple goal:

Make you happy.

Contact info

814 Mission Str, Suite 600, 94103, San Francisco, United States
support@famiprints.com
famiprints.com

3.6

Average

465 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 12% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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3.6

All reviews

(465)

70 reviews in the last 12 months

Excellent quality excellent customer service excellent experience excellent product

October 24, 2025

Oct 28, 2025

There is a big blue blotch that showed…

There is a big blue blotch that showed up on the grooms nose out of no where and no one has contacted me back on how to fix this issue even after I have submitted 2 tickets.

October 24, 2025

Reply from FamiPrints

Oct 29, 2025

Hi Amy,

Thank you for bringing this to our attention. We sincerely apologize for the blue blotch that appeared on the groom’s nose and for the delay in receiving a response.

Our support team will be in touch shortly with instructions to help resolve this issue. Please take a moment to check your inbox so we can move forward with resolving this for you.

We truly appreciate your patience and understanding in this matter.

Best regards,

Oct 28, 2025

Wrong text on my print.

October 24, 2025

Reply from FamiPrints

I love to give gifts that I feel are, "outside the box" ideas. This was perfect and my newly weds LOVED IT! I also loved the personal touch from the provider. I received a ,Thank You, note shortly after my order. Its the little things that make me smile 😃.

September 30, 2025

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