Fandphealthcare Reviews 

60
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Jess manages to go above and beyond on her job functions. I am always left astounded at the level of dedication and hard work she puts in every situation. She is incredible!! Mathew is dedicated, ha... See more

Company replied

Rated 5 out of 5 stars

Jess and Nicola are quite frankly amazing. They have been able to assist us over the holiday season, with staff absences nearly every week. 3pm or 3am they will both do everything to cover shifts for... See more

Rated 4 out of 5 stars

Am grateful to Frank and partners for the opportunity to work in the care and support job. It has been a wonderful experience. The management has been incredibly dedicated to making sure staff get shi... See more

Rated 5 out of 5 stars

FRANK & PARTNERS has been a great place as a healthcare support worker with brilliant and experienced staff members. JAZIB “Amazing service, friendly staff and always welcoming”. JAZIB keeps his cool... See more

Company replied

Company details

  1. Recruiter

Written by the company

F&P Healthcare is a healthcare staffing agency based in Leeds, supporting organisations across West Yorkshire and beyond. We connect care providers with people who understand the importance of compassion, professionalism and dependable support. We provide staffing into adult care services and children’s residential settings, helping organisations respond to their workforce needs. Our services also include cleaning and catering staff, recognising that well-supported care environments depend on a wider team working together. Our approach begins with understanding each organisation’s requirements. Every setting is different, and we aim to match staff to the role, working environment and needs of the service. We value clear communication, respectful relationships and a practical approach to staffing. For people seeking work, F&P Healthcare offers opportunities to contribute to services where their skills and attitude can make a meaningful difference. We welcome individuals who take pride in their work, treat others with dignity and share our commitment to supporting care teams. We believe strong staffing partnerships are built through listening, accountability and consistent communication. Whether you are an organisation looking for staffing support or a candidate exploring your next opportunity, our team is ready to discuss your needs. Visit www.fandphealthcare.com to explore our services, view career opportunities or contact us.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

60 reviews

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4.7

All reviews

(60)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

I am tremendously honored to be a staff of Frank & Partners. Since joining them, there has been a great addition to my wealth of experience in care.

Jess manages to go above and beyond on her job functions. I am always left astounded at the level of dedication and hard work she puts in every situation. She is incredible!!
Mathew is dedicated, hard-working, and yet still tenacious at the same time. He is an inspiration to all of us!
Jazib keeps his cool even in the most stressful situations. He is very professional, maintains composure and thinks quickly on how to resolve issues. Keep up the good work!

January 12, 2024
Unprompted review
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Reply from Fandphealthcare

Dear Victoria, thank you for sharing your experience on Trust Pilot! We are thrilled to hear you enjoyed our service, we appreciate your support!

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Rated 5 out of 5 stars

Frank and Partner has been a fantastic…

Frank and Partner has been a fantastic and wonderful healthcare organization. It delivers the best service for its clients and also the employers. The level of understanding and commitment is top-notch and I could have never asked for a better company rather than this.
The management team gives their best to put smiles on individuals' faces as they dedicate their time and listening ears to us.
JESSICA has been a wonderful manager who will make sure you are comfortable and happy with your work. She listens to your complaints and also motivates you so as to be at your best

MATTHEW has been a great listener and very responsive no matter the time of the day he is contacted. He has been a wonderful workforce coordinator. His calmness and smiles is a top-notch

JAZIB has been delivering great service too. We all know money makes us smile 😁 and personally always looking out for my pay. If there is a concern, whenever he's contacted, he will patiently explain it to you without getting angry.

The level of patience, dedication and commitment that the management put into the company helps in delivering the best to the clients…

Thank you, Frank and Partners ❤️

January 12, 2024
Unprompted review
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Reply from Fandphealthcare

Sister Singbo, Our Patriot!! Thank you for taking the time to leave us a review on trust pilot. we are delighted to hear about your positive experience with our service. Our team strives to provide the best possible service and your feedback is incredibly valuable to us.

Rated 5 out of 5 stars

Frank and Partners have a motivated…

Frank and Partners have a motivated workforce with the required skills and experience that's why they are able to provide high quality service to meet the needs of the people they support.
One other thing I observe about Frank and Partners is that they provide their team members with constant training and inductions linked to their roles. Our own dear Jessica is always at her best to ensure improvement on performance to meet service needs.

January 12, 2024
Unprompted review
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Reply from Fandphealthcare

Dear Michael, thank you for sharing your experience on Trust Pilot! We are thrilled to hear you enjoyed our service, we appreciate your support!

Rated 5 out of 5 stars

They know how best to treat their…

They know how best to treat their staff. Good listeners. Especially a staff called Mathew.

July 30, 2023
Unprompted review
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Reply from Fandphealthcare

Dear Seun, thank you for sharing your experience on Trust Pilot! We are thrilled to hear you enjoyed our service, we appreciate your support!

Rated 5 out of 5 stars

A great company that bridges the gap…

A great company that bridges the gap between the Wellbeing of staffs and clients satisfaction. They present their staffs a platform for transformation and growth by ensuring upskilling in terms of trainings to meet up with the fast growing demands in the social care sector and enabling professionalism in carrying out their duties. Great company, great experience.

July 8, 2023
Unprompted review
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Reply from Fandphealthcare

Dear Williams, your feedback means the world to us, thanks.

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Rated 5 out of 5 stars

Frank and partner has been a wonderful …

Frank and partner has been a wonderful and excellent organisation.They are after the welfare of staff and their work suit my availability. Staffs are really helpful and always waved in for staff when there is any concern. Mathew is a wonderful staff as he is very versatile and always ready to help when the need arise.He gracefully allocated shift with fairness without any form of prejudice. Also, Jess has always been wonderful in responding to my concern.

January 8, 2024
Unprompted review
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Reply from Fandphealthcare

Dear Abebi, thank you so much for your comments. we appreciate it!

Rated 5 out of 5 stars

They are professional at Frank and…

They are professional at Frank and Partners and always willing to support and meet one’s needs especially Matthew who is ever ready…

January 12, 2024
Unprompted review
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Reply from Fandphealthcare

Dear Rodiat, thank you for sharing your experience on Trust Pilot! We are thrilled to hear you enjoyed our service, we appreciate your support!

Rated 5 out of 5 stars

There was a time last year when i was…

There was a time last year when i was on a shift at a cygnet hospital i don't know what actually happened that made the management to cancel the shifts of all the agencies staffs that day. Fortunately i was the only agency "Frank&partners" staff retained that day with the swift intervention and response of. Mr Matthew Ogunmuyiwa. His dignity and that of the agency "Frank&partners" missions, and quality service provisions was acknowledged. Hence the need for positive continuation of the management is imperative.
Thank you.

May 19, 2023
Unprompted review
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Reply from Fandphealthcare

Dear Joshua, thank you for sharing your experience on Trust Pilot! We are thrilled to hear how our help impacted on you, we appreciate your review!

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Rated 5 out of 5 stars

Outstanding social and care agency.

Frank and Partners is an outstanding social and care agency in the UK. Their dedication to providing compassionate and personalized support sets them apart. The team's transparency and commitment create a trusting and positive experience for both clients and their families. Highly recommended for their exceptional service in the social and care sector.

March 17, 2023
Unprompted review
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Reply from Fandphealthcare

Dear Bobadoye, thank you for sharing your experience on Trust Pilot! We are thrilled to hear you enjoyed our service, we appreciate your support!

Rated 5 out of 5 stars

Frank and Partners have made life very easy for me…

Frank and Partners have made life very easy for me by allowing us have a flexible schedule and treating staff like family members and that's why I enjoy working with them especially Jazib, who goes to any length to ensure my needs are met and he doesn't care about the time I reach out to him he is always willing to help and even when its not within his reach he will go the extra mile to make sure I get what I want.

January 11, 2024
Unprompted review
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Reply from Fandphealthcare

Hello Ade, thank you for sharing your experience on Trust Pilot! We are thrilled to hear you enjoyed our service, we appreciate your support!

Rated 5 out of 5 stars

We had some short term staffing issues…

We had some short term staffing issues and we used Frank and Partners. We have used many agencies over the last few years... Frank and Partners in my opinion have been amazing. They took the time to understand our needs, got to know the management team and ensured the staff sent to us had the correct skills. Frank and his team have been amazing and if anyone is looking for staffing over Christmas or has recruitment issue, i can confirm Frank and Partners are the team you need

November 28, 2023
Unprompted review
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Reply from Fandphealthcare

Dear Josh, We are genuinely touched by the wonderful review you left for us on Trust Pilot. As one of our most valued clients, your experience and insight are incredibly important to us. Your continued support and trust in our service means the world to me and our team.
I want to personally thank you for being a part of our journey. We look forward to continuing our partnership and delivering excellence to you.

Rated 5 out of 5 stars

Superb Agency

Jess and Nicola are quite frankly amazing. They have been able to assist us over the holiday season, with staff absences nearly every week. 3pm or 3am they will both do everything to cover shifts for us and ensure the right staff are sent to the job. We cannot thank you all enough for assisting us, we look forward to continuing to work with such professionals who understand our business needs.

August 1, 2023
Unprompted review
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Rated 5 out of 5 stars

Frank and partners

Frank and partners’ passion and care for both workers and service users is inspiring. With knowledgeable and professional team, they have a good system of working.

June 19, 2023
Unprompted review
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Reply from Fandphealthcare

Dear Josephine, thank you for sharing your experience on Trust Pilot! We are thrilled to hear you enjoyed our service, we appreciate your support!

Rated 5 out of 5 stars

Apart from the delay the whole online…

Apart from the delay the whole online experience is an innovative one and the customer service experience is nice

May 20, 2023
Unprompted review
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Reply from Fandphealthcare

Dear Habkida, thank you for taking the time to leave us a review on trust pilot. we are delighted to hear about your positive experience with our service. Our team strives to provide the best possible service and your feedback is incredibly valuable to us.
we are grateful for staff like you and look forward to serving you again in the future, always feel free to reach out if you need any further assistance or have any suggestion on how we can improve our service.

Rated 5 out of 5 stars

Your approach goes beyond they typical…

Your approach goes beyond the typical transactional nature of recruitment, it is evident that you truly care about the wellbeing and success of both candidates and clients. Your style of communication is authentic, it always feels warm, personal and sincere. There is respect, empathy and understanding in all your responses. Thank you for your incredible work.

May 19, 2023
Unprompted review
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Reply from Fandphealthcare

Hello Faith. Thank you for your lovely feedback. We hope you are enjoying your new support role. Thanks for being part of the F&P team!

Rated 5 out of 5 stars

What sets Frank and Partners apart is…

What sets Frank and Partners apart is their unwavering support for professional growth. Frank's guidance and mentorship have been invaluable to me. He consistently encourages personal development and provides insightful advice to help individuals thrive in their chosen fields. I have felt empowered and inspired to reach new heights in my career, thanks to his guidance and encouragement. I have especially liked the autonomy and the support of assertiveness in the workplace.
The emphasis on nurturing talent and fostering a supportive environment is evident in every interaction with Frank and his team. They genuinely invest in the success of their candidates, offering ongoing support and guidance even after securing a position. It's refreshing to work with a company that genuinely cares about the long-term success and happiness of their candidates. With their expertise, care, and commitment, they will undoubtedly help you discover and excel in your true potential.

Thank you, Frank, and the entire team at Frank and Partners, for your outstanding support and the opportunities you have provided. I am immensely grateful for the positive impact you have had on my career.

May 15, 2023
Unprompted review
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Rated 5 out of 5 stars

I must say judging by the recruitment

I must say judging by the recruitment process of FrankandPartners that they indeed stand by what they represent. VIP care services. Their standards for care is really high as should be expected considering the importance of the service of care giving. Their prompt response to emails is exceptional. The training sessiona are well loaded with required skills. It was a very informative time for me during training and I look forward to joining their movement. Thanks to Jade Grainger for her support all through the process. Her prompt response to emails with required feedbacks is exceptional.

May 19, 2023
Unprompted review
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Reply from Fandphealthcare

Hi Destiny. So glad you found the recruitment process efficient and informative. We look forward to working with you!

Rated 5 out of 5 stars

Great service they provide

Great service they provide, very coordinated and highly professional.
Highly responsive via email and call especially Jade Grainger who handled all my portfolio.

May 10, 2023
Unprompted review
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Reply from Fandphealthcare

Hi Jeff. Thanks for your feedback. We look forward to working with you!

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