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Review summary

Created with AI, based on recent reviews

Considering 67 reviews, most reviewers were somewhat happy with their experience overall. Many people appreciate the helpful and responsive staff, particularly the customer service team, who are often praised for their quick problem-solving and willingness to assist. Reviewers also enjoy the engaging conversations and the overall feeling of safety and respect on the platform, with many finding it a good place to meet genuine people. However, some people were dissatisfied with the website's functionality, citing issues like slow loading times on mobile, difficulty uploading profile pictures, and being locked out of their accounts. There are also concerns about the authenticity of some profiles, with some users suspecting the presence of AI-generated chats or paid operators, and others finding the site to be expensive.

What people talk about most

Website

Reviewers mention ambiguous feedback about the website. Many customers appreciate its ease of navigation,... See more

Staff

Reviewers highlight positive aspects of staff. Many customers felt welcomed and appreciated, praising... See more

User experience

People report ambiguous experiences with user experience. Many reviewers praise the clean layout, ease of... See more

Customer service

Clients share ambiguous opinions on customer service. Many customers praise the support staff, highlighting... See more

Social media

Customers consistently note ambiguous experiences with social media. Many reviewers appreciate meeting new... See more

Reviews shaping this summary

Rated 4 out of 5 stars

While I can't speak to the quality of the service itself, I was very happy with the customer service and understanding showed by the representative I spoke with via chat. As I have been granted my m... See more

Rated 4 out of 5 stars

I've found the chats intriguing and exciting. I wish they would comp some credits once in a while! I had one woman just blow up our conversation with exclusive posts, audio clips ,and letters. I'm enj... See more

Company replied

Rated 4 out of 5 stars

I love the conversations here! I just wish you would give perks for spending so much here. It is expensive!

Company replied

Rated 5 out of 5 stars

Your support staff has been very helpful and responsive to all of my questions. I do wish that your platform provided an actual app to use as opposed to merely a web-based access, however. I primari... See more


Company details

  1. Dating Service

Written by the company

Fanlychat is your go-to space for engaging, feel-good communication. Whether you’re looking to unwind, distract yourself from the daily grind, or just have a few meaningful interactions, our platform is designed to help you feel more connected and uplifted. With a focus on light, casual communication, Fanlychat offers users a way to step outside their routines and explore conversations that bring positivity into their day. Every exchange is an opportunity to laugh, reflect, and connect with someone new, whether through a quick chat or an unexpectedly thoughtful moment. We believe that small moments of connection can have a big impact. That’s why Fanlychat prioritizes kindness, spontaneity, and warmth—making it easy to enjoy yourself and feel recharged by the simple act of talking to someone new. Join Fanlychat today and make the most of your time with conversations that truly matter.


Contact info

3.6

Average

TrustScore 3.5 out of 5

87 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Not for me

I gave fanlychat.com a shot, but it wasn't my ideal experience. The majority of users I encountered were older and seemed more inclined towards serious relationships it wasn't the casual atmosphere I was looking for. Guess I'm not ready to date in that serious mode yet. If you prefer a more mature and committed dating scene check it out

October 26, 2023
Unprompted review
Rated 5 out of 5 stars

Efficient support when really needed

I had a bit of a payment hiccup on the site right in the middle of an engaging conversation with a beauty from Italy I met on the site. My card wasn't cooperating and I needed to sort it out PRONTO. So, I contacted their support team. hey responded quickly and professionally. They guided me through the payment issue patiently, and I was back on track in no time. Their efficiency and helpfulness ensured I didn't miss out on an exciting connection. Fanlychat support team definitely knows how to handle such situations with expertise.

October 21, 2023
Unprompted review
FanlyChat logo

Reply from FanlyChat

Dear Samuel,

We are glad to hear that we could be helpful! We indeed always strive to provide our users with a convenient space for online communication and do our best to provide prompt and effective assistance with any questions.

Warm regards,
The Fanlychat Support Team

Rated 5 out of 5 stars

Above and Beyond Expectations

Been on a few dating platforms, but it truly stands out. The matching system? Spot on, introducing me to people who really click with my vibe. Plus, their support team is just a message away, always ready to help. A refreshing change from the rioutine.

October 16, 2023
Unprompted review
FanlyChat logo

Reply from FanlyChat

Dear Charles,

We want to express our gratitude for your feedback about our platform! We're delighted to learn that you had a positive experience!

If you require any assistance, please don't hesitate to contact us at support@fanlychat.com. We're here to help if you need anything.

Wishing you an excellent day!

Warm regards,
The Fanlychat Support Team

Rated 5 out of 5 stars

fanly chat is a solid choice if you're…

fanly chat is a solid choice if you're looking to chat with women from around the world, not just US. The site is easy and chatting is fun.

October 12, 2023
Unprompted review
FanlyChat logo

Reply from FanlyChat

Dear Colin,

We appreciate you taking the time to share your thoughts with us.
We are happy that you had such a good experience with our platform!

Feel free to reach us at support@fanlychat.com if you need any assistance.
Have a great day!

Best regards,
Support Team Fanlychat

Show reviews in all languages. (87 reviews)

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