Good workmanship on custom jersey for 5 year old. After ordering, and being made aware of what "shipping" definition is, I complained that the wording was misleading. I learned that "shipping" only de... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We ordered these for our company team softball team, but it took us a while to get everyone's sizes & numbers so our order was submitted April 13th & we got them in on April 24th! - 5 days before our... See more
Company replied
I ordered custom Panda jerseys from Fans Idea and they came out incredible. The quality looks so good and the whole process was smooth. Jasmine took care of me the entire time and I really appreciated... See more
Company replied
I've been ordering their baseball, hockey and crop top jerseys since 2021 and I have to say, I am IMPRESSED with the embroidered stitching and quality. Not only that, but it's very affordable with so... See more
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Company details
- #8 of 11 best companies in Sportwear Manufacturer
- #187 of 248 best companies in Business to Business Service
- #111 of 292 best companies in Clothing Store
- #3 of 5 best companies in Custom Tailor
- #29 of 48 best companies in Printed Clothing Store
- #52 of 77 best companies in Sporting Goods Store
About Fansidea
Written by the company
Fansidea is at the forefront of online retail with a specialty in custom apparel including baseball jerseys, football jerseys, basketball uniforms, and more. It's your one-stop shop for customized gear. Discover what our customers have to say by reading their reviews.
Contact info
United States
- 1-888-360-8899
- wecare@fansidea.com
- fansidea.com
4.4
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Originally the sizing chart was…
Originally the sizing chart was extremely confusing based on the measurements they provided I chose a size and while it fit, it was extremely small however, I did reach out to the customer service team and they happily sent me a new one. It just took a little bit of time so yes, the site does produce a great product, just double and triple check and maybe ask a customer service rep about sizing. If you have questions she happily sent pictures showing children with different ages in different sizes and that I found to be very helpful.
November 21, 2025
Unprompted review
Reply from Fansidea
Dear Carolina,
Thank you for bringing this to our attention. We appreciate your advice on sizing. It’s customers like you who inspire us to maintain the highest standards.
Please note that our jerseys are designed to meet the standards of athletes and specific sports scenarios, which may differ from everyday wear. If you are unsure about sizing, feel free to contact our online customer service or email us at support@fansidea.com with your height and weight, and we will help you choose the best size.
We’re glad to know that you’re satisfied with the product quality and the support you received. We hope we can do a better job of meeting your needs! Look forward to serving you again.
Best regards,
Fansidea Team
Bulk Order at it's best!!
The jerseys that I've ordered for my group are awesome. I love the fabric, the fit is true to size, and the stitching is on point. With FansIdea you not only get quality customized products, you also get a dedicated customer care team to answer any concerns. I will be ordering again!
November 20, 2025
Unprompted review
Reply from Fansidea
Dear Beverly,
Thank you so much for taking the time to leave such a wonderful review! We are absolutely thrilled to hear that you and your group love the custom jerseys.
Hearing that we've met your expectations with both our product quality and service is exactly what we strive for. Feedback from valued customers like you inspires our entire team and pushes us to keep doing our best. We look forward to serving you again in the future.
Best regards,
Fansidea Team
I made an error in ordering
Despite making an error and receiving an order that was messed up, Fansidea reached out and made it right by providing me another jersey.
November 18, 2025
Reply from Fansidea
Dear Aaron,
Thank you for bringing this to our attention. We’re very sorry to hear about your experience, and we appreciate you taking the time to share your feedback. Our Senior Customer Service Manager will reach out to you directly to review your case and assist with a proper resolution.
We would also like to clarify that our production team follows the exact details submitted in each customer’s order. If the item you received does not match the information in your confirmed order, please rest assured that we will take full responsibility.
If there is ever any uncertainty about customization details during the ordering process, such as wording, logo placement, or design choices, a note can be added in the Order Note section, or our customer service team can be contacted after the order is placed. A free mock-up service will be provided to ensure everything matches expectations before production begins.
Sincerely,
Fansidea Team
Madeline from Fansidea mad it very easy…
Madeline from Fansidea mad it very easy to make this happen. From beginning to end. Proofs and email confirmations, reordering and also gave me same pricing for lesser shirts. Been in the business for 18 yrs, i highly recommend them for sublimation shirts. I cant talk about other jobs as i didnt purchase yet. Price was great as well
November 13, 2025
Unprompted review
Reply from Fansidea
Dear Jorali,
Thank you so much for this incredibly detailed and generous review. We are truly honored to receive such high praise from you, and your trust and recommendation mean the world to us.
It's wonderful to know that you were satisfied with the sublimation process, the quality of the jersey, and our customer service. It is truly rewarding for our team to know that the details and the final quality lived up to your standards. Looking forward to serving you again in the future.
Best regards,
Fansidea Team
They have been excellent to work with
They have been excellent to work with. The process was seamless and the customer service was impeccable.
November 17, 2025
Unprompted review
Reply from Fansidea
Dear Lan,
Thanks for the awesome review. We are absolutely thrilled to read that you are satisfied with the order process and customer service.
Your 5-star review motivates us to keep pushing forward. We look forward to welcoming you back soon!
Best regards,
Fansidea Team
Custom Baseball Jersey
I recently ordered a custom baseball jersey and was very impressed with both the product and the customer service. The jersey arrived looking fantastic — the design was accurate, the colors were vibrant, the stitching was perfect, and the overall quality exceeded my expectations. Unfortunately, the size I ordered was a bit too small.
I reached out to customer service, and Helen responded promptly and professionally. She immediately addressed my concern and sent me a larger size at no additional cost. The replacement fits perfectly and the service I received was truly exceptional.
I forgot to mention, that I made a last minute change in my original order, that requests was also taken care of promptly.
It’s rare to find a company that stands behind its products and values its customers satisfaction the way they do. I highly recommend them and will definitely order again in the future.
November 2, 2025
Unprompted review
Reply from Fansidea
Dear Sharika,
Thank you very much for your high evaluation of the baseball jersey and customer service. We are absolutely thrilled to read your fantastic review!
It is our purpose and honor to be able to provide customers with high-quality jerseys and good after-sales service. For your next purchase, we recommend that you contact our customer service team at Support@fansidea.com in advance. Please provide your basic size, and our team will help you match the best size to ensure a better fit.
Your high recommendation and comment about our commitment to standing behind our products truly mean the world to us. We look forward to serving you again for your future orders!
Best regards,
Fansidea Team
Panda Jersey Perfection
I ordered custom Panda jerseys from Fans Idea and they came out incredible. The quality looks so good and the whole process was smooth. Jasmine took care of me the entire time and I really appreciated how fast she responded on every mock up and how patient she was through several rounds of revisions. I’m really happy with the final result and I’ll definitely be coming back for more.
November 1, 2025
Unprompted review
Reply from Fansidea
Dear Samuel,
Thank you so much for taking the time to share such wonderful feedback! We are absolutely thrilled to hear that you are happy with your custom jerseys and customer service and that the entire process was smooth from start to finish.
Ensuring you have a great experience is always our main priority, and it is incredibly rewarding to hear that we hit the mark. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do.
Best regards,
Fansidea Team
Satisfied Customer
My sister and I are very impressed with our Jersey. The communication and feedback with Phoebe was timely, pleasant and consistent.
I was very particular about the colors etc and she understood the assignment:)
We we up size as suggested and it worked great. 2x fits me nice and normally wear 1x or Xl.
The turn around time was like 3wk and they arrived on time.
The material, quality & colors are for the price..
I will be a repeat customer
November 15, 2025
Unprompted review
Reply from Fansidea
Dear LaTisha,
Thank you so much for taking the time to share your wonderful feedback! We are absolutely thrilled to hear that you and your sister love your jerseys and had such a positive experience with our customer service.
It is very encouraging to know that the material and colors met your expectations. We also know that getting the perfect fit can sometimes be tricky, so for any future orders, please don't hesitate to share your height and weight with our support team at support@fansidea.com, we would be happy to help recommend the right size.
Your support means the world to us and motivates our team to keep delivering the best quality and service. We look forward to serving you again soon!
Best regards,
Fansidea Team
My team ordered around a total of 35…
My team ordered around a total of 35 jerseys and the quality came out perfectly! There were 2 misprints and they were handled with care quickly by Helen (Customer Service Director), and I truly appreciated everything she has done to help the order get processed correctly in a timely manner!
Thank you so much again and more jerseys will be ordered in the future,
Kyle Smith
October 1, 2025
Unprompted review
Reply from Fansidea
Dear Kyle,
Thank you so much for taking the time to share your wonderful feedback with us! We’re truly delighted to hear that you and your team are happy with the jerseys and that the overall quality met your expectations.
It’s also great to know that our customer service was able to resolve the two misprints promptly and with care. If the jersey is wrong or does not meet production standards, please do not hesitate to contact the customer service team. We will take full responsibility. Support@fansidea.com
We truly appreciate your trust in us and are excited to hear that you’ll be ordering more jerseys in the future. We can’t wait to assist you again and continue delivering the quality and service you deserve.
Best regards,
Fansidea Team
100% Satisfied
I ordered a custom baseball jersey and it came out fantastic! They are easy to work with, and they got my order a lit faster then I was expecting. And in time to wear to my next card convention.
November 13, 2025
Unprompted review
Reply from Fansidea
Dear David,
Thank you so much for taking the time to share your positive experience with us! We’re absolutely thrilled to hear that you love your custom baseball jersey and that the process was easy and smooth.
It’s especially rewarding to know that your order arrived faster than expected and just in time for your next card convention. We encourage customers who are in urgent need of production and delivery to leave an order note or contact our customer team. We will assist you.(Email: Support@fansidea.com, Tel: 1-888-360-8899)
If you have any future customization needs, don’t hesitate to reach out. We’d be delighted to work with you again!
Best regards,
Fansidea Team
Top-Notch Custom Soccer Jerseys--Outstanding Quality & Service
I’m a repeat customer—two years in a row—and once again FansIdea exceeded my expectations! Last year, I ordered plain jerseys and had a local graphic design company handle the printing. This year, I worked directly with Rose at FansIdea, and I’m so glad I did. She brought my vision to life, made countless changes and additions without hesitation, and even offered a repeat-customer discount.
After about four weeks of working through the design, our jerseys arrived and they look AMAZING—or as the players put it, “these jerseys are sick.” Rose helped coordinate two sponsor logos, player names, numbers, and our team name. The quality is top-notch, and the total cost was actually cheaper than last year when I outsourced the add-ons locally.
I’m a USA customer ordering from Hong Kong, and the processing and shipping were impressively quick. I’ll be a customer for life and highly recommend FansIdea to anyone looking for custom sports jerseys!
November 12, 2025
Unprompted review
Reply from Fansidea
Dear Kate,
Thank you so much for taking the time to share such detailed and heartfelt feedback! We are truly honored to have you as one of our loyal customers, it means the world to us.
We’re very glad to hear that the mock-up process went smoothly and that the design came together just as you envisioned. Providing clear mock-ups and helping customers refine their ideas is something we do for every order, and we’re happy it supported your experience.
It’s also great to know that the overall cost worked out better for you this year, and that the jersey quality, sponsor logo placement, and customization all met your expectations. Delivering solid value and consistent quality for every customer is what we strive for, so your feedback means a lot to us.
Most of all, we’re thrilled that you’re satisfied with both our products and our service that is truly the highest compliment. We can’t wait to serve you again in the future and continue delivering the best experience possible. Wishing you and your team all the best!
Best regards,
Fansidea Team
Great product
Great product, quick turn around! Our Ninja teams loves them and we will be ordering more!
November 13, 2025
Unprompted review
Reply from Fansidea
Dear Ryan,
Thank you so much for your wonderful feedback! We’re delighted to hear that you and your team love the jersey and turnaround time.
Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. Look forward to serving you again.
Best regards,
Fansidea Team
Used Fans idea for the first time and…
Used Fans idea for the first time and the process was super easy and communication was simple and the design process was first class … we are already working to open a school store
October 22, 2025
Unprompted review
Reply from Fansidea
Dear Mike,
We're so glad you had a great experience with the design and process. At our store, we strive not only to offer top-notch products but also outstanding customer service.
Your support means the world to us and motivates our team to keep delivering the best quality and service. We look forward to serving you again soon!
Best regards,
Fansidea Team
Quick responses and customer and good…
Quick responses and customer and good quality.
October 15, 2025
Unprompted review
Reply from Fansidea
Dear Brendon,
Thank you so much for your wonderful feedback! We’re delighted to hear that you love your jersey and had a great experience with our service. We look forward to serving you again soon!
Best regards,
Fansidea Team
I needed an unusually complex design…
I needed an unusually complex design and jersey in a hurry. On a deadline. I absolutely could not believe the short delivery time, and the quality of the product. Far beyond my expectations.
November 8, 2025
Unprompted review
Reply from Fansidea
Dear Terry,
Thank you so much for taking the time to share your wonderful feedback. We're truly thrilled to hear that we were able to exceed your expectations!
For those who require faster production due to special circumstances, we encourage using the order notes or contacting our customer service team with your order number for expedited arrangements. We also offer DHL global express services for swift 3-5 day worldwide delivery. (Email: Support@fansidea.com, Tel: 1-888-360-8899)
Your satisfaction is our greatest reward, and we look forward to the opportunity to serve you again in the future.
Best regards,
Fansidea Team
Outstanding customer service and items
Outstanding customer service. Easy purchasing. Quick order delivery, and very nice quality product.
November 9, 2025
Unprompted review
Reply from Fansidea
Dear Customer,
It's wonderful to hear that you're satisfied with the jersey and customer service! At our store, we strive not only to offer top-notch products but also outstanding customer service.
Your kind words are an encouragement to the whole team. If you want to check out our new arrivals later, we'll be here ready to serve you!
Best regards,
Fansidea Team
Great Service
Jerseys came in great for our hockey team and the rep was very communicative and still is whenever we need more jerseys. Our email chain is over 50 emails which shows how communicative they were with questions about the designs/specs, placing the order, and following up at each status the order is in (production, shipped, etc.) would recommend to anyone who needs large quantity of jerseys!
May 19, 2025
Reply from Fansidea
Dear Steven,
Thank you so much for taking the time to share such detailed and positive feedback about your experience with our company. We are truly thrilled to hear that the jerseys have been a great fit for your hockey team and that you were satisfied with the quality.
It was a pleasure working with you throughout the entire process. We always strive to maintain clear, consistent, and helpful communication, and we’re so glad that our team. From design and specifications to production updates and follow-ups, we believe that keeping our customers informed is key to a successful partnership.
We truly value the trust you’ve placed in us and look forward to supporting your team whenever you need more jerseys in the future.
Best regards,
Fansidea Team
Awesome Jerseys! 10/10
Fansidea did a great job with the jerseys for my company's football-themed party! We had a blast and looked good doing it! Thank you to Kayla for her amazing communication throughout the design and ordering process.
November 6, 2025
Unprompted review
Reply from Fansidea
Dear Bakari,
Thank you so much for your glowing review! We're thrilled to hear that the jerseys were a hit at your company's football-themed party and that everyone looked great while having a blast.
At Fansidea, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that.
Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do.
Best regards,
Fansidea Team
These bowling jerseys rock!
We bought bowling jerseys for our league team. They are excellent! Great fit, vibrant print colors, application stitching and fabric feel are all top notch. We recommended to another league team, and they got a set too.
November 5, 2025
Unprompted review
Reply from Fansidea
Dear Grant,
Thank you so much for your fantastic feedback and for choosing us for your league's bowling jerseys!
We are thrilled to hear that you are happy with the jerseys and that the fit, vibrant colors, stitching, and fabric quality all met your expectations. It's especially rewarding to know that you were satisfied enough to recommend us to another team, which is the highest compliment we can receive!
We truly appreciate your trust and support and look forward to helping your team with future orders.
Best regards,
Fansidea Team
5 Star Quality ⭐️⭐️⭐️⭐️⭐️
I ordered a customized baseball jersey for my XU Homecoming. The jersey is made of high quality material that is BBW friendly. The colors are vibrant and the stitching & patches of my logo came out perfectly! The turn around was extremely quick and efficient. I will definitely order more items in the future.
November 5, 2025
Unprompted review
Reply from Fansidea
Dear Customer,
Thank you so much for sharing such detailed and wonderful feedback about your custom baseball jersey! We're thrilled to know that you loved the quality, from the comfortable fabric to the vibrant colors and the perfect stitching and patches of your logo.
We can't wait to help you create more amazing items in the future and are already looking forward to your next order!
Best regards,
Fansidea Team
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