Fansly Reviews 178

TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Considering 85 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with payments, content delivery, and account management. People frequently report paying for content or subscriptions only to be blocked, receive low-quality videos, or find that content is hidden behind additional paywalls. There are also concerns about fake accounts and automated messages, leading to a frustrating user experience. Reviewers often mention that their earnings are not paid out, or that accounts are suddenly shut down without explanation, with access to funds being lost. Conversely, a small portion of people felt that the platform is efficient and easy to use, particularly for content creators. Some users praise the customer service for being responsive and helpful, especially in resolving payout issues and providing guidance. They appreciate the tools provided for managing content and interacting with fans, and some find the payment process convenient.

What people talk about most

Website

Customers had ambiguous experiences with the website, with many reviewers expressing significant... See more

Customer service

Clients share ambiguous opinions on customer service, with some reviewers reporting positive experiences,... See more

Payment

Reviewers highlight negative aspects of payment, with many consumers reporting issues with payouts not... See more

User experience

Consumers find user experience to be ambiguous, with some reviewers expressing dissatisfaction due to issues... See more

Social media

Reviewers mention ambiguous feedback about social media, with some expressing dissatisfaction due to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I prefer the Fansly video player to other similar sites (e.g. OF). I can expand the window, I can advance or go back easily. Bookmarks work properly. The content provider I’m subscribed to scrambles... See more

Company replied

Rated 4 out of 5 stars

I find technology so difficult. Fansly are trying their very best to help me. They respond immediately to all my cries for help ( which are daily ) I feel in a month or 2 I will have more idea what I... See more

Company replied

Rated 1 out of 5 stars

Too many poor churn and burn agency run chat team accounts. Endless push for sexting with zero regard for fan preferences. Chatters waste fans time endlessly when asking for content. If you do somehow... See more


Company details

Written by the company

Fansly is a premium social media site that allows creators to offer exclusive content behind a paywall. With over 1 Billion swipes on their FYP in 2024 alone, Fansly offers creators better discoverability, support, and page customization options than their competitors.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

178 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Simple use

Fansly is the best love how simple and easy is it is to use💛

March 13, 2025
Unprompted review
Fansly logo

Reply from Fansly

Thanks so much! We're always tweaking and making improvements, its great to hear you're enpying the platform!

Rated 1 out of 5 stars

I purchased a subscription to a model's site on Fansly.com

I purchased a model's subscription on the website Fansly. Fansly then sprung a requirement for me to submit a personal ID before receiving the content, something they did not do prior to taking my money. I expressed unwillingness to submit the ID and requested a refund. They refused, despite their TOS making no mention of my state being one requiring an ID and despite not disclosing the ID requirement prior to taking my money. Fansly is an unethical company.

March 5, 2025
Unprompted review
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Reply from Fansly

Hey! We're sorry about this experience, I'm sure that was frustrating, and of course not the experience or flow we intend. We'd love to review this internally, would you mind shooting me your support ticket number? Or feel free to bump the support ticket and just say "Leah asked me to bump from Trustpilot". Thanks so much!

Rated 5 out of 5 stars

I really like Fansly you meet a lot of…

I really like Fansly you meet a lot of good women that just want to have fun. I love this website. 💛

March 3, 2025
Unprompted review
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Reply from Fansly

Thank you so much Robert! We really have the best creators in the game!

Rated 5 out of 5 stars

Fansly allows the best content to be…

Fansly allows the best content to be posted on their site, allowing the viewer a better experience than other similar sites. 💛

March 2, 2025
Unprompted review
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Reply from Fansly

<3 Thank you so much, we appreciate your review!!

Rated 5 out of 5 stars

I love fansly

One of the best sites out there, a great experience for users and creators alike 💛

March 2, 2025
Unprompted review
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Reply from Fansly

Thank you so much!!!

Rated 5 out of 5 stars

A site worth 5 stars

As I come up on my two year anniversary on Fansly, I have to say it has been the best platform for adult content creators. It combines all your favorite things from other sites but ALL IN ONE. Between the lovense integration, different tiers giving the fans the choice, as well as followers being able to purchase content with out a subscription, being advertised on the FYP, and a AMAZING SUPPORT TEAM I don’t know what’s my favorite feature.

The best part about Fansly is they care about you as the creator and you as the users! With fast support responses, ever changing enhancements to site, how to videos, and so much more.

Bonus - I’ve seen their faces. THEY ARE REAL PEOPLE (and the really care about you and the platform they created)

without a doubt I’ll be celebrating many more years on this platform. Can’t wait to see you there!

💛

March 1, 2025
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Reply from Fansly

We appreciate you so much!!! Thank you for this! I'll give your regards to our support team, I know they'll love the shout out. Keep crushin it!

Rated 5 out of 5 stars

Excellent

The platform is extremely well designed and super easy to navigate and use. Top notch!

January 17, 2025
Unprompted review
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Reply from Fansly

Sharon thank you so so much! Our team puts so much work into the platform, so your words mean a lot. We appreciate you!

Rated 5 out of 5 stars

The Best Platform for Spicy Creators

I've been a creator on Fansly for years now after that whole ban on XXX stuff scare onlyfans did way back, and I've never loved a platform more. Fansly is super transparent about their features and decisions they make. They're also super relatable. They know what creators in this industry need and are looking for, and that knowledge shows.

They're always making new changes to the site to make the user experience better for creators AND subscribers. Their support is also amazing. I can't tell you how rare it is to talk with an actual sentient human these days about your support issues. Also, they're hella the place to be if you post any kind of niche content.

February 27, 2025
Unprompted review
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Reply from Fansly

Boba you're gonna make us cry. Thank you so much for noticing the work on the team and reviewing, it really means the world to us. The platform is growing thanks to incredible creators like you and we are endlessly grateful for the trust you've put in us.

Rated 5 out of 5 stars

Favorite platform out there!

Fansly has been the best platform for adult content creators. The versatility of the platform allows me to create different user experiences for every kind of fan. Fansly is attentive of our asks and needs. They actually make feature and product enhancements that improve the user experience from creators and fans alike! Can’t wait to see this product fully mature

February 26, 2025
Unprompted review
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Reply from Fansly

Lauren, thank you so much. We really appreciate your support and its great to hear that the teams efforts are seen. If theres anything more we can do to support, you know where to find us <3

Rated 5 out of 5 stars

This platform blows OF out of the…

This platform blows OF out of the water!!! They actually care about their creators and their users. You get responses quickly from real people that actually want to help if there is a question or issue. I’ve been a creator on here for 3+ years and can honestly say I love everything about it. The customizability of each of the tiers is a huge advantage, and they have built in promotion and discoverability which is an added plus for both sides.

February 25, 2025
Unprompted review
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Reply from Fansly

Steph thank you SO much for this review! We're glad you love the features, but most importantly, we're happy you know we're here and that we care. We're honored to have you on the platform. <3

Rated 5 out of 5 stars

Easy to use platform

The title says it all really. I like the different tears you can sub too. Maybe you want an all-inclusive tear or just a ppv tear, its up to you. Never had a billing issue, the creators seem to prefer Fansly over the other sites so that should tell you something. Anyways, two thumbs up! :)

February 25, 2025
Unprompted review
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Reply from Fansly

Two thumbs up for YOU. Thank you so much!

Rated 5 out of 5 stars

Great company

Great company! Everyone is super helpful (Leah especially), and is constantly working with the creators to make the platform the best it can be. I definitely recommend it on both a creator and user side!

February 25, 2025
Unprompted review
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Reply from Fansly

Thanks so much Hilaree! We appreciate you!

Rated 5 out of 5 stars

Helpful and knowledgeable support staff

Extremely helpful and knowledgeable support staff. I had some questions about the hashtags systems and I was given answers right away. They also deliver useful new features frequently, which is really nice to have.

February 20, 2025
Unprompted review
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Reply from Fansly

Its an honor to have you on the platform, thank you for your support!

Rated 5 out of 5 stars

Best content buying experience I have had

The site is responsive and fast. It has excellent features compared to competing sites. The support staff is responsive and helpful, and from what I can tell not outsourced. This is easily the best experience I have had purchasing creator content, far better than experiences with Onlyfans.

February 10, 2025
Unprompted review
Fansly logo

Reply from Fansly

We love to hear this! Thank you so much, we have the best support staff in the game, and we'll pass your feedback over to the team!

Rated 5 out of 5 stars

I have been on fansly for a year now😍

I have been on fansly for a year now. I love the platform & its very easy to use. I love how quickly your money comes after pay out. Love that the hashtags actually do work & bring traffic to your page. Anybody that’s complaining maybe its just you. I literally been paying my bills all off fansly.

February 24, 2025
Unprompted review
Fansly logo

Reply from Fansly

We love to hear it!!! Thanks so much for being on the platform. Keep getting those bills paid ;)

Rated 5 out of 5 stars

I do recommend Fansly.

I didn't make much on this website myself, but I know a lot of people do. It is easy to use and has a FYP, it also lets you use hashtags.

I didn't have enough balance to cash out when I wanted to close my account. So I mailed them a few times about it, they eventually sent it over to me once I talked to a human.

They do have an automated system for emails, so you do need to ask for a person. Just so everyone knows.

If I wanted to start this line of work again, I would come back.

February 24, 2025
Unprompted review
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Reply from Fansly

This warms our heart to hear, thank you so much Lisa! If you ever want to come back, we're prioritizing tutorials and educational content so creators can thrive faster on the platform.

Thank you for being a creator with us. We hope to see you back someday!

Rated 5 out of 5 stars

This is the best adult site

This is the best adult site! Very user-friendly and easy to navigate. It runs smoothly, and I’ve never had any issues with transactions.

February 20, 2025
Fansly logo

Reply from Fansly

Thank you so much Bob! We appreciate your support, so glad to hear you're enjoying the platform!

Rated 1 out of 5 stars

Scam scam scam

Scam scam scam. Avoid at all costs if you’re a creator. They have stolen almost $400 from my creator account. They asked a fictional person in 3D art to sign a waiver form. I informed them it would be impossible for a 3D drawing to sign a form and they told me to get them to do it anyway. They then suspended my account because I broke a rule that they refused to tell me what rule. Then stole my money. They are scammers.

July 27, 2024
Unprompted review

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