Fantasy Football Hub (FFH) brings excellent planning and preparation tools right to your fingertips in the App. Information is clear and concise and the format easy to follow. It helps me enormously i... See more
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Written by the company
The home of Fantasy Football.
Contact info
United Kingdom
- fantasyfootballhub.co.uk
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Replied to 96% of negative reviews
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Fantastic app with brilliant features…
Fantastic app with brilliant features to help shape your fantasy team.

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Great app
Great app, easy to use and very powerful. Website is also very good. Saved me so much time using this platform and given me some great insights.

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great content with many tools in one…
great content with many tools in one place for every wallet
helps experience players as newbies too

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A great appl
A great app, but for teenagers who want to play Fpl seriously they may not want to or may not have the funds to pay for the extra add ons

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Lovely app especially the predictions…
Lovely app especially the predictions part. Would love pro prices to be at a little lower end though. Keep up the good work!

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Unannounced Auto-Renewals & Breach of UK Consumer Protection Laws
Be extremely cautious before giving Fantasy Football Hub your payment details.
My subscription was automatically renewed without any prior warning or notification that a charge was coming, there was no clear notice on the original receipt or my account to show that auto-renewal was active.
Under the Consumer Rights Act 2015 and Consumer Contracts Regulations, terms regarding recurring charges must be transparent, clear, and prominent. Charging customer accounts without prior renewal reminders directly breaches these fairness requirements.
When the charge hit my card, I immediately requested a full refund under my statutory rights. Over two weeks later, customer support has completely ignored my correspondence.
Because they failed to respond, I have had to lodge a formal chargeback claim through my bank for an unauthorised transaction and report their practices to Citizens Advice / Trading Standards.
Avoid this service at all costs as they are very clearly employing a legally dubious subscription trap.

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be careful with the auto renew
be careful with the auto renew, if you dont remember even on the day of renewal and you want to cancel you will not get a refund, perhaps a reminder of when the renewal would be helpful especially as you have my contact details??

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I had an issue and Kate who was very…
I had an issue and Kate who was very helpful sorted it with a few mins of my email. Really happy with the support.. thank you again

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Avoid
Unfortunately had to give this one star.non existent faceless customer service . Rip off . Avoid

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Good Customer Service
Had a few hiccups with the customer service email, however now fixed. Once I managed to get through to someone the responses were quick and got the problem sorted!
Thank you!

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Great Experience with Support Team
I had a good experience getting the information and data and rewards from FFH. The staff was courteous and nice.

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I cancelled my subscription last year…
I cancelled my subscription last year and it has renewed putting me in debt because the company chose to renew it even after it was cancelled. So far no contact or response from anyone with the company.

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Terrible at responding to queries
I’ve had 2 occasions where I needed to contact them over the last few years and have never received a response, despite me being a paying customer.
For my recent issue I had to chat with their 'FFH Chat Assistant', it could not help so said “Let me get you in touch with one of my teammates for further help”. Then I heard nothing despite waiting ages. I decided to leave my email address, but still nothing.
I have been a subscriber on their entry-level package for a few years. This season they have removed some of the features from that one (such as AI teams), meaning I will need to upgrade. But the app is not allowing me to upgrade unless I pay the full amount on top of what I’ve already paid as part of my running subscription.

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Avoid at all costs
Avoid at all costs
Have a sneaky hidden auto renew policy and won’t remind you of any renews and won’t refund for it. Customer service is shocking!

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Gives you the winning edge to the lazy…
Gives you the winning edge to the lazy FPL player

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