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Fantrax Reviews 493

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TrustScore 5 out of 5

4.9

Online Sports Betting Vendor
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its extensive customization options, allowing them to tailor league settings, rules, and scoring formats precisely to their preferences. Many users highlight the user-friendly interface and the reliability of the app and website, noting the wealth of information and tools available for managing teams. The customer service team is frequently commended for their quick, professional, and patient responses, often going above and beyond to resolve issues and provide helpful solutions. However, some customers also noted occasional difficulties with customer service, experiencing long wait times or unresponsiveness when trying to get support. A few people mentioned that the platform can take some getting used to initially.

What people talk about most

User experience

Users describe positive interactions with the user experience, highlighting the platform's ease of use and... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the support... See more

Staff

Reviewers express high satisfaction with the staff, consistently highlighting their helpfulness and quick... See more

Website

Clients share positive opinions on the website, highlighting its reliability, user-friendliness, and... See more

Application

Customers had positive experiences with the app. Many reviewers praise Fantrax as the best fantasy app,... See more

Based on these reviews

Rated 5 out of 5 stars

Being new to the Fantrax site I set up my playoff draft. I only had a bit of trouble because of being new to online drafting. Robert was/is extremely patient in pointing the setup in the correct d... See more

Rated 5 out of 5 stars

We moved over from Sleeper PL fantasy having previously ran our league there and on the FPL site. Fantrax is so much more configurable in terms of the settings, format, and scoring. We were able to tr... See more

Rated 5 out of 5 stars

Just wanted to say that the support team at Fantrax has been rock solid. Moving a dynasty league to a new platform can be a daunting process with each site doing things a little different and getting... See more

Rated 5 out of 5 stars

Switched from a different fantasy website that i will not name. Fantrax has been much more versatile and there support team has been very quick to respond to any of my question. All of witch have been... See more

Company details

  1. Online Sports Betting Vendor

Written by the company

At Fantrax, our guiding principles are simple. We've created a superior fantasy sports product that is easy-to-use and completely customizable to set up your league the way you want to. It's also more powerful and feature-rich than the other guys. All backed up with the best customer service provided by people who actually care and want to make your experience better.

Contact info

4.9

Excellent

TrustScore 5 out of 5

493 reviews

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Rated 5 out of 5 stars

Best support I have seen

Just started new league in this platform, needed some help.

Support answered and helped faster then police usually does !!! 💪😅

Thanks
J.

November 11, 2021
Unprompted review
Rated 4 out of 5 stars

Mostly Positive…

The website has been overwhelmingly positive. Love the extra features and the app is great. There are occasional glitches with waiver wire pickups but other than that very good.

November 1, 2021
Unprompted review
Rated 4 out of 5 stars

The app is fantastic

The app is fantastic! Full of features and the download of data is particularly great for those who like to analyze the data in another app.
The menu options are sometimes hard to find as there are so many and can be buried in different places. It could be more intuitive that way.

October 29, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

I have never experienced an online fantasy sports realm as detailed as Fantrax. The constant player updates are incredibly useful and the interface is excellent on both phone and pc!

October 26, 2021
Unprompted review

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