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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, most reviewers were somewhat happy with their experience overall, reflecting a generally positive reception. Consumers frequently praise the impressive quality, thoughtful design, and reliable performance of the brand's diverse product lineup. Buyers note that items are well constructed, arrive nicely packaged, and work wonderfully for everyday tasks. However, some customers also noted frustrating shipping delays and unexpected problems regarding their orders. Several reviewers stated that packages took an extremely long time to ship, got lost, or were never actually received. Shoppers expressed disappointment when tracking updates were missing or deliveries failed to arrive within the expected timeframe.

What people talk about most

Quality

Customers consistently note positive experiences with quality, highlighting that items are well constructed... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with some consumers praising fast shipping times... See more

Order

Users describe ambiguous interactions with order experiences, as many customers report significant delays,... See more

User experience

People report positive experiences with user experience, noting that items are easy to set up, compact, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This product is impressive. It inflates the tires on my Cybertruck to 50 psi much faster than the air compressors you use at big chains like Sheetz gas stations. Most of the time their compressors cra... See more

Rated 5 out of 5 stars

Lightweight, parts seem to be high quality, or at the very least don’t feel cheap. Everything locks together nicely. Packaging was phenomenal actually. And this little guy sure does suck!! Truly th... See more

Rated 5 out of 5 stars

Fanttik makes great products. Their products are high quality and perform well. Even when you have an issue, they promptly respond and resolve the issue right away. I probably own 12-13 products fr... See more

Rated 5 out of 5 stars

I've seen several different products offered by this company. They all seem to be well constructed from quality materials, and work exactly as advertised. The products come well packaged and my order... See more


Company details

  1. Automotive Repair Equipment Wholesaler

Written by the company

Fanttik offer high-quality modern design automotive, tools, e-scooters and outdoor products. The products are not only trendy in design but also sophisticated and portable. Our product combine high-tech feature with down-to-earth practicality to meet customer's requirements. We aim to provide products necessary to bring excitement and innovation to everyday life, also inspire individual to explore their creativity. With Fanttik, you can unleash your imagination and make every moment more thrilling.


Contact info

3.6

Average

TrustScore 3.5 out of 5

144 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(144)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

I’m not Brad Miller and your still…

I’m not Brad Miller and your still sending me emails

April 24, 2026
Fanttik logo

Reply from Fanttik

Hello, please contact our customer service. We are aware that someone may use your email address to place an order. We will handle this issue for you as soon as possible.

Rated 5 out of 5 stars

Quality products

Quality products, quick delivery

April 23, 2026
Fanttik logo

Reply from Fanttik

Thank you for your feedback and please feel free to contact us if you encounter any problems while using the product.

Have a good day!

Rated 1 out of 5 stars

Fanttik - Failure to launch!

Ordering directly through Fanttik was a complete failure. I placed an order for a X11 Bike Pump on April 22 and received a tracking number. After not seeing
any changes to the tracking other than “label created” I contacted Fanttik customer service and got a response on April 30 saying “we’re on it, can you wait a few days”. After a week with no delivery or update I contacted customer service again and asked them to cancel the order. I received a response on May 6, again asking that I wait, this time three days, and if it doesn’t show up contact customer service for a refund. I responded that they are waiting my time and please cancel the order like I requested already. Still waiting.

April 22, 2026
Fanttik logo

Reply from Fanttik

We sincerely apologize for the delayed delivery of your package. The order did indeed exceed our promised delivery time. After receiving your feedback, we promptly confirmed the package's whereabouts with the logistics company and confirmed that it was not lost and would still be successfully delivered. Therefore, we suggest you wait patiently for a while longer. Currently, the logistics tracking information is updating normally and shows delivery on the 10th. If it is still not delivered by the 10th, we will immediately process your refund. Please contact us after you successfully receive your package. We are willing to provide a corresponding compensation mechanism for delivery delays caused by logistics reasons. Finally, we hope our products will satisfy you.

Rated 4 out of 5 stars

Seems to work well a good product.

Seems to work well a good product.
Shipping was lolongrr than expected.n

April 30, 2026
Fanttik logo

Reply from Fanttik

Thank you for your feedback. Please feel free to contact us if you encounter any problems while using the product.

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Rated 5 out of 5 stars

Have not had an opportunity to use it…

Have not had an opportunity to use it yet, but very impressed how well made it is, and the power of the air flow. Many planned uses.

April 24, 2026
Fanttik logo

Reply from Fanttik

Thank you for your feedback. Please feel free to contact us if you encounter any problems while using the product.

Rated 5 out of 5 stars

Ideal motorcycle travel tire inflator

Product is perfect for my needs - motorcycle travel inflator to include international travel as it meets the updated flying restrictions on battery size and it was priced right on the fanttik website.

April 20, 2026
Fanttik logo

Reply from Fanttik

Hello, we're delighted to hear that Fanttik's air pumps can meet your needs, which motivates us to continue optimizing and upgrading our products! Please feel free to contact us if you encounter any problems while using the product.

Rated 1 out of 5 stars

Worst customer support and worst…

Worst customer support and worst product for industrial use and personal use. I will never buy or recommend anyone.

March 9, 2026
Unprompted review
Fanttik logo

Reply from Fanttik

Hi, we’re truly sorry to hear about your disappointing experience with our product and customer support. This is absolutely not the level of service and quality we aim to provide, and we take your feedback very seriously.
Please send us a direct message with your order number or contact details so our team can investigate your case thoroughly, address the issues you’ve faced, and work toward a proper resolution.We value your opinion and are committed to making this right for you.

Best regards,

Fanttik Support Team

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Rated 5 out of 5 stars

Customer Service

Needed an additional part for my pressure washer. Reached out to customer service. Spoke with someone named Becky and she was great and responded within a timely manner. Sent out the part I needed next day.

February 9, 2026
Unprompted review
Rated 2 out of 5 stars

Purchased my Fanttik vacume in Dec

Purchased my Fanttik vacume in Dec. It shuts off after 22 seconds. Fanttik keeps running me in circles and passing me on to a different person. S far there is no solution and they are not willing to refund my money.

January 23, 2026
Unprompted review
Fanttik logo

Reply from Fanttik

Hi, we’re very sorry to hear your Fanttik vacuum has been shutting off after just 22 seconds, and we sincerely apologize for the frustrating experience you’ve had with our support process.
All Fanttik products come with a 1-year free warranty, and we are fully committed to honoring that for you. To help our technical team quickly diagnose the issue and provide a clear solution (including a refund or replacement if confirmed defective), could you please share a short video showing how the vacuum shuts off during normal use?
Once you send the video to our support team directly, we will assign a dedicated agent to handle your case exclusively and follow up with a resolution without any further delays or transfers.We want to earn back your trust and resolve this for you as soon as possible.

Best regards,

Fanttik Support Team

Rated 1 out of 5 stars

bought a 5100 Apex inflator

bought a 5100 Apex inflator. I can't get it to work. Called Fantikk customer service to get a tech to troubleshoot. Said to write them rather than to talk to a tech, Bought it at Costco. Customer service is terrible.

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

Fanttik C8 Nano Cordless Electric Scissors

I used to procrastinate so very much cutting down boxes for recycling. I LOVE THIS PRODUCT.

Fanttik C8 Nano Cordless Electric Scissors

I've used it for months now without even having to recharge! Currently at 85%, guess I better let the USB cord have its way.

December 28, 2025
Unprompted review
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Rated 1 out of 5 stars

Worked well for 1 year, now off to get an Airmoto.

Worked well for 1 year. We used to be able to top off all 4 tires easily on one charge.

After that it would only charge to 3 bars.

Now it charges to 3 bars but when used immediately thereafter, it will quickly drop down to 2, and then 1 and then off, all before you can put 5 pounds of air in one tire.

Will be replacing it with an Airmoto as a friend has one and LOVES it.

December 23, 2025
Unprompted review
Rated 1 out of 5 stars

I called 3 days ago and still waiting…

I called 3 days ago and still waiting on customer service. When you call you cannot speak to anyone.
At this point I'm very disappointed.
I have only had my vac for 3 weeks and charged it once. now its not working
Fanttik Vacuum from costco

December 16, 2025
Unprompted review
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Rated 5 out of 5 stars

Great products and customer service

After receiving one of their electric screwdrivers as a gift I absolutely loved it. Shortly there after I have purchased several other of their products from a precision screwdriver set to the hand vac.. Unfortunately after using one of the torx bits the tip was twisted, I contacted their customer support as was able to get it replaced hassle free. GREAT products, EXCELLENT customer service and a warranty that they stand behind.

November 28, 2025
Unprompted review

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