FareTerminal Reviews 12

TrustScore 4 out of 5

3.8

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Company details

  1. Travel Agency
  2. Budget Hotel
  3. Cruise Travel Agency

Written by the company

Introducing Fare Terminal, your ultimate destination for seamless travel planning and booking. Whether you're embarking on a solo adventure, a romantic getaway, or a family vacation, Fare Terminal is your one-stop platform for all your travel needs. At Fare Terminal, we understand that planning a trip can be overwhelming. That's why we've designed our website to be user-friendly, intuitive, and comprehensive. From searching for flights, hotels, and rental cars to discovering exciting activities and attractions at your destination, Our advanced search engine allows you to easily compare prices, flight times, and hotel amenities, ensuring that you find the best deals tailored to your preferences and budget


Contact info

3.8

Great

TrustScore 4 out of 5

12 reviews

5-star
4-star
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1-star

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Rated 1 out of 5 stars

APPEARS TO BE A SCAM

Rip off - they appear to get you a low fare trip (however with looooong layovers). You show up at the airport or (thankfully like we did) check your flights the day before only to find out your trip has been "canceled" by "someone". You call fare terminal and they tell you they can rebook your flight if you pay $1100 more. If you object to that amount they claim "oops sorry" it's only $50 per leg to rebook, but it still somehow comes out to over $350. The call center is based in India. The website says they are in Iowa City, Indiana, but they are not registered with the secretary of state nor listed with the better business bureau. I called the airline and here is what they did: They booked the trip they were "selling us" through the airline's webpage [using that airline's "advantage" program - apparently stolen]. The next day, they canceled the trip, got a trip credit and had the credit emailed to themselves [I'd give you the email, but trust pilot doesn't allow that]. Per the airline's corporate fraud division it looks like the trip credit was converted or exchanged after that again - and perhaps more than once. The scammers used the trip credit to travel -or possibly sold it multiple times.

August 29, 2024
Unprompted review
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Rated 5 out of 5 stars

I was quite skeptical due to going…

I was quite skeptical due to going online scams but sage reassured me and was able to provide my booking reference and email booking before I paid full amount. She was able to me a good price as well.

February 19, 2024
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Reply from FareTerminal

DearJennifer ,

We wanted to take a moment to express our gratitude for the incredibly kind review. Your feedback means a lot to us.

Your words motivates us to work hard and place a lot more dedication for best services.

We really appreciate the time you took to share your thoughts.

Rated 5 out of 5 stars

I have not seen this level of customer…

I have not seen this level of customer service . Carlos has done a fantastic job to get my trip booked to Miami. Price was also good. Carlos was great.

February 15, 2024
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Reply from FareTerminal

Dear Michael ,
We wanted to take a moment to express our gratitude for the incredibly kind review. Your feedback means a lot to us.

Your words motivates us to work hard and place a lot more dedication for best services.

We really appreciate the time you took to share your thoughts.

Rated 5 out of 5 stars

Experience of making my booking with…

Experience of making my booking with Hank went well. He Made my booking very easy, he was quite helpful and efficient. I will use the company again fore my bookings.

February 9, 2024
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Reply from FareTerminal

Dear Mary ,
We wanted to take a moment to express our gratitude for the incredibly kind review. Your feedback means a lot to us.

Your words motivates us to work hard and place a lot more dedication for best services.

We really appreciate the time you took to share your thoughts.

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Rated 5 out of 5 stars

I don't usually write reviews but I did…

I don't usually write reviews but I did this time to show how Eric Made my travel experience rich. I had such a mix feelings about purchasing my tickets with them. However, Eric assured me that everything will be just fine. He did such a great job and all the things he told me manifested and I was very happy. I got mt e-Tickets and confirmation number within 24 hours of making payment. I will be using fare terminal for all my travel needs in the future. Thank you again Eric for saving me money on this trip.

February 13, 2024
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Reply from FareTerminal

Dear Harper ,
We wanted to take a moment to express our gratitude for the incredibly kind review. Your feedback means a lot to us.

Your words motivates us to work hard and place a lot more dedication for best services.

We really appreciate the time you took to share your thoughts.

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