Farillio simplifies intimidating paperwork and makes life easier for entrepreneurs who don’t have a legal or accounting background. It’s a fresh, affordable and digital approach. Founder, Merlie Cal... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have just subscribed to Farillio and am finding the tool extremely useful for self-employed, SMEs and startups. I have explored quite a few of the resources, and there is so much more to review. It... See more
Company replied
Had an issue with some renewal documents. The support dept was on it very quickly and provided clear instructions as to what to do - problem was resolved. Very good support all round.
Company replied
To. Be honest I’ve been subscribing but not using your service. I’m a multi media artist and have over the years done many things - I’m an enthusiast and a bit of a dilettante which doesn’t help bu... See more
Company replied
Company details
Written by the company
Farillio delivers enduring value for small businesses, families, and individuals by giving them the practical tools, clear guidance, and ready-to-use resources they need to work confidently, solve problems fast, and make informed decisions. Our platform brings together expert-approved legal documents, step-by-step business guides, HR and compliance tools, financial planning resources, and everyday household and lifestyle support, all designed to save time, reduce risk, and help people move forward with certainty. Whether you’re running a business, managing a household, or accessing Farillio through one of our partner brands, you’ll find simple, affordable, and trustworthy solutions that make it easier to handle real-world challenges, including: - Creating legal documents and contracts - Managing HR, employees, and workplace issues - Staying compliant with UK law, GDPR and regulation - Handling disputes, debt, tax and operational risks - Starting, funding, or growing a business - Protecting your family, home, and personal affairs Farillio is built to meet users where they are, giving them fast answers, practical workflows, dynamic templates, and on-demand support whenever they need it. Our mission is to remove complexity, reduce stress, and provide long-term support that helps people and organisations thrive. We also power co-branded platforms for leading insurers, membership organisations, and corporate partners, enabling their customers to access the same trusted tools and guidance through tailored hubs that reflect their brand and needs. For more information, contact support@farill.io
Contact info
London, United Kingdom
- support@farill.io
- farill.io
Shana was extremely helpful
Shana was extremely helpful, kept me up to date with progress and fixed the issue promptly
March 8, 2022
Unprompted review
Advertisement
VERY HELPFUL SITE
January 9, 2022
Unprompted review
Reply from Farillio
Hi William,
Thank you for your review, it’s great that Farillio has been helpful for you!
If there is anything else we can do to help please do feel free to let us know.
Best wishes,
Katie
Reply from Farillio
Hi Andrew,
Thanks so much for your review! We're glad that you're finding Farillio helpful.
Feel free to let us know if there are any additional features or improvements that you would find valuable so we can keep providing you with a great experience.
Best wishes,
Katie
Powerful tool
I have just subscribed to Farillio and am finding the tool extremely useful for self-employed, SMEs and startups. I have explored quite a few of the resources, and there is so much more to review. It really exceeded my expectations. I hope to update this review further as I use the tool and provide more detailed feedback as I use the resources available.
September 16, 2021
Unprompted review
Reply from Farillio
Hi Elizabeth,
Thank you so much for your review!
We're so glad that you're finding the tool so valuable. We're always working to extend our resources section to provide as much support as we can when starting up, running or growing a business.
I look forward to any additional detailed feedback as you continue to use the tool!
Best wishes,
Adam
Excellent - 100 out of 10!
I wanted to update some of our company policies and I found Farillio to be excellent! I will give Farillio 100 out of 10 (my daughter's score for things which are really very good!). The templates really are very well drafted and I found the site user friendly - I am an ex lawyer, now a managing partner and I can be picky on detail but I couldn't fault this site. Great work Farillio - you are onto a winner!
August 25, 2021
Unprompted review
Reply from Farillio
Hi William,
Thank you very much for your wonderful review!
We are delighted that you had such a great experience using our product.
Feel free to let us know of are any additional features or improvements that you would find valuable so we can keep providing you with a great experience.
Best wishes,
Adam
Advertisement
Interesting experience
Interesting experience, it took a while to wrk out how to use it.
the instances where the words were not avaliable in the selection.
i found it easier to cut and paste into word and do the revisions from there
June 22, 2021
Unprompted review
Reply from Farillio
Hi Alastair,
Thank you for your review and for giving us some detail on how you are using Farillio.
It's really important to us to get comments like this from our users, so we can aim to constantly improve user experience. To update you, it’s in our pipeline to offer a more extensive onboarding journey or ‘how to use’ the platform for new users, so we hope you will find this useful once it's live.
We have also recently updated our template functionality to allow users to view version history and changes they have made, which should hopefully be helpful to you in future, so you can see any revisions and amends easily. You can access this by pressing on the file icon within a template and then clicking version history.
With best wishes,
Jasmin
Rapid service
Tech issue with some of the templates, quick email and a live chat and was sorted in 15 mins.
June 17, 2021
Unprompted review
Reply from Farillio
Hi Vince,
Thank you for your lovely review and for being patient with us whilst we fixed it.
We’re sorry about the tech issue, but we’re glad to hear that everything is sorted for you now.
All the best,
Katie
Brilliant value - wouldn't be without Farillio in my toolbox
I am a former General Counsel - a corporate lawyer with 20 years experience - who founded a tech start up in 2020. I could not have got this far without Farillio. I have set up an Associate Consultant model, built an Employee Handbook, and achieved ISO certification all through using Farillio templates. One NDA recipient described the Farillio mutual NDA as "if Carlesberg made NDA's" - and the automated signature process is a doddle. I am constantly turning to Farillio for help. Now we are getting a little bigger - an integration with a contract management platform would be amazing .... please?
May 14, 2021
Unprompted review
Reply from Farillio
Hi Zoe,
Thank you very much for such a lovely review. It's invaluable to hear such brilliant feedback from a frequent user of the platform.
We are about to start testing the first phase of our contract management system, so we hope you will be able to test it out, and let us know what you think very soon!
With best wishes,
Jasmin
More tips and explanations please!
The tips and explanations were very helpful, but a handful of the terms were worded in such a way that it wasn't easy to understand exactly what they meant and didn't have explanations alongside to clarify.
April 6, 2021
Unprompted review
Reply from Farillio
Hi Julie,
Thank you for your review and feedback. It's really helpful for us to hear your thoughts on Farillio so we can use this to further improve our offering.
We test our materials with our customers frequently, to avoid jargon or clunky terms, so I'm sorry that you've encountered some terms that were unfamiliar or not as user-friendly as you'd like.
We're keen to remedy this as soon as possible and would love to hear more detail about which ones you're referring to. If you're willing to do so, please would you drop me a line at: Jasmin@farill.io to help us to improve!
With best wishes,
Jasmin
Advertisement
I visited the website and found it easy…
I visited the website and found it easy to negotiate. I was pleasantly surprised as to how easy it was to find the advice i needed.
Thanks
March 20, 2021
Unprompted review
Reply from Farillio
Hi Howegreen Holdings Ltd,
Thank you for your lovely response. It's part of our mission to make business and law accessible to our community so it's great to hear that you found it easy to navigate and find what you needed.
With best wishes,
Jasmin
It's like a lawyer in your pocket
Great product and templates are easy to use. An abundance of contracts and policies - perfect for any startup in the UK looking to grow their operations.
March 11, 2021
Unprompted review
Reply from Farillio
Hi André,
Thanks so much for leaving a lovely review, it's great to hear that you're enjoying our product, and we love hearing from fellow startups within the community.
All the best,
Katie
To Adam - a question
To. Be honest I’ve been subscribing but not using your service. I’m a multi media artist and have over the years done many things - I’m an enthusiast and a bit of a dilettante which doesn’t help but have a couple of serious contract/agreement situations.
Would it be possible to chat ?
My number is 07931 877006 call anytime or tell me when would be best to reach you.
Best wishes, Paul Roundhill
February 10, 2021
Unprompted review
Reply from Farillio
Hi Paul,
Thank you for your reach out and apologies for the delayed response, we don't check this channel daily but of course we can help and we'd be delighted to.
My email is: jasmin@farill.io, if you send me an email with more detail on the legal help you require, we can take things from there.
Great legal templates for small…
Great legal templates for small businesses. Easy to use and adapt to your own circumstances - and up to date with present legislation too.
February 8, 2021
Unprompted review
Reply from Farillio
Hi Neil,
We really appreciate the feedback, keeping the small business community up to date with the latest information is part of our mission.
We regularly post updates on our Twitter: https://twitter.com/farillio, and LinkedIn: https://www.linkedin.com/company/farillio accounts, so make sure to check them out in the future.
Best wishes,
Jasmin
Advertisement
Very usefull
We used Farillo to develop our terms and conditions text. We think it is a very useful and helpful platform.
February 8, 2021
Unprompted review
Reply from Farillio
Hi Filiz,
It's great to hear that you're finding the platform helpful. We know that it can be hard to find the right terms and conditions, so we have tried to make it simple through our template selector functionality.
Do reach out via our live chat if you have any more questions.
All the best,
Katie
Excellent product find it very helpful…
Excellent product find it very helpful and informative thanks
February 8, 2021
Unprompted review
Reply from Farillio
Hi Loganmc,
Thank you for a lovely review, it's great to hear that you're enjoying Farillio!
Best wishes,
Jasmin
Very useful tools and templates
February 8, 2021
Unprompted review
Reply from Farillio
Hi Gavin,
Thank you for your feedback, we've got lots more coming to the platform this spring that we hope you'll enjoy too.
All the best,
Katie
It would be so much easier if we could…
Hi - I understand the want to offer a documant editor however that just doesnt work for what I believe is a large portion of the people you working for. It would be so much easier if we could simply just download the document's in word and this just means a download button.
Complications like document editors are only there for people to charge the sites owners more in my opinion!
February 8, 2021
Unprompted review
Reply from Farillio
Hi David,
Thanks for your review and for offering your feedback. We really value honest feedback as it helps us directly improve the platform.
Regarding the ability to download documents in a Word format, our approach is that by offering an interactive document editor within our platform we're able to offer additional value that helps our users with their workflows.
For example, documents can be shared with others in your team (or even external users) so you can collaborate on documents during drafting. (We're currently working on some additional improvements to our collaborative features to make them even more powerful.)
We're also able to offer e-signing capabilities by having the document in our platform, as well as automatically populating certain information such as your business name and address when landing inside our document editor.
I hope this explains why we're putting our resources into offering an ever-improving document editor inside our platform rather than building Word download capabilities.
Thanks again for your feedback and enjoy the rest of your day!
Farillio Team
Advertisement
It's really useful to have templates…
It's really useful to have templates for key business documents, so you don't need to worry about missing important legal conditions out, and without the cost of a solicitor.
February 8, 2021
Unprompted review
Reply from Farillio
Hi Rachel,
We really appreciate your feedback and thoughts, it's part of our mission to make law and everyday business more accessible for everyone.
Do reach out on our live chat if you have any more questions.
All the best,
Jasmin
Great platform with good user interface…
Great platform with good user interface and numerous well thought out resources
February 8, 2021
Unprompted review
Reply from Farillio
Hi Antony,
Thanks so much for leaving a great review. We are constantly updating and adding more resources to the site, such as helpful guides, handy templates and FAQ videos. Do make sure to check back for anything else you might need.
Best wishes,
Katie
Great platform!
This is such a great platform! I set up my own business in Feb 2020 (good timing, huh?) and found the resources here incredibly useful - everything from practical guides to template board minutes. I have also used the 'Speak to an Adviser' service - the lawyer I spoke to was friendly and helpful, and was very good value for money.
February 8, 2021
Unprompted review
Reply from Farillio
Hi Jamie,
Thank you for such a lovely comment, we're glad we could be of help during such a difficult time for our community.
We are built by founders for founders, so it's great to hear that our platform is working for you.
Do feel free to reach out on live chat if you have any further questions.
All the best,
Jasmin
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.