Farleys Solicitors Reviews 

103
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and professional staff for their dedication, keeping clients thoroughly informed and updated throughout their legal cases. People consistently note that the legal team provides exceptional guidance and deeply compassionate support, which makes highly stressful situations much easier to navigate and successfully manage. Some reviewers were not happy with initial communication or experienced unexpected difficulties during the early stages of their enquiries. A few individuals pointed out that initial interactions could feel challenging when discussing sensitive information, and certain transactions did not run entirely smoothly from start to finish.

What people talk about most

Staff

Customers had positive experiences with staff, frequently describing team members as exceptionally... See more

Service

Reviewers highlight positive aspects of service, noting that the staff are very helpful and professional.... See more

Customer service

Users describe positive interactions with customer service, as reviewers frequently highlight helpful staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jade at Farleys has been amazing throughout my personal injury claim. Jade is very thorough and kept me updated throughout. She has offered me expert legal advice which I took on board, leading to a... See more

Company replied

Rated 5 out of 5 stars

The service we received from John Bradfield-Kay and his team was excellent. The process was explained and any questions or queries we had were answered promptly by either a phone call or an email.... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant dealings with Farley’s Solicitors, specifically with Atif Nazir , His communication was excellent and he kept us advised and informed at all times . He was extremely knowledgeab... See more

Company replied

Rated 5 out of 5 stars

I could not recommend Farley's Solicitors highly enough. Andrea Edwards dealt with Land Registry when house deeds previously notified as missing were located. She explained the process needed and that... See more

Company replied


Company details

  1. Legal Services
  2. also in
  3. Law Firm

Information provided by various external sources

Farleys Solicitors LLP is one of the leading law firms in the Northwest. The practice has an excellent reputation developed from its high calibre lawyers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

103 reviews

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1-star

No recent history of asking for reviews

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4.6

All reviews

(103)

29 reviews in the last 12 months

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Rated 1 out of 5 stars

Awful expereince.

I contacted Farleys Solicitors ~2 weeks ago, regarding historical child abuse CICA claim. I told them I was unsure if I want to make a CICA claim and wished to speak to someone about it first.

The person I spoke to, I felt, made it very hard to speak to given the nature of the information I had to provide. I felt I was made to feel that I was being dishonest. I was given two different time frames for someone to get back to me - neither time frame has been met. I wont be using Farleys Solicitors. It was an awful initial experience and their promise has not been kept.

October 13, 2026
Unprompted review
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Rated 1 out of 5 stars

Zero Communication

Has Tom O'Neil left Farleys? I emailed him on the 06th July 2026 and the 16th October 2026 and I am yet to receive a reply?
Would not recommend this solicitor.

July 16, 2026
Unprompted review
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Reply from Farleys Solicitors

Hi Andrew,

We’re sorry to hear that your experience does not meet your expectations. We strive to provide timely and transparent service to all our clients, and we regret any delays that may have occurred during your matter. If you would like to discuss your experience further or if there’s anything we can do to assist you, please don’t hesitate to contact us directly on info@farleys.com.

Kind regards,
Farleys

Rated 5 out of 5 stars

Service and staff were very helpful and…

Service and staff were very helpful and professional.

October 7, 2026
Unprompted review
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Reply from Farleys Solicitors

Hi John,

Thank you for your 5-star review.
We're delighted to hear you found our team helpful and professional.

Wishing you the best for the future.
Farleys

Rated 5 out of 5 stars

Settlement Agreement

Thanks to Victoria who made the whole experience of navigating a Settlement Agreement easy to understand and less overwhelming. Danielle supported with the process, keeping it moving forward. And the added confidence boost from Victoria was much appreciated. Thank you.

September 24, 2026
Unprompted review
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Reply from Farleys Solicitors

Hi Paula,

Thank you for your kind feedback. We're delighted to hear that Victoria made the Settlement Agreement process easier to understand and less overwhelming, and that Danielle helped keep everything on track. We’ll be sure to pass on your lovely comments to both of them.

Wishing you all the best for the future.
Farleys

Rated 5 out of 5 stars

Great experience with Rebecca miller

Great experience. Rebecca miller was fantastic at supporting and explaining things with me throughout the process

September 30, 2026
Unprompted review
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Reply from Farleys Solicitors

Hi Howard,

We appreciate you leaving a 5-star review and that you had a positive experience with Rebecca.

Wishing you the best for the future.

Best wishes

The Team at Farleys

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Rated 5 out of 5 stars

Highly Recommended

I could not recommend Farley's Solicitors highly enough. Andrea Edwards dealt with Land Registry when house deeds previously notified as missing were located. She explained the process needed and that it could take up to 12 months to be resolved. We will definitely be using Farley's for any future legal matters

September 4, 2026
Unprompted review
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Reply from Farleys Solicitors

Hi Barbara

Thanks for taking the time to leave this 5-star review! Your kind comments will be passed onto Andrea.

Best wishes,
Farleys

Rated 5 out of 5 stars

Exceptional service as always…

Exceptional service as always…
This is now the 3rd time in 14 years that we have used Andrea (Senior Associate) for our conveyancing needs and as ever, we were glad we did. Can honestly say that on all 3 transactions there were issues and all ran far from smoothly, but it was always down to another link in the chain. Andrea was faultless and remained on top of everything throughout, especially on our most recent house move 7 weeks ago; plus, Andrea handled the sale of my parents house too and they were glad that we recommended her to them. Just ‘thank you Andrea’.. we’d have a few more grey hairs if it wasn’t for you! Just impeccable.. can’t recommend highly enough ⭐️⭐️⭐️⭐️⭐️

September 21, 2026
Unprompted review
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Reply from Farleys Solicitors

Hi Christa,

Thank you for your 5-star review and for continuing to trust Farleys with your conveyancing needs.

Best wishes,
Farleys

Rated 5 out of 5 stars

Clear, Straightforward Employment Advice

I had a very positive experience with Victoria Mitchell, Partner and Head of Employment, and Danielle Hartley, Secretary. Their clear advice and no-nonsense approach throughout made an employment matter feel straightforward and easy to navigate.

I always felt I understood my options and the process, and ultimately achieved the outcome I was looking for. I’m very grateful for the support and assistance I received and would happily recommend Victoria and Danielle to anyone needing employment advice.

September 9, 2026
Unprompted review
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Reply from Farleys Solicitors

Hi Adnan,

Thanks for the 5-star review! We're delighted to hear that we could achieve the outcome you wanted.

Best wishes,
Farleys

Rated 5 out of 5 stars

Huge thank you to Rebecca Miller and…

Huge thank you to Rebecca Miller and her team at the Burnley office, for all your help and advise with my recent situation. Extremely prompt, efficient, friendly & courteous. Would highly recommend.

August 17, 2026
Unprompted review
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Reply from Farleys Solicitors

Hi Janet,

Thanks for the 5-star review! We're so glad to hear that you'd recommend us.

Best wishes for the future,
Farleys

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Rated 5 out of 5 stars

The service we received from John Bradfield-Kay

The service we received from John Bradfield-Kay and his team was excellent. The process was explained and any questions or queries we had were answered promptly by either a phone call or an email.
We were kept up to date regularly and anything outstanding was chased up. We knew that we were in safe hands and being dealt with very professionally which made things a lot less stressful and put our minds at rest. Many thanks it's much appreciated.

July 29, 2025
Unprompted review
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Reply from Farleys Solicitors

Thank you for taking the time to leave this 5-star review! We're pleased to hear that you felt you were in safe hands throughout your dealings with us.

As a full service firm, if we can be of further assistance in the future, please don't hesitate to reach out!

Best wishes,
Farleys

Rated 5 out of 5 stars

Working with Jonathan Bridge and his…

Working with Jonathan Bridge and his team was an exceptional experience. As a specialist in CICA cases, they demonstrated outstanding professionalism throughout my CICA claim. I am so grateful for their guidance and substantial award they helped me achieve. Jonathan is truly an amazing solicitor very knowledgeable and professional cannot thank Jonathan and his team enough from the bottom of my heart Thank you! if your considering a CICA claim reach out to Farleys Solicitors they will be by your side every step of the way…

July 6, 2026
Unprompted review
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Reply from Farleys Solicitors

Hi Mohammed,

Thank you for taking the time to leave this review, and for trusting us with your case.

We wish you all the best for the future,
Farleys

Rated 5 out of 5 stars

Johnathan Bridge is an amazing…

Johnathan Bridge is an amazing solicitor. He took on a case that had been refused by many other solicitors. He made me aware of cica claims, that I had no idea existed. He worked hard and over a couple of years to make sure that I received compensation for the abuse I suffered as a child. He worked with a kind and empathetic approach to my experience and did all to make sure I came away with compensation. Not only did he receive a good amount of compensation, the whole process helped me to heal and move on. Highly recommend Johnathan.

July 4, 2026
Unprompted review
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Reply from Farleys Solicitors

Hi Catherine,

Thank you for this heartfelt 5-star review.

Wishing you all the best for the future,
Farleys

Rated 5 out of 5 stars

Michele and Keith were amazing

Michele and Keith were amazing. Really impressed and cannot recommend them enough.

June 15, 2026
Unprompted review
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Reply from Farleys Solicitors

Hi Robert,

Thanks for the 5-star review! We're delighted to hear you would recommend Michelle and Keith.

Best wishes,
Farleys

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Rated 5 out of 5 stars

Big shout out Victoria Mitchell for…

Big shout out Victoria Mitchell for hard work and professional manner throughout a stressful process for me.
Also the very helpful Danielle Hartley for her care and attention to detail

Excellent solicitor & team
I would highly recommend.

June 19, 2026
Unprompted review
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Reply from Farleys Solicitors

Hi Chula,

Thanks for taking the time to leave Victoria and Danielle a 5-star review!

All the best,
Farleys

Rated 5 out of 5 stars

Great experience

This is the second time we have used this particular solicitors and we have found them great for us.
Michelle kept in touch with us and responded to queries quickly. I will definitely be using them again.

June 12, 2026
Unprompted review
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Reply from Farleys Solicitors

Hi Nicola,

Thanks for the 5-star review! As a full service firm, if we can be of further assistance, please don't hesitate to reach out.

Best wishes,
Farleys

Rated 5 out of 5 stars

prompt clear replies once initiated

prompt clear replies once initiated, a plan put in place and time lines adhered to. both Victoria and Danielle kept me updated and informed'

June 4, 2026
Unprompted review
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Reply from Farleys Solicitors

Hi Tim,

Thank you for leaving this 5-star review!

All the best,
Farleys

Rated 5 out of 5 stars

I was recently represented by Rebecca…

I was recently represented by Rebecca Miller from Farleys Solicitors. Rebecca clearly communicated each step in a way I understood. She was polite, approachable, and professional at all times, removing a lot of the burden in an extremely stressful situation.
I had 100% confidence in Rebecca and am grateful for the service she provided. I would highly recommend Rebecca Miller and Farleys.
Also, a big thank you to secretary Caroline.

May 6, 2026
Unprompted review
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Reply from Farleys Solicitors

Thank you for taking the time to leave this 5-star review. As a full service firm, if we can be of assistance in the future, please don't hesitate to reach out.

Best wishes,
Farleys

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Rated 5 out of 5 stars

I would like to thank all the team at…

I would like to thank all the team at Farleys that have dealt with my claim. It’s been a long process but Jonathan and Olivia made it worth it. Thank you all so much for your time and patience. Your hard work does not go unnoticed.

May 22, 2026
Unprompted review
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Reply from Farleys Solicitors

Hi Cheyanne,

Thank you for taking the time to leave this review. We're pleased to hear that Jonathan and Olivia could make this long process easier for you.

Best wishes for the future,
Farleys

Rated 5 out of 5 stars

Great friendly solicitors

Jane works tirelessly and is friendly and full of knowledge. Explains everything so you can understand every stage. Made a difficult time easier and less stressful.

May 18, 2026
Unprompted review
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Reply from Farleys Solicitors

Hi Angela,

Thanks for the 5-star review! As a full service firm, if we can be of further assistance, please don't hesitate to reach out.

Best wishes,
Farleys

Rated 5 out of 5 stars

Work issue

Dealing with Farley’s last week was easy. Rebecca from the Burnley office was excellent and made my experience so smooth and easy. She took all the stress out of the situation I was in and dealt with it in record time. Thanks again and definitely use again.
Leanne

April 28, 2026
Unprompted review
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Reply from Farleys Solicitors

Hi David,

Thank you for taking the time to leave this 5-star review! We're pleased to hear that Rebecca took all the stress out of your case.

All the best,
Farleys

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