OnPoint Reviews 307

Friendly, helpful, prompt response and return calls
Alex Thomas gave exceptional service.
Cannot praise them highly enough and will certainly use them again.

Hamzah fulat ….was very fast and efficient at handling my house purchase….

Aj Taylor
Norfolk

I would like to express my sincere gratitude to Hayley Timms at ONP Solicitors for her outstanding service and guidance throughout my property purchase process.

Hayley was professional, knowledgeable, and highly responsive from the very beginning. She kept me informed at every stage, explained complex legal matters clearly, and was always available to answer my questions promptly. Her attention to detail and proactive approach helped ensure that the transaction progressed smoothly and efficiently.

Purchasing a property can be a stressful experience, but Hayley's expertise, dedication, and excellent communication made the process much easier and gave me confidence throughout. I truly appreciate her hard work and commitment to achieving a successful outcome.

I would highly recommend Hayley Timms and ONP Solicitors to anyone looking for reliable, professional, and supportive conveyancing services.

Excellent!! Aimee provided great guidance through the process.

Megan was so helpful throughout the whole process.

I would definitely recommend Onpoint to anyone looking to buy/sell.

Thank you for all of the help!

From inception to the end, my experience with Abigail Hartley-Poole of ONP was great. My buyer chose a very difficult firm, however, with so much professionalism, client care and precision we were able to complete the sale. Abigail was the calm in the midst of a storm.

I previously used ONP and came back again for my latest property purchase, and once again the service was excellent. It was a drawn-out rollercoaster of a transaction, but Liz Cassidy made it all manageable. She was always available to answer questions or chase the seller’s side, and I always received a response within 24 hours. Thanks Liz for getting my purchase over the line, I’ll definitely be back again for my next transaction!

I was first time buyer and would recommend them to everyone, they use App based process where you can see all the documents at one place, increases transparency and value for money services. The only reason not to give 5 star was that at times I felt it was difficult to contact my case solicitor even after booking appointment or for some urgent requirements as first time buyers have more queries than the ones who already know the process. Despite that I am very pleased that Romaan from ONP group completed the process successfully for me.

My experience with your law firm throughout the sale of my property was excellent. Despite my being in Italy during the entire process, I was assisted and advised in the best possible manner at every stage of the transaction.

As a first-time buyer, Kate Summer really helped me through everything. She explained each step clearly, kept me updated on the progress, and always informed me about what was happening throughout the process. She stayed in touch with me during every stage and made everything easy to understand.
Kate did thorough research on the property and handled the whole process very smoothly. Many thanks to Kate and ONP Solicitors for all their support.
I highly recommend ONP Solicitors to anyone looking for professional and helpful service.

Smooth process from start to finish. The mobile app was easy to use and really helped speed things up. Any questions or enquiries were answered promptly. We would definitely recommend using ONP!

We had a genuinely great experience with ONP Solicitors from start to finish. From the moment we instructed them for both the sale and purchase of our home, everything felt smooth, well managed, and stress free.

Our case was primarily handled by Scott Dickinson and Andriy Stasiuk, who were both thorough, efficient, and consistently on top of things. Communication was clear throughout, and it was always easy to get in touch when needed. The app was also very user-friendly, which made tracking progress and completing tasks simple and convenient.

What really stood out was that we never felt like just another number. The service felt personal, and there was a genuine sense that our case was being carefully looked after. Even other staff members we interacted with, such as Jake Berriman (although briefly), were polite, professional, and reassuring.

Overall, a seamless experience from beginning to end. We would highly recommend ONP Solicitors to anyone looking for a reliable and efficient conveyancing service.

Niall did a fantastic job, thanks for all your help with our purchase as always!

Fantastic company, third time using now and I would never go anywhere else. Completion took around four weeks. Massive thank you to Robert Haworth for this quick turnaround!

Excellent service with the benefit of using their direct message App’, meant you were constantly kept informed, brilliant

I carried out a lot of research before choosing the right lawyers for conveyancing, good communication was one of the principle actions I was seeking along with a lawyer who has in depth knowledge and Rebecca Timmins did just that, a professional, articulate, and thorough lawyer who we could not ask more of during our 17 week conveyancing on an old rural property in Cornwall. we highly recommend On point and Rebecca should you need their services

Considering the fact that everyone told me it'll be one of the most stressful purchases of my life, I can't say it was. Everything was dealt with in a very timely manner, the house purchase took only 2.5 months and everything was handled without me having to do almost anything(besides signing some documents). Our case handler Nighat Akhtar was very responsive, professional and friendly at all times. Highly recommend the service to anyone looking for a property solicitor.

Emma who works at ONP, dealt with the purchase of my new home. She was amazing. Very professional, and kept me informed every step of the way. I would highly recommend using ONP services in a heartbeat!

ONP have been brilliant, I can’t fault them in any way. Our solicitor Gleice has been amazing at keeping us updated and keeping the whole thing running smoothly! Would 100% recommend!

I had a straight forward house sale with no onward chain. The process was simple and convenient using the mobile app. I would have given 5 stars however, on my completion date, the sale funds were not automatically credited to my bank account, and I had to wait until the next day to receive them, despite calling the office 3 times. I was told that because ‘it was a large some of money, it took longer to transfer’ (which is nonsense). This was really disappointing having to ‘wait’ for my funds to hit my bank the following day, after the new owner had ownership the day before!