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3.2
2 reviews
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Ordered a tweed cap in May 2026 as a present but it arrived with incorrect stitching one side of the peak. This made it stick out and looked awful. I have sent 12 emails to them over the last 2 weeks. They do not read my replies and keep putting off sending me returns postage and a replacement. Their latest response was to offer 15% refund and I keep the cap - the cap is faulty!!!!!!! I will never buy from them again.
Nowhere does it say that this "company" is based in China. Although the hat took almost 2 weeks to get to me it is a good hat but I'm sure I could have got the same thing from a UK based company, probably cheaper looking at websites here.
I didn't log on to the tracking site as I had a feeling there would be an ulterior motive behind this.
I won't use this site again.
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