Faro Travel Costa Rica Reviews 50

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I can’t say enough wonderful things about our trip from La Fortuna to Monteverde with Faro! My daughter and I just hoped for an easy way to get from one place to another, but Freddie made it an experi... See more

Rated 5 out of 5 stars

It was amazing and so much fun. It added a lot of value to our trip because it was so knowledgeable and delicious you could taste anything. The chocolate, coffee Sugar cane. One word amazing! And a... See more

Rated 5 out of 5 stars

Andres has made our visit to Monteverde a smooth ride. Aside from being a fair and reliable driver, he was able arrange reservations and discounts for local attractions and lead us to nature spots tha... See more

Company replied

Rated 4 out of 5 stars

I stayed at a coffee farm a little bit outside of Santa Elena and needed many taxis. They took care of everything. The process of being able to text or call whenever is amazing. This company made my t... See more

Company replied

Company details

  1. Travel Agency
  2. Airport Shuttle Service
  3. Taxi Service
  4. Tour Agency
  5. Tour Operator
  6. Transportation Service

Written by the company

We are a local, family-owned, and operated business eager to work and excel, close-knit and passionate about what we do, with over 25 years of experience. Freddy is the father, and Lidieth is the mother, with 4 children, Lady, Andrés, Justin, and Darla. All working together to offer you lifetime experiences in our beautiful country, as well as a safe, convenient, and flexible way to travel anywhere within Costa Rica, staying within your budget. Every so often, you get lucky to find a business that’s family-owned and run at the same time. Faro Travel Costa Rica is our dream come true, a dream that we want to share with you. We put our heart and soul into it because it matters to us. You matter to us. We are focused on offering personalized, exclusive, and memorable vacation experiences, surpassing the conventional way in which destinations are explored and enjoyed, involving a little fun, encouragement, incredible drivers and guides, great food, local culture, breathtaking sceneries, excellent customer service, and human warmth. As a family, we are always willing to go that extra mile, and we want to invite you to travel with us, remove the hassle and stress of navigating on your own, while still being flexible with your travel schedule and needs and at the same time you will be supporting not only our family but all locals involved in this experience you will be living. We know all the best places, tours, activities, and the most scenic routes to reach your destination. Our reliable, punctual, and welcoming bilingual professionals are eager to help you move safely around the country, and will ensure that you get the most exclusive, distinctive, and personalized service during your visit. Trust is earned. We would be honored and privileged if you give us the opportunity to earn yours.


Contact info

4.8

Excellent

TrustScore 5 out of 5

50 reviews

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Rated 5 out of 5 stars

Great trip to Monteverde with Faro!

I can’t say enough wonderful things about our trip from La Fortuna to Monteverde with Faro! My daughter and I just hoped for an easy way to get from one place to another, but Freddie made it an experience for us. We stopped at a local farm where we got to cut and press sugarcane and enjoy a homemade drink. We also had a rest break at a little cafe with homemade empanadas and a butterfly garden. Freddie shared a lot of great ideas for places to eat and things to do in Monteverde. Looking forward to the return trip with Faro! It’s a family business and you can tell how much care they put into what they do.

March 24, 2026
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Rated 5 out of 5 stars

One of the best!

It was amazing and so much fun.
It added a lot of value to our trip because it was so knowledgeable and delicious you could taste anything. The chocolate, coffee Sugar cane. One word amazing! And a beautiful garden as well

Pura Vida Greetings from Holland

March 14, 2026
Unprompted review
Rated 5 out of 5 stars

Best decision ever to hire a professional driver

Our family stayed in Guanacaste Peninsula Papagayo. We took a day trip to go to a coffee experience in Monte Verde. We were picked up on time by Freddy, driven safely throughout the country and made many fun stops along the way . We had so much fun. Our day would not have been as fun, stress free or easy without Freddy. We also stopped at so many hidden gems that only locals know ! Soo worth it!

January 15, 2026
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Rated 5 out of 5 stars

Reliable and Comfortable Private Transport from Liberia Airport to Tamarindo

I recently used a private transport service from Liberia Airport to Tamarindo, and it was an excellent experience. The booking process was simple and efficient, with clear communication about pickup details. Upon arrival, the driver was already waiting with a sign, making it easy to find them.

The vehicle was clean, spacious, and well air-conditioned—perfect for the tropical climate. The ride itself was smooth, and the driver was professional, friendly, and knowledgeable about the area.

The journey took about 2 hours, and I appreciated the flexibility in scheduling, as well as the option to make a quick stop along the way. The pricing was reasonable for the convenience and comfort provided.

Overall, I highly recommend this private transport service for anyone traveling from Liberia Airport to Tamarindo. It’s an stress-free, comfortable, and safe way to start your trip in Costa Rica!

February 28, 2025
Unprompted review
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Reply from Faro Travel Costa Rica

Dear Maryna Bharara,

Thank you so much for sharing your experience! We’re delighted to know that everything—from the booking process to your arrival in Tamarindo—was smooth and stress-free. Our team works hard to provide clean, comfortable vehicles and professional drivers, so it’s wonderful to hear this reflected in your trip.

We truly appreciate your recommendation and look forward to welcoming you again for another safe and enjoyable journey in Costa Rica!

Pura Vida!
Team Faro Travel
WhatsApp and Telegram: +506 8578-4040

Rated 5 out of 5 stars

Excellent

Brilliant responsive company, safe and secure transfers with a reasonable price. Thank you!!

June 6, 2023
Unprompted review
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Reply from Faro Travel Costa Rica

Dear Jennifer,

Thank you for taking the time to leave us such a positive review! We're thrilled to hear that you had an excellent experience with our company.

Ensuring the safety and satisfaction of our customers' transfers is a top priority for us, so it's great to know that you felt confident in the process. We also strive to offer reasonable pricing to make our services accessible to as many traveler budgets as possible.

Your satisfaction is our ultimate goal, and we appreciate your kind words. If you plan to visit again, please don't hesitate to reach out. We would be more than happy to assist you in creating more memorable experiences.

Thank you again for choosing our family company!

Lidieth, owner
The Faro Travel Costa Rica Family
WhatsApp and Telegram: +506 8578-4040

Rated 5 out of 5 stars

Great quality service!

During my February vacation, I requested 3 round-trip private transportation services from Faro. The trips were SJO to Monteverde, SJO to Manuel Antonio and SJO to Arenal. For all services, the driver arrived on time and provided excellent service.

The drivers were knowledgeable and provided good information about important touristic sights. In addition, I consider the cost of each transportation service to be very reasonable.

This is a family run business and they take good care of their clients. I would definitely contact Faro again for my transportation and/or tour needs.

March 1, 2021
Unprompted review
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Reply from Faro Travel Costa Rica

Hello Jesus!

First of all thank you so much for sharing your praises about our level of service and for trusting in the quality of our Family Business. We have been working for over twenty years to provide legendary service and memories that should last for a lifetime. By trusting our services we promise that you will receive high end service from everyone involved.

I am very pleased to know that you enjoyed all the services provided and that everything went smoothly!

I really appreciate your willingness to recommend us and I certainly hope to have you traveling with us again in the future.

Pura Vida!
Darla, owner
Team Faro Travel
WhatsApp: +506 8578-4040

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Rated 5 out of 5 stars

Stress Free Travel

If you're looking for help planning tourist activities of any kind in Costa Rica, look no further than Faro Travel. Whether you just need to setup private transport or plan an entire weekend including hotels, activities, etc. they can help and are incredibly kind and communicative in the process. In a country like Costa Rica where tourism has absolutely blown up in recent years, there are a lot of mediocre tour providers who are out there just to make a few bucks off tourists, these guys will set you up with the best in the business, whether you're going for an ATV tour, horseback riding, parasailing, or anything in between, you can relax knowing Faro only works with other businesses that share their values. They are also a true family business you can feel good about supporting.

November 5, 2020
Unprompted review
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Reply from Faro Travel Costa Rica

Hi Taylor!

Thank you very much for taking time to write this very valuable review on Trustpilot and for using our family business.

One of our goals is to provide visitors their best time in Costa Rica and it looks like we succeded with your vacation. For us every detail counts.
We pride ourselves in safe, responsible and friendly staff that share our same values ​​and it's good to know how they are doing out there on the field.

Best wishes! Looking forward to have you with us again.

Pura Vida!
Freddy, owner
Team Faro Travel
WhatsApp: +506 8578-4040

Rated 5 out of 5 stars

Taxi service

The service is very good and everyone is friendly and speaks english. The prices are reasonable as well.

March 6, 2020
Unprompted review
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Reply from Faro Travel Costa Rica

Hey Dashiell!

Thank you for writing about your experience with Faro Travel. We cherish every comment and hope to improve every day delivering outstanding and terrific customer service as well as a fun environment.

Hope we can assist you in the future.

Pura Vida!
Justin, owner
Team Faro Travel
WhatsApp: +506 8578-4040

Rated 5 out of 5 stars

Brilliantly organised trips and activities

I spent 2 weeks in Monteverde working on a coffee farm and Andres was my contact for taxis, trips and activities. He was full of good knowledge about the area and gave great recommendations on what to do!
It was really easy to contact him and every trip and activity I booked was organised really well with no hassle. It’s great to use and support a local family run business. I would recommend using Faro Travel while in the area!

February 27, 2020
Unprompted review
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Reply from Faro Travel Costa Rica

Hola Jules!

Your feedback is highly appreciated, thank you for taking the time to provide such details, we all love reading it and feeling your appreciation for what we do, as a family project, your words mean a lot to us. This is your home anytime.

And if you know of anybody coming to Costa Rica please do not hesitate to recommend us, your experience is our best seller.

Pura Vida!
Andres, owner
Team Faro Travel
WhatsApp: +506 8578-4040

Rated 5 out of 5 stars

Made our experience in Monteverde…

Made our experience in Monteverde stress free. Andres was always available if we had questions or needed rides, and helped schedule any excursion we wanted to do. Would recommend to anybody traveling to Monteverde

February 15, 2020
Unprompted review
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Reply from Faro Travel Costa Rica

Hey Gabriella!

Thank you for dedicating a little of your time to write a comment and for giving us the honor of creating such a wonderful stress free experience for you.

It is wonderful that you didn't have to put with all the work that involves doing tons of research. That is why we are here so you can just enjoy your time without any sort of inconveniences and always being safe and keeping a prompt and clear communication. We are so happy that our Travel Expert Andres was able to assist you during all the process.

We also feel a lot of gratitude for your feedback and your recommendations for other travelers!

Pura Vida!
Justin, owner
Team Faro Travel
WhatsApp: +506 8578-4040

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Rated 5 out of 5 stars

Reputable

Reputable, family run operation that serves as an agent for arranging tours. I used them for several tours (horseback riding and canopy tour) and was happy with their services.

February 1, 2020
Unprompted review
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Reply from Faro Travel Costa Rica

Hola Cheryl!

Thank you very much for your comments. We feel very proud to know that the service provided was a success and that our mission was accomplished.
I will share this review with the team.

We hope to see you soon!

Pura Vida!
Andres, owner
Team Faro Travel
WhatsApp: +506 8578-4040

Rated 5 out of 5 stars

Great experience with Andres and co

Great experience with Andres and co! They were always available to take us around town and had excellent day trip recommendations. Everything was set up efficiently and everyone was very helpful and nice. I would definitely recommend this company to anyone coming to Monteverde!

February 1, 2020
Unprompted review
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Reply from Faro Travel Costa Rica

Hola Emily!

We are so happy to read these beautiful words on this great review and to know that you had a great time with us. It is always our goal to give you the best personalized experience in our country and a completely stress free vacation for our customers.

We will be waiting for your next time in Costa Rica to provide another great experience!

Pura Vida!
Justin, owner
Team Faro Travel
WhatsApp: +506 8578-4040

Rated 5 out of 5 stars

Was very satisfied with the…

Was very satisfied with the professionalism and tourist knowledge. Lots of care goes into ensuring its guests have a safe and fulfilling experience. Would recommend!

January 30, 2020
Unprompted review
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Reply from Faro Travel Costa Rica

Hey there!

Thank you very much for your comments. We feel very proud to know that the service provided was a success and that our mission was accomplished.
As you note, being a family owned and operated project ensures that Faro Travel is meticulously cared and looked for and adds a lot of charm and character to it as well. We try our best to offer personalized experiences in every single service.

We hope to see you soon!

Pura Vida!
Andrés, owner
Team Faro Travel
WhatsApp: +506 8578-4040

Rated 5 out of 5 stars

Andreas at Faro travels was amazing

Andreas at Faro travels was amazing . He made my trip so good and easy. Was able to communicate on what’s app and he was super prompt. If you are going to Monteverde , he is the go to guy.

January 30, 2020
Unprompted review
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Reply from Faro Travel Costa Rica

Hi vikas!

Our goal is to offer you unforgettable experiences and completely stress free vacation planning. I am glad to hear these kind comments, from the beginning to the end, seems like you enjoyed your experience!

All our team is conformed by professionals with a lot of experience and vocation for the service, and it is a pleasure for us to know that we have fulfilled

Until next time!

Pura Vida!
Andrés, owner
Team Faro Travel
WhatsApp: +506 8578-4040

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Rated 5 out of 5 stars

An amazing company that puts their…

An amazing company that puts their heart into the work! Super reliable, hospitable and would 100% recomend!

January 26, 2020
Unprompted review
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Reply from Faro Travel Costa Rica

Awesome Review!

We are happy to hear that you have enjoyed your trip with our hospitality and reliability.

Faro Travel is run by a local family who works hard to make you feel right like at home! We have owned this company for several years and started this project specifically in 2000. You can feel how much love is given to the company and to its management, allowing for a great atmosphere all throughout. This also easily makes you feel like part of our wonderful, tight family. A big part though, is the energy that our clients bring. People like you make our job so much easier and enjoyable.

Thanks for sharing your experience, and for recommending us!

Pura Vida!
Andres, owner
Team Faro Travel
WhatsApp: +506 8578-4040

Rated 5 out of 5 stars

Awesome Trustworthy, English Speaking Guide and driver!

This is a very professional travel company! I definitely recommend it. My cousins and I (we are all in our 20’s) were traveling abroad for the first time together and I was a little nervous about safety. Andrés was very helpful, professional and friendly! He arranged all our transportation in Monteverde/Santa Elena and also helped us take a zip line tour. He studied in the US for some time, so he speaks excellent and English and there was no communication barrier at all. He’s a local to the area and knows it well. My favorite part of the trip was spending time on his Aunt & Uncle’s organic coffee farm La Bella Tica and also climbing the “Strangled Fig Tree.” Andrés is a great trustworthy person to know and I highly recommend anyone wanting to travel in the area to reach out to him! Pure Vida!

January 21, 2020
Unprompted review
Rated 5 out of 5 stars

Andres is the best!

I was in Monteverde for a week and Andres was so helpful and I felt so comfortable around him! He was always on time to pick us up and was so accommodating. He recommended great tourist attractions for zip lining and dinner! He also spoke great English and told wonderful stories about Costa Rica!

January 17, 2020
Unprompted review
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Reply from Faro Travel Costa Rica

Thumbs up for Andres!

Thank you so much for the great review and we are thrilled to know that you had an awesome adventure with Faro Travel and Andres.
We will share your glowing review with him and the team. Life is about collecting memories, so we are more than glad to be on yours!
My brother Andres is an excellent guide; he grew up in the family business. Our drivers and guides are knowledgeable, passionate, professional and love providing personalized experiences to all visitors.

Until next time!

Pura Vida!
Justin, owner
Team Faro Travel
WhatsApp: +506 8578-4040

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