They ship what I order, and it arrives either quickly or they contact me and it ships in a reasonable amount of time if it runs out.
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See what reviewers are saying
We dealt with Joe who helped with our truss order. He connected us with the engineering Dept of the company to make sure we had a well designed stage with no structural risks. The process was quick an... See more
Ordered a product on backorder, the folks at Farralane were all over it, emailed and called me to give updates. Great customer service! -Mike Davidson
I'm sorry to say but it's been 2 weeks and I haven't gotten my order yet. They say the item is in stock and it should have been shipped out on July 5th but still hasn't came in 2 weeks later. I've kno... See more
Company details
Information provided by various external sources
Outstanding Selection & Low Price Guarantee, 38 years trustworthy business for you. All major brands have Pro entertainment & architectural lighting and audio.
Contact info
425 Oser Ave, Unit 3B, 11788, Hauppauge, United States
- 631-752-9824 / 800-433-7057(World Wide)
- sales@farralane.com
- farralane.com
4.3
Excellent
34 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Best price and delivery
Best price, I was informed immediately that product was back ordered, asked me if I was to continue, I agreed, they kept me informed and delivered the product sooner that originally estimated, this is my second purchase with Farralane and I highly recommend them. Mauricio MV Productions Atlanta.
February 10, 2018
Unprompted review
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Great company
February 2, 2018
Unprompted review
fast and easy
February 2, 2018
Unprompted review
Very helpful.
February 2, 2018
Unprompted review
The item I ordered was a special order …
The item I ordered was a special order and oviously not in stock. I missed a call from them and I emailed them back to see if there was a problem. They informed me the item had to be ordered however I needed it within a day. They refunded the full amount, no problems. Great Customer Service. Thank You
February 1, 2018
Unprompted review
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thanks I need 10
January 1, 2018
Unprompted review
Loved buying from Farralane
Loved buying from Farralane, they made it so easy and simple to get what I wanted online!
December 18, 2017
Unprompted review
Great communication
November 20, 2017
Unprompted review
They shipped to me last minute before a …
They shipped to me last minute before a big show on Friday afternoon! Plus the light is so Pro! It’s blowing everyone’s minds man!
November 8, 2017
Unprompted review
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Great company delivered item sooner …
Great company delivered item sooner than expected. Would differently use Farralane again.
October 25, 2017
Unprompted review
Great product selection at honest …
Great product selection at honest prices and excellent customer service. I never review companies but it was my first time purchasing through Farralane and I was very impressed.
August 28, 2017
Unprompted review
Perfect customer service.
My item was shipped quickly and my one call to customer service was answered by a person. My concern was addressed and resolved immediately.
August 13, 2017
Unprompted review
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