Farro has so many items you can’t get easily at supermarkets because it’s more than a supermarket it’s a specialty store as well. The large can of olive oil and frozen pretzels which I cook in the ov... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excelllent until it came to paying. Very confusing as bank visa debit did not show up immediately as most do…was explained that will not show until order is packed… guess to allow for no substi... See more
Company replied
Alexis and Stephanie were brilliant, you are fortunate to have them..however your online ordering system is/was the hardest I have ever experienced..you have an opportunity to purchase when there is n... See more
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We recently had a home delivery from Farro and the whole experience was outstanding. It started when ordering the items online was so easy, the food delivered was fresh and delicious even the courier... See more
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Company details
Written by the company
Farro has a fast, friendly and efficient online ordering service to bring your favourite Farro items to straight to your door. We offer same-day delivery with your orders picked, packed, and delivered by our personal shoppers, with a smile.
Contact info
Auckland, New Zealand
- farro.co.nz
4.5
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Newbie to Farro
Newbie to Farro.
Great range of products.
Easy to navigate website.
Quick and easy delivery.
Would recommend.
December 14, 2025
Reply from Farro
Thank you for your kind review.
Reply from Farro
Thank you Anna-marie, we're pleased it all went so well.
No problems dealing with farro and also…
No problems dealing with farro and also do gf stuffing.
Haven’t received my product not due till Friday.
They also have products you can not get anywhere else. Easy website to use.
December 13, 2025
Reply from Farro
Thank you for your kind review.
Simple online process
Simple online process, good communication, easy order tracking and prompt delivery. Couldn’t be happier.
December 6, 2025
Reply from Farro
Thank you for your review! We're so pleased you are happy with your online experience. We look forward to seeing you online again soon!
Online Order
Products great and delivered on time.
Also, used the support team for some questions around my order and they called in a timely manner and their assistance was very much appreciated. Extremely happy with the result.
December 8, 2025
Reply from Farro
Thank you for your kind review. We're so pleased you are happy with your Farro online experience and look forward to welcoming you online again soon.
The up to the minute delivery…
The up to the minute delivery notifications were amazing!
December 5, 2025
Reply from Farro
Thanks Chris. We're pleased it went so well for you,
regards
The Farro team.
Simple instructions
Easy to place order and liked that money is not taken from account until order is sent.
December 11, 2025
Reply from Farro
Thank you for your kind review.
I actually wanted to order a salmon…
I actually wanted to order a salmon side for Tuesday 16 Dec but it was impossible for me to do that so I just had to order some salmon fillets.otherwise it worked ok
December 10, 2025
Reply from Farro
Thank you for your review, appreciate you letting us know.
Really helpful team re options for…
Really helpful team re options for ordering. Responsive and helpful.
December 6, 2025
Reply from Farro
Thank you for your kind review.
Able to choose the date when the gift…
Able to choose the date when the gift can be delivered. Being kept informed of the delivery
December 8, 2025
Reply from Farro
Thank you for your review!
Reply from Farro
Thank you for your review!
Reply from Farro
Thank you for your kind review.
Great service but
Great service& great tracking system
But have issue with packing
Banana was packed near ice, it turned black the next day- can’t be eaten
Licorice in box also wet
December 7, 2025
Reply from Farro
Good morning Rika,
Thank you for your review.
We are really sorry the ice ruined the bananas and wet the licorice and will refund you for these products.
We will also send a reminder to our online team to keep the ice away from fresh fruit.
In future if anything is wrong with your delivery, please do not hesitate to contact us at hello@farro.co.nz.
Regards
The Farro team
Prompt delivery and delicious food.
November 30, 2025
Reply from Farro
Thank you for the review Patricia.
We're pleased the delivery went so well.
Great service
Everything ordered was supplied. Received regular updates on the order, and delivered on time.
December 4, 2025
Reply from Farro
We are so pleased you had such a good experience.
The product arrived bang on line and…
The product arrived bang on line and was delicious. We're saving much for Christmas Day.
December 2, 2025
Reply from Farro
Thank you for your review. We hope you have an amazing Christmas with all of your Farro goodies!
Reply from Farro
Thank you for your review. We're so pleased you enjoyed your Farro online experience.
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