Happy with our survey
Our survey was completed within a couple of weeks. The report appeared comprehensive and thorough. We also really appreciated the post-survey call to discuss the main points raised in the report with the surveyor.
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We are a RICS Regulated Firm operating within London and the South East, undertaking residential surveys and valuations.
United Kingdom
Our survey was completed within a couple of weeks. The report appeared comprehensive and thorough. We also really appreciated the post-survey call to discuss the main points raised in the report with the surveyor.
The report was comprehensive and areas for which I requested extra focus were covered.
I found the telephone discussion afterwards, with the surveyor, very helpful.
I have been very impressed with Farrow and Gould's work, they have conducted two surveys for me which have been detailed, and directly helped in decisions not to buy the relevant properties. This has been money well invested on both occasions.
Brilliant! I needed a quick survey and they moved heaven amd earth to accommodate. Lovely and thorough and clear
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