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Review summary

Created with AI, based on recent reviews

Looking at 213 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, noting that the items look and feel remarkably authentic, featuring soft materials and sturdy construction. Consumers also deeply appreciate the exceptionally helpful, responsive customer service and the attractive, careful packaging that makes unboxing feel truly special. Some reviewers were not happy with minor product defects, missing parts, or extended shipping delays that stretched across nearly an entire month. A few people also noted occasional early wear issues on corners, initial chemical odors, or slight differences in design details compared to the originals.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the stunning quality and... See more

Quality

Clients share positive opinions on quality, frequently highlighting the outstanding craftsmanship, soft... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are fast,... See more

Order

People report positive experiences with order, praising the exceptional product quality and fast delivery... See more

Staff

Customers report overwhelmingly positive experiences with staff, highlighting their helpfulness, efficiency,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just bought my third bag after purchasing two Chanel bags from this company 16 months ago, along with a Chanel belt. The quality is unbelievable. One of the bags I have carried every day and it st... See more

Company replied

Rated 5 out of 5 stars

Eric has guided me through buying two amazing bags!!!! My first was an LV that exceeded my expectations, my second a CN that I just received today and it felt like Christmas morning opening the box!!!... See more

Company replied

Rated 5 out of 5 stars

The customer service at Fasbags is phenomenal! There was a delay in customs overseas and they reached out to let me know. Within 2 days, the package was moving and I received it 4 days later. Azura... See more

Company replied

Rated 5 out of 5 stars

I can’t say enough good things about my experience—completely satisfied. I have bought 3 designer belts, and all are outstanding replicas and top quality. Plus the packaging is same as buying from C... See more

Company replied


Company details

  1. Bags and Luggage Store

Written by the company

Fasbags - Crozus was founded in 2019 with a mission to deliver Luxury for Less while becoming one of the most trusted and leading stores in the market. Since our launch, we have built strong, lasting relationships with our customers by putting customer satisfaction first in everything we do. Satisfaction Guaranteed: 30-Day Free Returns, Exchanges, or Refunds | Free & Fast Shipping | Duty-Free. If you have any questions about our products or your order, please feel free to contact us. We're here for you - today and always.


Contact info

4.9

Excellent

TrustScore 5 out of 5

542 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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4.9

All reviews

(542)

207 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve bought multiple shoes and purses…

I’ve bought multiple shoes and purses from this company and I have been very pleased. The quality is good and is shipped in a timely manner. Excellent!

June 17, 2026
Unprompted review
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Reply from Fasbags

Thank you for the fantastic feedback, Mattie Yarbroug! We're so glad you love the quality of our shoes and purses, and that they arrived quickly. Your support means the world to us!

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Rated 5 out of 5 stars

The LV fanny pack is awesome love it…

The LV fanny pack is awesome love it and so does my girlfriends heading your way to purchase!

June 11, 2026
Unprompted review
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Reply from Fasbags

Love to hear this, Elizabeth R! The fanny pack is a classic, and we're so glad you're obsessed with it. Tell your friends we can't wait to welcome them and get them set up with their own! Thanks for the shoutout!

Rated 5 out of 5 stars

Very good quality

Very good quality. I’d go a size smaller. I’m a size 6.5 I ordered 7. A bit big..

June 9, 2026
Unprompted review
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Reply from Fasbags

Thanks for the review, Rosalie Klein! We're so glad you love the quality. Thank you for sharing the helpful sizing advice with our community!

Rated 5 out of 5 stars

This company is awesome

This company is awesome , I have purchased many items from them , their communication skills are amazing they guide you through all the process of the product making so you are completely satisfied. Thank you !!!

June 13, 2026
Unprompted review
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Reply from Fasbags

Thank you so much for the incredible review, Norma Zuniga! We're thrilled to hear you've loved your purchases and enjoyed our process. Keeping you happy and involved is exactly what we aim for.

Thanks for your wonderful support, and we look forward to making your next item!

Rated 5 out of 5 stars

Great quality and great five star…

Great quality and great five star service !

June 10, 2026
Unprompted review
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Reply from Fasbags

You're very welcome, Jelena! We're thrilled to hear that you had such a wonderful experience. Thank you so much for the five-star review! We hope to have a chance to serve you better in your next order.

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Rated 5 out of 5 stars

Repeat client! My experience has been wonderful

My experience has been wonderful. I have bought many pieces from them. I am a repeat client. Their pieces are High quality. Quick shipping. They stay in contact with you. Good customer service. Items hold up wonderfully. I give them ten stars. Wonderful company.

June 10, 2026
Unprompted review
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Reply from Fasbags

Thank you so much for your review, Julie! As a repeat client, your loyalty means the world to us. We’re thrilled you love the quality, fast shipping, and communication. We look forward to serving you again soon!

Rated 5 out of 5 stars

Excellent Customer Service

The customer service representative went above and beyond to ensure that I was satisfied with my order. My expectations were exceeded tremendously. I highly recommend!!! Great experience!!

June 9, 2026
Unprompted review
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Reply from Fasbags

Thank you for taking the time to share your experience with us, Thomas Tog Goss. We pride ourselves on delivering exceptional customer service, and we are delighted to know we exceeded your expectations. Your kind recommendation means the world to our team. We appreciate your business!

Rated 5 out of 5 stars

I am extremely happy with my purchase

I am extremely happy with my purchase! The handbags and other items arrived in time and were exactly as described. The quality exceeded my expectations, and everything was beautifully packaged. Excellent customer service and a smooth shopping experience from start to finish. I highly recommend this company and will definitely be ordering again!

May 20, 2026
Unprompted review
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Reply from Fasbags

Thank you so much for the wonderful review, Monika Cronin! We are thrilled to hear that you love your new handbags and that our quality, packaging, and service exceeded your expectations. We can't wait to welcome you back for your next order. Enjoy your new items!

Rated 5 out of 5 stars

I am very happy with my glasses I buy…

I am very happy with my glasses I buy from this company very good price and fast shipping

June 2, 2026
Unprompted review
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Reply from Fasbags

Thank you so much for the lovely review, Joe! We're thrilled to hear you're very happy with your new glasses, the price, and the fast shipping. Enjoy your new specs and hope to see you again soon!

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Rated 5 out of 5 stars

Eric is so efficient

Eric is so efficient, polite & professional.
My bags arrived fast and I’m definitely impressed with the quality of both of them. This is my favorite trusted company to order from.

June 3, 2026
Unprompted review
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Reply from Fasbags

Thank you so much for the incredible review, Lori!
We are honored to be your favorite trusted company. Enjoy your bags, and we look forward to your next order!

Rated 5 out of 5 stars

Great quality product and customer service

My purchase experience from start to finish was absolutely great. I have purchased multiple bags from this company for my wife. She absolutely loves it. They look very much authentic and well-made. I am definitely buying from this company in the future. Highly recommend. Their customer service is outstanding, shipping is fast, and presentation is great.

May 31, 2026
Unprompted review
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Reply from Fasbags

Thank you so much for the wonderful review, Dmitriy Vladis! We're thrilled to hear your wife loves her bags and that you had such a great experience with our quality, shipping, and customer service.

We truly appreciate your loyalty and look forward to helping you with your next purchase!

Rated 5 out of 5 stars

Bought an LV cross body bag in Taiga…

Bought an LV cross body bag in Taiga leather - the item was just as described, a perfect 1:1 match. You won’t be disappointed in both price or product.

May 15, 2026
Unprompted review
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Reply from Fasbags

Thank you so much for the fantastic review, Robert Wolfe! We are thrilled to hear that your Taiga leather cross body bag exceeded your expectations and met that perfect standard. Offering premium quality at an unbeatable price is exactly what we aim for. Enjoy your new bag, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Great product and great customer service

Great product and great customer service

May 27, 2026
Unprompted review
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Reply from Fasbags

Thank you so much for the kind words, Bridget Anne! We’re thrilled to hear you love the product, and our team is always happy to help. Your support means the world to us!

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Rated 5 out of 5 stars

Channel Earrings are a great value!

So I ordered a pair of Channel earrings and they were very nice! I wore them to an event and they were great. This is my second pair from this site and I would consider them again. Lastly, great customer service!

May 5, 2026
Unprompted review
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Reply from Fasbags

Thank you so much for the wonderful review, Janice Jordan! We are so happy to hear that your second pair of earrings was a hit at your event. It’s always a pleasure serving you, and we can’t wait to welcome you back for your third pair!

Rated 5 out of 5 stars

Heaven

The products The customer service and wonderful Eric!!!!

May 22, 2026
Unprompted review
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Reply from Fasbags

Thank you so much for the love, Susan! We are thrilled to hear you're loving the products and our customer service. I will absolutely pass this wonderful note along to Eric, he is going to be so happy to hear he made your day!

Rated 5 out of 5 stars

The timeliness snd efforts to…

The timeliness snd efforts to accommodate my wishes
They went above and beyond to make sure I received the correct items. The quality is also superb

May 27, 2026
Unprompted review
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Reply from Fasbags

Thank you so much for the lovely review, BMB! We always aim to go above and beyond for our customers, so we're thrilled to hear that you were happy with our speed, service, and quality. We look forward to working with you again!

Rated 5 out of 5 stars

My most recent purchase is a stunning…

My most recent purchase is a stunning bag! I get so many compliments on it! I have purchased multiple bags for myself and my mother. I am always so impressed with the quality of the bags and the amazing customer service! I already have another one that I want!!!

May 25, 2026
Unprompted review
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Reply from Fasbags

Thank you so much for the incredible love, JASON MYERS! We're thrilled that you and your mom are loving your bags, and that the compliments keep coming. Quality and service are everything to us. We can't wait to see which one you pick next!

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Rated 5 out of 5 stars

I just recently bought a Chanel…

I just recently bought a Chanel necklace and a Chanel brooch and they both came out beautifully. I love them, they’re like 95% authentic/real. I recommend Crozus. Crozus is a trustworthy website to buy luxury items at an affordable price.

May 24, 2026
Unprompted review
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Reply from Fasbags

Thank you so much for the wonderful feedback, Vy Tran! We are thrilled to hear that you love your new necklace and brooch. Your trust means the world to us. Thank you for the recommendation, and we hope to welcome you back to us soon!

Rated 5 out of 5 stars

I received item within the shipping time..

I received item within the shipping time.
Bag looks exactly what I ordered. communication was A+
I would definitely order again.

May 14, 2026
Unprompted review
Fasbags logo

Reply from Fasbags

Thank you so much for the wonderful review, Dale! We are thrilled to hear that you love your new bag and had a great experience with our team. Providing excellent communication and fast shipping are top priorities for us. We can't wait to welcome you back for your next order!

Rated 5 out of 5 stars

Great quality!!!

I want to start by saying Eric is the best! His customer service really adds to my experience. I bought an LV bag and wallet and was so impressed by the quality I turned and ordered a few more items the next day. They look really good!!! I will be buying again.

May 21, 2026
Unprompted review
Fasbags logo

Reply from Fasbags

Thank you so much for the amazing feedback, Tash! We're thrilled that you love the quality of your new bag and wallet—and that you've already placed a second order! I’ll definitely pass your kind words along to Eric; he’ll be happy to know he made your experience so great. Thanks for shopping with us, and we look forward to your next visit!

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