Eric and his team deliver by far the best customer experience you could possibly imagine. They’re always sending me cute ideas of things I would have never known existed. They’re always sending qualit... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I just bought my third bag after purchasing two Chanel bags from this company 16 months ago, along with a Chanel belt. The quality is unbelievable. One of the bags I have carried every day and it st... See more
Company replied
This purchase makes 5 times that I have bought from Crozus! I am so impressed with the quality as always. Of course I cannot leave a superb review without mentioning the BEST customer service/ sales... See more
Company replied
Company Rep Eric went above and beyond I made a mistake noting his product for another and tried canceling The other vendor no contact info. Anyway we got corrected , but what a Hastle and va... See more
Company replied
Company details
Written by the company
Founded in 2019, our mission is to deliver Luxury for Less while becoming the most trusted and leading store in the market. Since launch, Crozus - Fasbags has built strong, loyal relationships by putting our customers at the heart of everything we do. Satisfaction Guaranteed: 30-Day Free Returns, Exchanges, or Refunds | Free & Fast Shipping | Duty-Free. If you have any questions about us or our products, feel free to contact us. We're here for you - now and always.
Contact info
United States
- support@vipfasbag.com
- vipfasbag.com
4.9
Excellent
497 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
The quality is too good
The quality is too good. Looks very elegant and love it.
March 30, 2026
Unprompted review
Reply from Fasbags
Thank you so much for the kind words, Rozi Sutaria! We are absolutely thrilled to hear that you’re loving the quality and elegance of your new piece. Making our customers feel that 'love at first sight' connection is exactly why we do what we do. Enjoy!
Initially was very skeptical
Initially was very skeptical. But ordered once and was so happy with the product I ordered again. Thank you!!!
March 16, 2026
Unprompted review
Reply from Fasbags
Thank you so much for the kind words, Monica Grimes! There is no higher compliment than a return customer, especially when we’ve had the chance to turn a "skeptic" into one of our customers. We are so glad the product lived up to (and hopefully exceeded) your expectations.
Amazing customer service and high…
Amazing customer service and high quality bags. Very nice personalized service from Azura.
March 29, 2026
Unprompted review
Reply from Fasbags
Thank you so much for the kind words, Monet Jaggers! We are thrilled to hear you're loving the quality of your new bags. It was a pleasure serving you, and I’ll be sure to pass your compliments along to Azura—she will be so happy to hear she made your experience special. We look forward to seeing you again soon!
Fasbags is amazing and the customer…
Fasbags is amazing and the customer service is very responsive.
March 26, 2026
Unprompted review
Reply from Fasbags
We are thrilled to hear you’re enjoying your Fasbags experience, Claire Henderson! Our customer service team strives to be as efficient and helpful as possible, and your recognition means a lot to us. Thank you for being a part of our community!
Eric is amazing 🤩
Eric helped me find some beautiful things and follows up with me the whole from pre purchase after purchase and even made sure my gifts got to me in time so I oiled use them for my trip . He is incredible made sure I was happy with the things I bought . You do not find that find that kind of service anymore . 5 star ⭐️ for the products and mostly for Eric .
March 24, 2026
Unprompted review
Reply from Fasbags
Thank you so much for the 5-star review, Sheri Sponauer! We are absolutely thrilled to hear that Eric took such great care of you from start to finish. Navigating shipping timelines for a trip can be stressful, so we’re so glad he could ensure everything arrived in time for your travels. We’ll be sure to share your kind words with Eric and the rest of the team—he truly embodies the level of service we strive for. Safe travels, and enjoy your new pieces!
Company Rep Eric went above and beyond
Company Rep Eric went above and beyond
I made a mistake noting his product for another and tried canceling
The other vendor no contact info.
Anyway we got corrected , but what a Hastle and valuable time for company.
Everything is fine and eric was so respectful
I’m going to buy another Louis Vutton product from them
March 19, 2026
Unprompted review
Reply from Fasbags
Thank you so much for sharing your experience, Lisa Mcnabb! We know how frustrating those mix-ups can be, but we’re so glad Eric was able to step in and clear things up for you. We truly value your time, and it’s wonderful to hear that his respectful approach made a difference. We can't wait to help you find your next Louis Vuitton piece!
Always quality products
Always quality products , fast shipping and excellent customer service.
March 23, 2026
Unprompted review
Reply from Fasbags
Thank you so much for the kind words! We take great pride in our product quality and the speed of our deliveries, so it’s wonderful to hear we hit the mark for you. We look forward to serving you again soon!
Excellent communication and very…
Excellent communication and very helpful
All purchases have exceeded our expectations
Highly recommend
March 11, 2026
Unprompted review
Reply from Fasbags
It is such a pleasure to see you again, Todd Skaggs! Thank you so much for the kind words about our communication and quality. Knowing that we’ve consistently exceeded your expectations is the best motivation our team could ask for. We truly appreciate your recommendation and look forward to your next visit!
This item was great!
This item was great. I think there is another company with the same/similar name that I don’t trust!
This one has been great & product is amazing
S
January 8, 2026
Unprompted review
Reply from Fasbags
We really appreciate the support, SP! We work hard to ensure our products and service are top-tier, so it’s great to know you can see and feel the difference. Thank you for choosing us, and we look forward to serving you again soon!
Gorgeous piece of jewelry
Gorgeous piece of jewelry, well made and stunning. I get so many compliments on it!! My daughter is making a wish list and I can’t wait to purchase my next item!
February 18, 2026
Unprompted review
Reply from Fasbags
We are so thrilled to hear that your new piece is receiving the attention it deserves, Gail Hobby! Quality and craftsmanship are at the heart of everything we do, and knowing it has earned a spot on your daughter's wish list is truly the ultimate praise. We look forward to welcoming you back for your next stunning find
Great customer service and…
Great customer service and communication. The bag is beautiful and was worth the wait. Will order from them again.
March 12, 2026
Unprompted review
Reply from Fasbags
We really appreciate the feedback, Sm! It’s great to know you enjoyed both our service and your new bag. Thank you for your patience and for choosing us. We can't wait for your next order!
Excellence!
Well first of all i would like to thank Eric for being so helful in my Order he did the good job! And the bag i requested is more than what i expected! I should say excellence!!!
Highly recommended this site/company!
To Eric & his Team thank you🙏🙏🙏
March 11, 2026
Unprompted review
Reply from Fasbags
Thank you so much for the glowing review, Axle! We are thrilled to hear that your new bag exceeded your expectations. We are so happy to know our hard work made your experience 'excellent!' We truly appreciate the recommendation and look forward to seeing you again soon
Excellent quality I’ve bought two items
Excellent quality I’ve bought two items
February 12, 2026
Unprompted review
Reply from Fasbags
Thank you so much for your wonderful review, Teresa! We are thrilled to hear that you are happy with the quality of your items. It means a lot to us that you chose to shop with us twice. We look forward to serving you again soon!
Reply from Fasbags
Thank you so much for your kind words, Carol! We are thrilled to hear that you love your new bag. Your support means the world to us, and we hope you enjoy using it every day. See you again soon!
I just bought my third bag after…
I just bought my third bag after purchasing two Chanel bags from this company 16 months ago, along with a Chanel belt. The quality is unbelievable. One of the bags I have carried every day and it still looks brand new. I don’t dare order from any other company after a previous terrible experience. I truly cannot spot any flaws or discrepancies with my bags or belt. Their service is just as impeccable. An all around great experience.
March 8, 2026
Unprompted review
Reply from Fasbags
Thank you for your continued loyalty and for sharing such a detailed review, Leach. We understand that purchasing high-end pieces is an investment in trust, and we are thrilled that our quality and service have met your expectations over the last year and a half. I will be sure to share your kind words with our quality control and service teams. We look forward to being here for your fourth piece whenever the time comes!"
Great service and great quality staff
Great service and great quality staff
September 12, 2025
Unprompted review
Reply from Fasbags
We truly appreciate your feedback, Victor Medina. Providing high-quality service is our top priority, and it’s wonderful to know our staff hit the mark for you. We look forward to serving you again soon
Positive experience.
The purse I received is very high quality and the leather is very soft. I absolutely love it! The shipping was fast, and although FedEx had problems finding my home, Eric helped to correct the situation. I will do business again with him.
February 3, 2026
Unprompted review
Reply from Fasbags
Thank you so much for the kind words, Nikki! We are thrilled to hear you’re loving the quality and feel of the leather. We are sorry FedEx gave you a bit of a runaround, but we are glad we could jump in and help get your purse home. It was a pleasure working with you, and we look forward to seeing you again soon!
Products are excellent
Products are excellent, shipping was fast and customer service (Eric) has been outstanding. I will be a repeat buyer. Shoes and purses were extremely well made.
January 30, 2026
Unprompted review
Reply from Fasbags
Thank you so much, Francis Passman! We’re thrilled you love the quality of your new shoes and purses. We’ll be sure to share your kind words with Eric, and he’ll be so happy to hear that he could help make your experience outstanding. We’re already looking forward to your next order!
Good communication and quality product.
Good communication and quality product.
January 15, 2026
Unprompted review
Reply from Fasbags
Thank you, Kevin Evans! We're so glad you're happy with the quality of your product and our communication. We look forward to serving you again soon!
My representative is polite and always…
My representative is polite and always shows excellent customer service. The products he sends me are excellent quality. Thank you for your service
February 23, 2026
Unprompted review
Reply from Fasbags
Thank you so much for your thoughtful feedback, Peaceful Moments! We're delighted to hear that your representative consistently provides polite and excellent customer service. It’s also wonderful to know that you're happy with the quality of the products. We truly appreciate your support and look forward to continuing to serve you!
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