Fashioncrib SA Reviews 

454
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Considering 136 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently mention that placing orders through the website is completely straightforward, and a lot of people receive their stylish sneakers very quickly. Consumers also appreciate the helpful tracking updates provided during transit, making the overall purchasing journey smooth and pleasant. However, some people mentioned experiencing significant delivery delays and long waiting periods before receiving any update on their purchases. Others complained about unhelpful customer support, noting difficulties in reaching anyone via email or phone to resolve urgent issues. A few consumers additionally expressed frustration when receiving incorrect sizing or missing items from their shipments.

What people talk about most

Order

Customers had negative experiences with order fulfillment, highlighting severe delays and a lack of... See more

Product

Users describe ambiguous interactions with product, reflecting a wide split in customer experiences. While... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many praising extremely fast arrivals... See more

Service

Reviewers highlight ambiguous aspects of service, showing a strong division among experiences. Many customers... See more

Response time

Consumers find response time to be a source of deep frustration once payments are completed. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I finally got my shoes after the long wait. I love my shoes,they true to size and comfortable. I just had to wait longer than I anticipated with no communication from fashioncrib but I guess it was wo... See more

Rated 5 out of 5 stars

From using the website to order to actually receiving the parcel, everything was quick and efficient. No nonsense, just good service. Will definitely be buying from them again. When the shoes arrived,... See more

Rated 5 out of 5 stars

They are legit 🤞🏾 I went from placing my order to receiving tracking details in the same day. Order arrived in 3 days and thank you so much for great customer service. I will keep ordering again and... See more

Rated 5 out of 5 stars

After so busy season delays , I received my sneakers, a choice of sizes too . I’m most satisfied with the service and friendliness of staff. Be patient with response times, you could be led to think s... See more


Company details

  1. Clothing Store

Written by the company

Fashioncrib SA is one of the most leading online shops outselling clothing, sneakers and tekkies in South Africa.


Contact info

3.2

Average

TrustScore 3 out of 5

454 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(454)

135 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

2 stars because I did actually receive…

Have ema2 stars because I did actually receive something 🙌 lols !! 😆 wrong shoe in wrong colour wrong size ...hope they will be able to rectify ...please !... update...despite numerous mails to them no answer ...this is a scam site...

April 28, 2025
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Rated 1 out of 5 stars

RECEIVED WRONG SIZE-DISAPPOINTED

I was extremely disappointed with my purchase as I ordered a size 7 Nike Air sneakers but received a size 8.5 yesterday...It has been collected from me so I amawaiting the delivery of the correct size... that will determine my next rating for the service when my sneakers are replaced with the correct size.Thanks

16th May 2024

So just an update on my recent issue detailed in my review...The sneakers were replaced within a couple of days as promised and I was pleasantly surprised with the prompt and efficient service...so my railing would definitely go up to 5 starts⭐️⭐️⭐️⭐️⭐️

April 28, 2025
Rated 5 out of 5 stars

Excellent service !

Excellent service !! My order arrived within 4 days and I am super impressed. I was updated amd informed with every step of the way.
Will definitely use this site to purchase goods again!
I'm a very happy customer ! Thank you

May 2, 2025
Rated 1 out of 5 stars

FAKE PRODUCTS!!!

The product I purchased reached me in record time, but ITS FAKE!!!! Tried contacting them for days to refund, but they are unreachable!

April 3, 2025
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Rated 1 out of 5 stars

No replies

I WANT TO RETURN MY ORDER AND I AM BEING IGNORED ! Please can someone help me . My order number is 25069.

What is going on? My order arrived quickly now I’m being ignored as I want to return my item? Please can someone help me

April 8, 2025
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Rated 5 out of 5 stars

I'm so happy about this online…

I'm so happy about this online shopping, fashion crib sa it's the best, it doesn't need money for delivery, it doesn't take take to deliver, and the app makes things easier, the price are affordable, Thanks Fashion Crib SA, I'm looking forward to order more stuff

April 7, 2025
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Rated 1 out of 5 stars

FAKE

The company could've been more transparent and state that these sneakers are fake..I could've got the same fake shoes at a fraction of the price .

April 5, 2025
Rated 5 out of 5 stars

Had my doubts but I was wrong

I really doubted that I will receive my goods after all the bad reviews I read... I was wrong ..
Ordered goods...4 days later it was delivered...just as ordered..thank u

April 3, 2025
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Rated 5 out of 5 stars

Good Job, Fashioncrib sa!!!

Wow, I am super satisfied! Fashioncrib, you beauty! The sneakers were of high quality, and the delivery was fast. I placed my order on a random Saturday, and by Tuesday they were delivered. I love the service and the quality of the sneakers!. I am definitely placing another order. I am so happy!

March 28, 2025

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