the thing that separates decent support from bad is whether the first reply contains the answer or a request for information they already have. here it has been the answer, five times out of five, inc... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Timeout settings were while coffee cooled that evening easier to find quietly than I expected after the balance refreshed. I used one on mobile after a longer while coffee cooled session and the after... See more
Fluffy Favourites loaded on a five-year-old Moto, most buttons fit without cramming. Fingerprint login was quicker than I thought.
From my experience, KYC asked for profile image check and showed the status as verified the next day. I appreciated seeing the file list before trying the first payout
Company details
Written by the company
Experience a trusted online casino for New Zealand players, built around speed, transparency, smooth gaming, and genuine rewards.
Contact info
You should know
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
played Book of Dead for twenty minutes…
played Book of Dead for twenty minutes between meetings and it held steady on mobile data. Dropped once but my stake was still there when I logged back in
From my experience
From my experience, wish the slot filters had more but search finds everything anyway, I have no complaints.
Used contact form for missing spins…
Used contact form for missing spins before bed
Mia from chat from on there mobile…
Mia from chat from on there mobile settings read my earlier message first 🙂
Still learning what half the terms…
Still learning what half the terms mean, but the game info panel spells out the feature and the stake range in plain words
Read the one on Wolf Gold twice before spinning
No guesswork needed, which was good for me
Asked why my deposit was showing as…
Asked why my deposit was showing as pending.
Svenja checked the reference, said the bank had sent it without one, and told me to expect it inside an hour.
It appeared in forty minutes.
I normally avoid bonuses because the…
I normally avoid bonuses because the rules are buried. Here the maximum stake and expiry date sat beside the claim button
The agent answered like they had…
The agent answered like they had actually read my first message. Not a huge thing, just rare enough to remember.
From my experience
From my experience, KYC asked for profile image check and showed the status as verified the next day. I appreciated seeing the file list before trying the first payout
A weekend tournament had a live…
A weekend tournament had a live leaderboard that showed my real position, seventy-something out of several hundred. No prize and no pretending I was close to one, which I appreciated more than a consolation offer.
Timeout settings were while coffee…
Timeout settings were while coffee cooled that evening easier to find quietly than I expected after the balance refreshed. I used one on mobile after a longer while coffee cooled session and the after the balance refreshed confirmation appeared right away 😅 honestly.
the thing that separates decent support…
the thing that separates decent support from bad is whether the first reply contains the answer or a request for information they already have. here it has been the answer, five times out of five, including one about how cashback hits the wagering counter
was about to give up on playing from…
was about to give up on playing from the couch cause the wifi out there is patchy.
app handled it. dropped to one bar twice during a session and the spins still went through, no frozen screen, no reload loop.
Played a lunch-break session on data
Played a lunch-break session on data, Sweet Bonanza the whole time, and it ran without a stutter. Closed it, reopened after, and it dropped me back where I'd left off.
slots run at full frame rate on a four…
slots run at full frame rate on a four year old phone, no drops and no reloads
Only tried it twice
Only tried it twice, so no huge review. The account area made sense and support answered one simple question
This stake stayed saved.
free spins were missing after login
free spins were missing after login, but Carol from live chat restored them and pointed out the expiry line on the promo page.
the 50 free spins were $0.20 each and…
the 50 free spins were $0.20 each and capped at $100 in winnings, which was written right there above the button, and i still ended up with $63. happy with that.
Reactoonz froze once on hotel
Reactoonz froze once on hotel, around 1:39, Wi-Fi, then reopened at the, on August 14, same round. Balance looked right after refresh.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
