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Rated 5 out of 5 stars

Awesome service. Had a package get damaged from distributor and the service at st Catherine's fastek had it resolved and shipped the very next day.

Company replied

Rated 5 out of 5 stars

The part ordered 06DEC2024, emailed fastek on 09DEC2024 and inquired about the status of the order#58622 for an ETA. Harry Klassen replied with apologies to the delay and was sent on 10DEC2024 and re... See more

Rated 4 out of 5 stars

Shipping was very quick, I got my order within a few days of purchasing! The only problem was how the package arrived. The box was very damaged upon arrival to my address. It was ripped and damaged on... See more

Company replied

Rated 5 out of 5 stars

I ordered a new tool belt and a couple other odd and ends from Fastek because the prices were unbeatable. I ordered online and was truthfully shocked at the speed of their shipping. Everything was at... See more

Company details

  1. Hardware Store
  2. Building Materials Supplier
  3. Pneumatic Tools Supplier
  4. Sharpening Service
  5. Tool Repair Shop

Written by the company

Serving Canada's construction industry since 1993! Expert advice and exceptional customer service; everything from tools and fasteners to service and repairs. Conveniently located in St. Catharines, Hamilton, and Barrie Ontario, with free shipping Canada-wide on most orders over $250.


Contact info


4.7

Excellent

TrustScore 4.5 out of 5

51 reviews

5-star
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Rated 5 out of 5 stars

Awesome service

Awesome service. Had a package get damaged from distributor and the service at st Catherine's fastek had it resolved and shipped the very next day.

April 16, 2026
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Reply from Fastek Inc

We appreciate the glowing review. Glad we were able to make it right with your order fast and we look forward to serving you again!

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Rated 5 out of 5 stars

I ordered a mitre saw

I ordered a mitre saw which arrived promptly. Then l purchased a additional blade on sale. Very satisfied.

April 1, 2026
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Reply from Fastek Inc

Love to hear that you were able to get a mitre saw and blade and at good price. Enjoy the saw!

Rated 5 out of 5 stars

Your company did a very good job…

Your company did a very good job sending good products on time and well packeaged will be doing business with you again in the near future.

Adam's. Montreal , QC, CANADA

March 11, 2026
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Reply from Fastek Inc

Glad we were able to get you the products you needed when you needed them. We are here to help when you're ready for your next project!

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Rated 5 out of 5 stars

on-line order

Placed an on-line order and chose the wrong item. They let me change the item in store with no questions. Fast friendly service!

February 13, 2026
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Reply from Fastek Inc

Hey it happens, sometimes only once it's in your hands do you realize it's not quite what you're looking for.
Glad we were able to get you the right item in your hands.

Rated 5 out of 5 stars

Quality tools, great prices, and fast delivery...perfection.

Item as described. Best price I could find in Canada. Fast shipping. What more could you ask for from a company. Thanks Fastek!

February 13, 2026
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Reply from Fastek Inc

Thanks for the fantastic review! We’re glad the tools, pricing, and fast delivery all came together for you. Any time you’re comparing options or planning a larger purchase, reach out to our team — we’re always willing to review your order and see how we can help. Thanks for choosing Fastek!

Rated 5 out of 5 stars

Milwaukee packout

Very Friendly staff. Lots of people willing to help.
Had my order ready to go. St Catherine’s location A+

January 18, 2026
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Reply from Fastek Inc

Appreciate the positive review.

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Rated 5 out of 5 stars

Great store

Good prices, they carried out my order without me needing to ask, friendly service.

December 30, 2025
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Reply from Fastek Inc

Thanks for the 5-star review! Thrilled our prices were right, helpful service, and friendly team. See you again soon!

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Rated 4 out of 5 stars

Order was filled quickly but damaged box upon arrival

Shipping was very quick, I got my order within a few days of purchasing! The only problem was how the package arrived. The box was very damaged upon arrival to my address. It was ripped and damaged on the entire one side. A very big hole is visible on the cardboard shipping box.

December 23, 2025
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Reply from Fastek Inc

We are glad the contents of your package arrived undamaged at least. Unfortunately packaging damage once it leaves our warehouse is out of our hands.
Nonetheless, we have issued a coupon to your account to use on your next purchase.

Rated 5 out of 5 stars

Interactive website

Interactive website. Timely delivery. Availability of product.

December 15, 2025
Fastek Inc logo

Reply from Fastek Inc

Appreciate the review! Glad we were able to supply what you needed and fast.

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Rated 5 out of 5 stars

I had never purchased from Fastek…

I had never purchased from Fastek before. glad i did. great prices. fast shipping. product just as promised. easy. will make more purchases at Fastek!

August 12, 2025
Fastek Inc logo

Reply from Fastek Inc

We're glad you did too, and we appreciate the kind words about your journey. We are here when you're ready for your next purchase.

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