Fast ESA Letter Reviews 

52
•
TrustScore 4 out of 5

3.9

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Rated 3 out of 5 stars

I was unable to use my camera or mic. The text messenging system only listed my comments NOT the doctors. I was connected to 2 doctors at the same time and couldn't get responsed from either. Dr. P... See more

Rated 4 out of 5 stars

The company delivers what it promises. Filling out the forms and setting up appointments was easy and straight forward. Customer service was great. The only issue was that logging into the account was... See more

Rated 3 out of 5 stars

Highly likely a scam. Have not received a letter since paying and can not get in contact with anyone via any method, email, chat, phone. update: I emailed the parent company and eventually got a le... See more

Rated 5 out of 5 stars

Very fast process here. The doctor was available within 10min, communication was excellent w/ nurse and Dr.Clendenin. They addressed my concerns and answered questions. Everything was clear and straig... See more

Company details

  1. Mental Health Clinic
  2. also in
  3. Alternative Medicine Practitioner
  4. Mental Health Service
  5. Pharmacy

Written by the company

At Fast ESA Letter, we believe in the profound bond between humans and their pets. We're dedicated to streamlining the process of obtaining emotional support animal letters and psychiatric service dog letters, making it easier, faster, and more accessible for everyone. Our mission is to empower individuals seeking mental and emotional support through the companionship of their beloved pets. With a compassionate team, a seamless online process, and a commitment to privacy and convenience, we're here to support you and your pet in your journey towards well-being. Experience peace of mind with Fast ESA Letter, your trusted partner in nurturing your mental health with the unconditional love of your pet. Join us in embracing a happier, healthier life with your furry friend by your side.


Contact info

3.9

Great

TrustScore 4 out of 5

52 reviews

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3.9

All reviews

(52)

12 reviews in the last 12 months

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Rated 4 out of 5 stars

They were responsive til they weren’t

They were quick and responsive, but my letter got denied by my landlord and originally they were very responsive about helping me get it approved, but then they stopped responding after a week or so. So I wasted the money getting the letter, just to end up paying pet rent and deposit
Update: they contacted me again after I posted a bad review and refunded me, so now I’m just annoyed that I went thru all the effort just for it to not work out, but satisfied that I got my money back

December 11, 2024
Unprompted review
Fast ESA Letter logo

Reply from Fast ESA Letter

We’re sorry to hear about your experience and any inconvenience caused. We’re glad we could resolve the issue with a refund, but we understand your frustration and appreciate your feedback. We’re committed to improving and ensuring a smoother process in the future.

Rated 4 out of 5 stars

Good Experience.

Fast service. Good experience. The letter was thorough. I had fast and informative responses. I would recommend to anyone in need of an ESA letter.

December 10, 2024
Unprompted review
Fast ESA Letter logo

Reply from Fast ESA Letter

Thank you so much for sharing your experience! We’re delighted to hear that you found our service fast, thorough, and informative. Providing reliable and compassionate support is our top priority, and we’re so glad we could meet your expectations. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Medical review

This was one of my most suitable experiences that I ever had. I had multiple appointments and she was extremely helpful where she at, I appreciate that the questions were very professional and that she was able to see all my documents.

August 2, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing. I very rarely write reviews but Nadeem Irshad was such an amazing help and got everything I needed. Thank you very much

April 18, 2024
Unprompted review
Rated 5 out of 5 stars

I found the website a little confusing…

I found the website a little confusing so I reached out to chat to hopefully get some answers and the guy I spoke to was very helpful and got my question resolved for me and was super helpful I can't say that about all customer service people it's hard to find people who are helpful and super nice. Keep up the great work!!

March 20, 2024
Unprompted review
Rated 5 out of 5 stars

That was as easy as it possibly could…

That was as easy as it possibly could have been. Words can't describe the weight that got lifted from my shoulders the moment I was told I was approved. Super fast super easy. This is going to be my first recommendation to anyone in my shoes in the future.

March 18, 2024
Unprompted review
Rated 5 out of 5 stars

Very fast process here

Very fast process here. The doctor was available within 10min, communication was excellent w/ nurse and Dr.Clendenin. They addressed my concerns and answered questions. Everything was clear and straightforward so I was happy.

October 17, 2023
Unprompted review
Rated 5 out of 5 stars

the only company that helps you with extra verification!

I was about to move and I gave my ESA certificate to the leasing office, but they asked me for an extra verification, a paper that they gave me that the doctor who issued my ESA had to sign, I had paid for my certificate at another well known company that issues these certificates, but they did not want to issue the verification and the customer service was very slow.
So I started looking for other options and found Fast ESA, I contacted them first by email and they responded very quickly, I explained my problem and they advised me on what plan to hire.
I paid for my certificate and the next day I sent them the verification requested by the lease and they sent me the documentation the next day.
I recommend 100% their service and I suggest you to find out how to process your ESA because there are other websites that have a lot of publicity but the after sales service is terrible.

September 3, 2023
Unprompted review
Rated 5 out of 5 stars

Thanks for the quick help!

We went through shelling and bombing with our dogs in the middle of the war in the city of Kiev. Today we here in the USA can be together with our dogs. Thank you so much to the doctor for such fast and professional help, thanks to which we are not parted with our dogs. My baby is happy to cuddle his dog and I am calm when I have my labrador with me. Everything is very fast, high quality and timely. Recommended!!!

April 18, 2023
Unprompted review

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