Fastfilings Reviews 

837
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 299 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the timely and accurate information provided, and the smooth process that required minimal effort on their part. Many people appreciate the quick response times and the helpful, professional staff who are always available to address concerns and questions. The customer service is frequently described as amazing, with users noting the efficiency and ease of their overall experience, making them feel like valued customers. However, some customers also noted issues with communication across departments, having to send the same paperwork multiple times. A few other people also felt that there was no customer support or response, leading to dissatisfaction. Additionally, some reviewers expressed concern about being charged for services they believed could be done for free, or that the company's communications were misleading.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting its speed, efficiency, and ease of use for... See more

Response time

People report positive experiences with response times, highlighting that customer service is quick and... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, helpfulness,... See more

Customer service

Customers had positive experiences with customer service, highlighting their professionalism, efficiency, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the process as very easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast Filings did an excellent job in helping me get my Subchapter S closed. They provided timely and accurate information and were always available to address my concerns and questions. Highly rec... See more

Rated 5 out of 5 stars

I applied for a sales license on dec 30th and it was so quick. Considering it was holiday time i still received my document on 6th Jan. While filling details for the license, format was really quick -... See more

Rated 5 out of 5 stars

The quality of service rendered was rated EXCELLENT. Kudos to the Processing Manager, Shari. She's totally professional and keeps customer inform of steps from front end to comp. Fast Service. Pr... See more

Rated 5 out of 5 stars

I chose to use fast filing for my business. Fast filing helped me each step of the process while providing amazing customer service to make sure you file accurately and efficiently. Julie B reached ou... See more


Company details

Written by the company

FastFilings.com, fastfilingsusa.com, aka Fast Filings is a government document preparation and filing service. They have been in business since 2014, and are based in Sausalito, California. Unlike other companies, Fast Filings does not pay for any review reviews - all reviews of fastfilings.com are based on genuine customer experiences. Leave a review today.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

837 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(837)

275 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Be very very careful,,,I typed the…

Be very very careful,,,I typed the actual government web address somehow it lead me to Fastfiling instead and I was carelessly going through the motions I did not pay attention til it was to late this was supposed to be a simple yearly report I do each year for my business normally cost $75 not $174🤬 family member had passed away and I was not thinking… Now I had gone to my bank account and noticed they double charged the service they billed . It’s ridiculous.that there is no phone number to reach them at all just email! To me this is extremely frustrating and shady. Here I am now waiting for a response VIA email to cancel the duplicate charged to my bank account! All I can say do not trust this company and be very alert when entering the web address you intended to use! Don’t be me🤬

My reply
Maybe you should have a phone number maybe respond to my email promptly without have to wait for several days and maybe don’t double charge my account as you did.
They responded they claim they have phone support but they charge for that at $100 an hour really? Need to be transparent about that on your website….

January 23, 2026
Unprompted review
Fastfilings logo

Reply from Fastfilings

We are very, very, very clear in the process or exactly who we are and what our service costs. You cannot order without FIRST actively confirming you understand we are a private service.

Maybe you could simply contact us before leaving a bad review? Please contact us at orders1@fastfilings.com.
-
UPDATE: 1/26 - in response to her update. I have not received an email from this individual. Like most web companies, we do not offer phone support. But we are happy and available to connect and are standing by waiting for you to contact us so we can help. Our email again is orders1@fastfilings.com. If you don't contact us, we can't help.

Rated 5 out of 5 stars

Very easy

Very easy, and they kept me informed all along the way. Super fast

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

An excellent site

When I found the site, I was happy. The person who always filled out the form had died this summer, and I had never done it. Directions were clear and I received an immediate response.

December 31, 2025
Unprompted review
Rated 5 out of 5 stars

Fast filing was the best service that I…

Fast filing was the best service that I found on the Internet! Super fast! Only took three days from the time that I contacted the company! Superfast, super friendly, and grateful of the email. I would use them again tomorrow if I needed to best Internet service, you can choose to close your LLC.

January 16, 2026
Unprompted review
Rated 1 out of 5 stars

Scam service

I have not received anything in ten days as promised. I especially hate being asked for a review when I have not gotten anything! I also did not get a receipt in. Order to check N on the status! Feel scammed!

January 5, 2026
Unprompted review
Fastfilings logo

Reply from Fastfilings

Hi Elizabeth, can you please contact me so we can resolve this? I am the manager here. My email is orders1@fastfilings.com. I look forward to hearing from you. I've also submitted an info request through TrustPilot so I can email you.

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