Fastfilings Reviews 

838
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 287 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being efficient, easy, and smooth, often highlighting how the company simplifies complex processes and handles tasks quickly. People frequently commend the excellent customer service, noting the staff's professionalism, helpfulness, and friendly approach, with many appreciating timely responses and outstanding support. The overall user experience is described as reliable, making business filings effortless and smooth. However, some customers expressed dissatisfaction with customer service, reporting a lack of understanding and communication, with concerns sometimes being ignored. A few people also felt the service was misleading, suggesting it charges for tasks that could be done for free, questioning the overall value provided.

What people talk about most

Service

Customers consistently note positive experiences with service, praising its swiftness, efficiency, and... See more

Response time

Customers consistently report positive experiences with response times, highlighting swift and timely... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, helpfulness,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the timely, accurate, and... See more

User experience

Consumers find the user experience to be positive, with many describing it as easy, quick, and efficient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I applied for a sales license on dec 30th and it was so quick. Considering it was holiday time i still received my document on 6th Jan. While filling details for the license, format was really quick -... See more

Rated 5 out of 5 stars

Fast Filings did an excellent job in helping me get my Subchapter S closed. They provided timely and accurate information and were always available to address my concerns and questions. Highly rec... See more

Rated 5 out of 5 stars

The quality of service rendered was rated EXCELLENT. Kudos to the Processing Manager, Shari. She's totally professional and keeps customer inform of steps from front end to comp. Fast Service. Pr... See more

Rated 5 out of 5 stars

I chose to use fast filing for my business. Fast filing helped me each step of the process while providing amazing customer service to make sure you file accurately and efficiently. Julie B reached ou... See more


Company details

Written by the company

FastFilings.com, fastfilingsusa.com, aka Fast Filings is a government document preparation and filing service. They have been in business since 2014, and are based in Sausalito, California. Unlike other companies, Fast Filings does not pay for any review reviews - all reviews of fastfilings.com are based on genuine customer experiences. Leave a review today.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

838 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(838)

276 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

FastFiling has been a frustrating and…

FastFiling has been a frustrating and unprofessional experience. There is no tracking, no real customer service, and the service is far more expensive than the value provided. Emails are unreliable and often don’t get delivered, which creates avoidable delays and confusion.

From an operational standpoint, FastFiling does not meet the minimum standards for a business that claims to support time-sensitive filings. I would not recommend this service to anyone who expects accountability or basic follow-through

December 10, 2025
Unprompted review
Fastfilings logo

Reply from Fastfilings

Just today we replied to over 1000 customer support tickets, all in less than 1 hour of them coming in. Customer service is all we do. Our emails are working just fine. We have not had a single order processed late in over 6 months. It sounds like this individual may be experiencing issues with his own email. Please contact our management team at orders1@fastfilings.com so we can resolve whatever your issue is.

Rated 5 out of 5 stars

So much better than Zen Business!

I turned to Fast Filings to help me get documentation I needed to close an on-going subscription with Zen Business. Fast Filings was so much easier and more responsive than Zen Business! Such a pleasure to work with Fast Filings and so glad to no longer have to be working with Zen Business!

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

I chose to use fast filing for my…

I chose to use fast filing for my business. Fast filing helped me each step of the process while providing amazing customer service to make sure you file accurately and efficiently. Julie B reached out to help me with some final steps that I was missing in order to make sure I was in good standing. Thank you all! :)

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! I contacted Fast Filings for assistance with filing my BOIR (Beneficial Ownership Information Report), and the team was very friendly and efficient. Thank you for your help, Tim. I recommend their service to anyone who needs help with document filing.

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

They got the job done that would've…

They got the job done that would've been a huge hassle for me to do and a waste my time doing things I'm good at. I've seen several reviews on BBB and other sites claiming they are a scam. It is not true, I paid for a service in advance and they did the job.

December 5, 2025
Unprompted review
Rated 2 out of 5 stars

You have to stay on top of this…

You have to stay on top of this company. They don't communicate when there's an issue. They just ignore it. I signed up with them in June and it only completed now in December. They also don't communicate across departments. I had to send the same paperwork to 2 or 3 different people. I wouldn't use them again.

December 4, 2025
Unprompted review
Rated 1 out of 5 stars

I haven't get any feedback about my…

I haven't get any feedback about my application.......

November 19, 2025
Unprompted review
Fastfilings logo

Reply from Fastfilings

Sorry to hear that, have you contacted our support team? We make it incredibly, incredibly easy to contact our support team. You can do that through our website, or email us at orders1@fastfilings.com.

Rated 5 out of 5 stars

Very fast and helpful

Very fast and helpful! They explained the wait time, and once my license was granted they explained how to use it and next steps. Definitely recommend!!

November 16, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look