Fastfix Bristol Limited Reviews 7,693

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The service I received from yourselves was brilliant, however PayPal are awful... I did pay later option which was confirmed at checkout only for them to fully charge me!!! Not your fault I know but w... See more

Rated 5 out of 5 stars

What an easy and hassle free purchase. Great website that’s easy to navigate, even for an old boy like myself!! Great communications throughout with the delivery company APC overnight. Item was deli... See more

Rated 5 out of 5 stars

Fantastic service as ever from Fastfix Bristol. I had a query before ordering so I phoned Fastfix and the person who answered quickly resolved it. Placed my order on a Friday and the tools arrived o... See more

Rated 5 out of 5 stars

Fast fix have always been excellent in my experience. The website is easy to use, delivery is very quick and can be easily tracked. And to be able to speak to a real person on the phone when you need... See more

Company details

  1. Tool Store
  2. Battery Store
  3. Construction Machine Dealer
  4. Garden Center

Written by the company

Fastfix is the UK's #1 dedicated seller of Makita power tools, garden tools and accessories. We are based in Bristol, have been in business for over 30 years and selling online for more than 20 of them. Our website is dedicated to selling Makita products and we are the only UK website that sells just Makita and has the full range of products listed. Focusing in on one brand has enabled us to become experts in our field with an in depth knowledge of each and every product. We deliver across the UK, with deliveries to mainland UK made the next day on orders received before 3pm. Free delivery on orders over £99 and we operate a 1-hour time slot for your delivery, so you will be notified on the day of delivery, the hour in which your parcel will arrive. No more waiting around all day wondering when your parcel will arrive!


Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 3 out of 5 stars

The company was good before they were…

The company was good before they were rebranded. I hadn't shopped with them for a while so I didn't know they bought out by another company but getting Makita tools from here was good and they had so much variety and now a significant portion of Makita stuff they used to sell is no longer sold on the site since that has been replaced with random stuff from other brands

December 27, 2024
Rated 1 out of 5 stars

Phone volume

My phone volume wouldn’t work so i took it here. It took a week and I spent $80 and it still has the same problem

April 8, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Found what I wanted on there site…

Found what I wanted on there site easily, they had it in stock and the price was good, ordered it there and then and it was delivered to my house within 24 hours and no delivery charge. Everything that should be in the box was there and neatly packed and undamaged. Very happy with there service have used them before and will use them again.

April 3, 2025
Rated 5 out of 5 stars

Great service as expected

Great service as expected. FastFix were running a new warehouse inventory when I ordered but a quick call to the very helpful customer services confirmed when the item would be dispatched, it actually arrived sooner than expected. Good value, good product and helpful service. Thank you!

February 28, 2025
Advertisement
Rated 1 out of 5 stars

DO NOT RETURN ANYTHING TO THEIR…

DO NOT RETURN ANYTHING TO THEIR ADDRESS!

I HAVE LOST OVER £300 BECAUSE OF THIS!

FASTFIX OFFICE ADDRESS IS NOT THE CORRECT ONE AND WHEN I WENT TO CHECK ON THE STATUS OF THE REFUND, THEIR TEAM MENTIONED NOTHING WAS RECEIVED....

MY PARCEL IS NOW LOST WITHIN THE ROYAL MAIL SYSTEM AND CHALLENGING TO RESOLVE.

January 28, 2025
Unprompted review
Rated 5 out of 5 stars

Stock is good

Stock is good, service is goos prices are right.

Net Zero faults. 100% recommend for Makita...Excellent service and product 5🌟

December 31, 2024
Unprompted review
Advertisement
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look