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Rated 4 out of 5 stars

Really impressed with the hoodie that I ordered for my son's birthday. Fabric is lovely and the design is great. Slightly disappointed that it too so long to reach me, however when I chased it with th... See more

Rated 3 out of 5 stars

Sizing on the website didn’t match item’s, so was wrong size. There was no return label and instructions so had to email to find out how to do return and ask for refund.

Rated 1 out of 5 stars

Returning the item is very difficult and still waiting for a return label to be sent that works for me.

Company details

  1. Motorcycle Equipment and Accessories Store

Written by the company

Motocross clothing & parts on demand.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

148 reviews

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Rated 5 out of 5 stars

Repeat customer

All items advertised are in stock so no hanging about once they’ve got your money, sizing is accurate. Not my first lot of Fasthouse gear so I already knew the quality and fit we’re going to be far superior to equivalently priced kit from the likes of Fox, Troy Lee or Thor. It arrived on time and well packaged. I would have no hesitation in ordering from them again in future.

May 3, 2021
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Rated 5 out of 5 stars

Gotta love those gloves...

I don't usually get obsessed about stuff but I can't stop buying Fasthouse gloves. 4 times I've bought single pairs off their website and four times I've had brilliant service from them. Great packaging, great communication and always super-quick delivery. The gear is always high quality too...id recommend you always size up though if you're in between two options.

April 27, 2021
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Rated 1 out of 5 stars

No stock no information money taken then refunded

Purchased a helmet size medium
Email received next day after funds taken
Out of stock
Poor service

April 13, 2021
MX Shop UK logo

Reply from MX Shop UK

Hi Robert, I am so sorry that you have had a bad experience with our website. We had some issues with our stock feeds at the weekend which put the mediums back into stock. This is something that needed addressing and I am so sorry that it was your sale was cancelled, I understand how disappointing that is. Hopefully you will revisit us in future and we can offer a better experience.

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Rated 3 out of 5 stars

The mtb jersey quality is pretty poor

The mtb jersey quality is pretty poor, it’s like a school polo too and skags real easy. Not worth the sale price let alone the retail price.

April 6, 2021
MX Shop UK logo

Reply from MX Shop UK

Hi James

I am sorry that you have had a bad experience with our product, you can return the unworn product for a full refund if you are unhappy with the quality. We will refund any shipping costs. If you would like to discuss this further please email us at contact@fasthouseuk.com

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Rated 5 out of 5 stars

Highly recommended

Excellent range of products and sizes available, fast delivery, (easy return if you buy the wrong size!) Fast exchange, Excellent quality.
Would highly recommend and I will definitely be buying more products in the future.

March 31, 2021
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