FastInfo Class Reviews 4,149

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 143 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their excellent teaching techniques, supportive nature, and ability to boost confidence. Many people highlight the positive impact of their mentors, noting significant improvements in skills and communication. The user experience is often described as positive, with consumers appreciating the interactive teaching and clear guidance provided. However, some people were dissatisfied with the service, citing confusing methods, disorganized lessons, and a lack of clear structure. A few other people also felt that the customer service was poor, mentioning issues with responsiveness and unfulfilled promises. Furthermore, some reviewers were not happy with the refund policy, stating that the company refused to issue refunds even when services were not delivered as expected.

What people talk about most

Staff

People report positive experiences with staff. Many customers praise the teachers for their dedication,... See more

User experience

Customers had positive experiences with user experience. Many reviewers praised the teachers, describing them... See more

Service

Consumers find service to be ambiguous. Some customers report positive experiences, praising helpful staff... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers report unhelpful and unresponsive... See more

Refund

Users describe negative interactions with refund. Many customers report that their refund requests were... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My mentor is deepshikha mam her teaching technique is very well. She boost my confidence. In my early days I had not spoken english, I felt hesitation. All this issue quite lower after joining the fas... See more

Company replied

Rated 4 out of 5 stars

I had a great experience with fastInfo. Saif sir is a very nice and supportive teacher. He help me lot. Before joining the class, I understood english but was not able to speak it confidently. Now,... See more

Company replied

Rated 4 out of 5 stars

As I am excited to learn English properly, so I joined intermediatory class in in First Info, my guide is Mrs.Ahana Dutta. Still I am learning well by help of her, hope very soon I will be fluent in E... See more

Company replied

Rated 4 out of 5 stars

My ward is taking classes with Miss suchandra paul,and she is really good. My daughter was reluctant to draw now she's enjoying her classes and their is a drastic improvement in her.incase u want to t... See more

Company replied


Company details

  1. Educational Institution

Written by the company

FastInfo Class is an online tutorial platform which enables LIVE interactive classes between a teacher and a student. It offers individual and group classes.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Arzu Kumari ma'am well explained and solved my issue

The way Arzu Kumari explained The things is very helpful and she is so kind, great experience

August 28, 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

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Rated 5 out of 5 stars

good support

August 25, 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

Nice to talk with Harkumar Hira who…

Nice to talk with Harkumar Hira who resolved my issues with politeness.

August 25, 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

Thank you for support and solve my…

Thank you for support and solve my problem

August 25, 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 4 out of 5 stars

Responsible and good support

August 21, 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

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Rated 4 out of 5 stars

NO MORE COMMENTS NTS

NO MORE COMMENTS

August 22, 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

I'm happy for the service

He was Goods communication was good

August 20, 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

Excelent conversation

August 19, 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 1 out of 5 stars

A@5£

Worst experiance. I didn't learn anything they are not at all professionals. Please reschedule my classes with good teacher

August 19, 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

We never wanted you to have such an experience. We assure you that we are working really hard to provide you with the best experience. Kindly Share your registered contact number / FIC ID so that we can get in touch with you and resolve your issue. Best regards FastInfo | FastInfo class team

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Rated 4 out of 5 stars

My journey

The teacher made it a very smooth journey. I was already a moderate speaker but now I feel a change

August 18, 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 1 out of 5 stars

Poor Teaching Quality and Refund Commitment Not Honorede 4-line feedback you…


I joined FastInfo for English speaking classes with the assurance of a refund if not satisfied.
Despite trying four different teachers, the quality of teaching was consistently poor.
I raised concerns multiple times but received no real improvement.
Now, they are refusing to honor their refund commitment, which is highly disappointing.

August 1, 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

We never wanted you to have such an experience. We assure you that we are working really hard to provide you with the best experience. Kindly Share your registered contact number / FIC ID so that we can get in touch with you and resolve your issue. Best regards FastInfo | FastInfo class team

Rated 5 out of 5 stars

He get into the point directly

He get into the point directly, and provided the correct information.

August 14, 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 1 out of 5 stars

fraud

I paid ₹8,000 to Fast Info. They promised to complete the full course syllabus, but they have only covered tenses. Now they are asking for more payment. When I questioned this, they said, “We have allocated you the course, so it is considered completed, no matter if the syllabus is completed or not.” This is unfair and unacceptable. I am feeling very stressed and request an urgent refund.they already contact with me thay said no of days class complete doesn't matter courses completed or not

August 13, 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

We never wanted you to have such an experience. We assure you that we are working really hard to provide you with the best experience. Kindly Share your registered contact number / FIC ID so that we can get in touch with you and resolve your issue. Best regards FastInfo | FastInfo class team

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Rated 5 out of 5 stars

Very good support

Very good support

August 12, 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

I had a conversation about my course…

I had a conversation about my course with akash bose he solved my quary and rejoin to my course again thanks you akash bose

August 9, 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 4 out of 5 stars

It was very helpful

It was very helpful

August 8, 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 4 out of 5 stars

Good

I like her voice very much .. The way she inform is good

August 6, 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

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Rated 5 out of 5 stars

I have registered yesterday but I was…

I have registered yesterday but I was anxious that I am not getting any call regarding when will I join the classes so I called on the helpline number of fastinfo where my problem and class joining issue very smoothly slove by fastinfo mam miss. POULAMI thanks for the solution mam .

August 5, 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 1 out of 5 stars

Bad Experience


I had a bad experience. Koi bh teacher seriously nahi padata na koi group discussion hota, sab time pass karte hai, all money wasted.

August 5, 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

We deeply regret that you had this experience. Please rest assured that we are committed to providing you with the best service. We have reviewed your case and escalated it to the relevant team, who will reach out to you with updates and assist you promptly.

Best regards
FastInfo | FastInfo Class

Rated 5 out of 5 stars

Good

Very helpful

August 5, 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

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