Had multiple vehicles worked on by Fastlane Styling and the service has been consistently spot on. Took a Renault Clio 197 in for a cat-back exhaust fitting—no issues at all. Also had a straight-t... See more
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After two visits ( to rectify the first visit) Rude / obnoxious/ lacking receptionist Promised the first class treatment for my car They make you feel like they’re doing you a favour whilst... See more
Had exhaust conversion on my f30 335d lads done an amazing job also had the side skirts wrapped with an m performance sticker car looks totally transformed. Highly recommend fastlane styling.
AVOID AT ALL COSTS . SCAMMERS. Bought a Cla rear bumper, paid for it over 2 weeks ago , chased repeatedly , no return calls , they hung up on me on 1 occasion eventually admitted they were unable to s... See more
Company details
Information provided by various external sources
Here at Fastlane Styling we offer our customers a range of top-quality services such as our custom exhaust fabrication. Visit our site today for more info.
Contact info
895 high road, rm64hl, romford, United Kingdom
- 02085995558
- Mail@fastlanestyling.co.uk
- fastlanestyling.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Poor customer service
First of all it’s not a surprise that their rating are low. I was scheduled in to have a few things done on my car today at 9:00am. I arrived at 8:45am, I was greeted with cars blocking the entrance and staff member's totally ignoring it.
I walked in three times looking for someone to talk to I was ignored. At 9:05am 20 minutes of trying to get into the parking yard someone finally came to sort out parking and move a few cars around. Once parked I went inside where I was ignored for a further 10 minutes then asked am I booked in. I told them all my information and then was told to sit down someone will be with me shortly. I then sat down for a further 10-15 minutes nobody came. I walked out sat in my car for a additional 2 minutes then went. Staff members observed me driving away by the way, then they had the nerve to phone me 10 minutes later like they had no clue.
Point blank they do not respect your time. If you make a appointment stick to it. If you are delayed have staff member's explain to the customers the situation. You should be checking your system and phoning customers and informing them. They have very bad customer service, the will pay attention to those who they “think” are spending more money. Staff member’s also were wearing sun glasses hiding that they had been up to something, despite be located next to a police station.
Purchase a Thor exhaust speaker system…
Purchase a Thor exhaust speaker system from this company. The fitting was wrongly done and the speakers stopped working after 1 month. I have been waiting 8 month and still no news for replacement parts, despite a dozen of phone calls from my side and a few emails. Their customer service is not existent, they just don't care. I would never buy from them again.
Avoid buying parts from this seller
Avoid buying parts from this seller, low quality parts and not taking responsibility of their parts, I have contacted them to return the parts which is new and untouched and get refund and they’re not taking the part back, now I got stuck with a useless cheap quality part, TOTAL WASTE OF TIME AND MONEY, 0STAR CUSTOMER SERVICE.
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